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The Monterey Hotel

2.5 of 5
2259 Prince of Wales Drive, Ottawa, Ontario K2E 6Z8, Canada
Hotel amenities
The Monterey Hotel
Ranked #53 of 61 hotels in Ottawa
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23 reviews from our community

    Trip type
Traveller rating
    2
    5
    6
    2
    8
Date Rating
kitchener ontario
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 18 May 2013

Stayed for 2 nights this week and was pleasently surprised by the nice room we had. Very modern room,clean and quiet. Would stay there again. A tim hortons right in front of the room we were staying in .

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George C, Reservations Agent at The Monterey Hotel, responded to this review
21 May 2013

Dear Kitchener Couple, What a great compliment. We appreciate your kind words and thank you for choosing us. We hope you will come back and visit us again! Thank You! - Mark Lowe Reservations Agent More

Kingston
Top Contributor
98 reviews 98 reviews
25 hotel reviews
Reviews in 36 cities Reviews in 36 cities
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 7 May 2013

The outside of the hotel looked promising as we arrived, but the lobby was our first sign that there is a real need for updating and renovation. Photos show great well appointed rooms. Our rooms were not anything like the photos at all. Loud poor functioning air conditioner, sagging beds, and old and tired flooring, walls, and furniture. The hotel... More

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See 2 more reviews by Don_K_Kingston for Ottawa
George C, Reservations Agent at The Monterey Hotel, responded to this review
21 May 2013

Dear Don, We would like to take this opportunity to thank you for choosing the Monterey Hotel. We appreciate and value your feedback. Yes, we are currently undergoing major renovations on our rooms and now have 57 of our 87 rooms completely redone from head-to-toe. The remaining rooms are scheduled to be renovated and completed by the end of this... More

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Ottawa, Canada
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 15 March 2013

I recently stayed at the Monterey which is under new ownership/management. The hotel has undergone major renovations and looks great. The rooms are spacious and very modern looking. Not to mention the great location overlooking the water. The food is great and the facilities are wonderful for meetings or parties. The price is competitive and a good bang for your... More

Was this review helpful? Yes 1
See 11 more reviews by Mike S for Ottawa
George C, General Manager at The Monterey Hotel, responded to this review
16 March 2013

Dear Mike S, Thank you for taking the time to share your recent experience / stay at the Monterey Hotel in one of the newly renovated rooms overlooking the Rideau River. You are absolutely correct, the hotel is under new ownership and new management and they are not sparing any efforts or money to provide our valuable guests with one... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 7 March 2013

The Monterey is an independent hotel on the outskirts of Ottawa on the banks of the Rideau River. The tall pines and proximity to the river give it a rural feel. The washroom was clean, the sheets were freshly laundered, they have a good cable package (including Discovery, History Channel, TSN, etc.), and I had no problems with the free... More

Was this review helpful? Yes 1
George C, General Manager at The Monterey Hotel, responded to this review
8 March 2013

Dear Michae B Thank you for taking the time to share your honest and fair evaluation of our hotel and services. We are happy to know that you have found our rooms to be clean, our staff freindly and the setting is very relaxing. As you have indicated in your review, we are renoavting all the rooms in the hotel... More

Brockville, Canada
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 11 February 2013

stayed here as had a flight at 0600am and had to be at airport for 0330 am. basically was here from 10pm to 0330 am. Hotel was clean and convenient to the ottawa airport and they offer free parking for one week. There is no shuttle though to the airport , you need to take a cab. reasonable because at... More

Was this review helpful? Yes 3
See 5 more reviews by CanadaBetty for Ottawa
George C, General Manager at The Monterey Hotel, responded to this review
8 March 2013

Dear CanadaBetty Thank you for your recent review of The Monterey Hotel. We are happy that you have foung the hotel to be a great airport hotel and looking forward to welcoming you back for your next trip to or from Ottawa International Airport. Thank you George Chaiban General Manager More

Cameron, On
2 reviews
1 of 5 stars Reviewed 4 February 2013

We stayed there Jan 30 to Feb 1, 2013 for family celebration. My husband chose a peanut butter packet off their continental breakfast table. The packet had been chewed by a MOUSE and it was evident that some of the peanut butter had been eaten. The front hotel staff appeared to be not concerned about the situation and no apology... More

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George C, General Manager at The Monterey Hotel, responded to this review
11 February 2013

