The hotel was very nice, updated and clean. Location was the best feature- close to sightseeing, shopping, restaurants, and bars. Staff was very friendly. Would stay here again. More

I just finished reading some of the reviews that commented on the fact that the Westin is sometimes inundated with hockey teams and the lack of service is evident during these busy times. The commenter, a Starwood Preferred Guest member, felt that there should be a higher level of service given to some paying guests over others. As I'm both... More

I have stayed here twice while attending conferences (most recently Feb 8 - Feb. 10). This is a great hotel in the heart of Ottawa. Easy walking distance to the Byward Market, Parliament Hill, the Rideau Canal, Rideau Centre (shopping mall) and a 15 minute drive from the airport. Not far from the train station either I believe. The hotel... More

I frequently take mini-vacations and whenever I head towards Ottawa, I always stay at The Westin. My latest weekend stay coincided with the start of Winterlude - Ottawa's three week celebration of winter. I got a panoramic view of Friday night's fireworks from my hotel window and skated on the Rideau Canal all day Saturday - located right next to... More

My husband and I stayed here for only 4 days - but could have stayed much, much longer!!! The rooms are a good size, the bathroom clean and modern and the windows.....WOW, WOW, WOW. You can't ask for a better view of parliament than from here. We sat at the window, drank wine and watched people come and go -... More

My husband and I had a staycation Jan 21-22. We stayed at the Westin, and have stayed there many times previously, and have always had excellent service at the hotel. The staff are very friendly and very helpful, the rooms are clean and very comfortable. It is in the perfect location in Ottawa to see so many wonderful sights and... More

After a bad stay at the Sheraton Ottawa, we were very much looking forward to our stay at the Westin. It did not dissapoint! From the moment we arrived we were treated well. The staff at the check-in desk welcomed us back, offered a nice upgrade to a very bright and spacious corner room overlooking Parliament (Room 2026). They let... More

I have travelled to Ottawa twice and stayed at this hotel because of it's convenient location. However the service standard is very poor. The front desk staff seem to be very slow and are not very courteous. The cleaning was never done properly. After several calls to the house keeping department I went to the front desk to get clean... More

We were in town for Winterlude and could not have stayed at a better spot. Only downside was a buffet lunch... A bit pricy at $30 each. More