Dear Gerri M Thank you for taking the time to share your recent experience with us. My apologies for the issue with the continental breakfast. We take these matters very seriously and we had the Public Health and Food Safety inspectors in the next day. They found no evidence of any mice in our restaurant or in our dry storage.... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 23 January 2013

We booked that hotel because it was not expensive, has an outdoor pool and is situated on the way to downtown of Ottawa. And it is very close to the pirate's adventure (one of the our list of places to see in Ottawa))). It was nice to stay there. The staff was very... very... VERY FRIENDLY! We checked-in in 5... More

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See 2 more reviews by Helen A for Ottawa
George C, Manager at The Monterey Hotel, responded to this review
4 February 2013

Dear Helen A Thank you very much for taking the time to write a review regarding your experience with The Monterey Hotel, I appreciate your feedback and thank you for your kind words regarding our clean rooms, amenities and Team members. Our staff strives to ensure that each and every guest has a memorable experience. Once again, thank you and... More

Orangeville, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 5 January 2013

Stayed here january 4th for a sports event. Lovely location overlooking the river. Rooms are small but clean, water pressure was sporadic. But considering it was one of the best priced hotels availalbe at $85 through Expedia including continetntal breakfast (although dining room is sparsely decorated) it was a good deal and would stay here again if returning to Ottawa.... More

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Josee L, Front Office Manager at The Monterey Hotel, responded to this review
30 January 2013

Dear James552, Thank you for taking the time to post a review regarding your recent stay at the Monterey Hotel, we appreciate your feedback We are excited to announce that we are currently renovation our rooms and once renovated, all the issues experienced by yourself will be solved. We look forward to seeing you again. Thank you, The Monterey Team More

Toronto, Canada
Senior Contributor
37 reviews 37 reviews
32 hotel reviews
Reviews in 21 cities Reviews in 21 cities
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed 22 October 2012

I stayed here for 2 nights in October of 2012. I attended a wedding at The Pine Restaurant on their premises and the couple marrying was given a rate of $119 for their guests. Positives: - The location is conveniently located near the airport. There is also shopping and restaurants along Merivale Rd, which is a short drive away. -... More

Was this review helpful? Yes 1
See 8 more reviews by kmjfd for Ottawa
Josee L, Front Office Manager at The Monterey Hotel, responded to this review
30 January 2013

Dear Kmjfd, Thank you for taking the time to post a review regarding your stay at the Monterey Hotel. I am truly disappointed to hear that you did not enjoy your stay with us. We are excited to announce that we are currently renovating our rooms. The majority of our rooms are non smoking, and we do charge a cleaning... More

Toronto, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 30 September 2012

We stayed at this hotel for one night in September 2012. When I researched the hotel online, their website painted a picture that was far from reality. When we got to our room, we were shocked!!!! Everything was so dirtly, the capet was so filthy that we did not take off our shoes, the room paint was dirty, the washroom... More

Was this review helpful? Yes 2
Josee L, Front Office Manager at The Monterey Hotel, responded to this review
30 January 2013

Dear Travl123456 Thank you for taking the time to post a review regarding your stay at the Monterey Hotel. I am truly disappointed to hear that you didn’t enjoy your stay with us. We are excited about our upcoming renovations to our buildings. Our team takes great pride in providing our guests with a “home away from home” services and... More

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Additional Information about The Monterey Hotel

Also Known As:
Monterey Inn Resort & Conference Centre Hotel Ottawa
Monterey Inn Resort & Conference Centre Hotel
Monterey Inn Resort And Conference Centre
Monterey Hotel Ottawa
The Monterey Hotel Ottawa, Ontario
Address: 2259 Prince of Wales Drive, Ottawa, Ontario K2E 6Z8, Canada
Region: Canada > Ontario > Ottawa
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #53 of 61 hotels in Ottawa
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Nestled on five acres of evergreens, pines and tranquil gardens, The Monterey has breathtaking views of the Rideau River. Known for its resort-style lodging and amenities, it is ideally suited for vacationers and traveling executives. Guests can enjoy a complimentary deluxe continental breakfast on-site at The Pine restaurant. Located in a charming stone building, The Pine offers an extensive wine selection, with a summer patio and various meeting rooms. The Monterey Hotel remains one of Ottawa’s most affordable destinations, regardless of its superior service and priceless scenery. ... more   less 
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The Monterey Hotel
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