We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Peterborough-Waterfront, an IHG Hotel

avatar-imageavatar-imageavatar-image
Traveller (167)
Room & Suite (93)
Videos (1)

View prices for your travel dates

Hotel direct offer!Book Direct & Save with IHG One Rewards
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#5 of 13 hotels in Peterborough
Location
Cleanliness
Service
Value
Nestled in downtown Peterborough, Holiday Inn Peterborough offers a tranquil escape with astonishing views of the Otonabee River. Our prime location grants you breathtaking views of the Otonabee River, immersing you in its natural beauty. As the only full-service hotel, we prioritize your comfort and satisfaction, ensuring a seamless stay from check-in to check-out. Enjoy our indoor-outdoor pool throughout the year, providing a relaxing retreat for all guests. With Peterborough's top attractions, dining, and entertainment within walking distance, our downtown location offers central convenience. With a storied history, we maintain our commitment to a memorable experience. Book your stay today and uncover the enduring charm of our hotel in the heart of Peterborough.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Currency exchange
Parking
Wifi
Hot bath
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Housekeeping
Private balcony
Room service
Iron
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Marina View
Centrally Located
Languages Spoken
English
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
564Reviews15Q+A100Room tips
Traveller rating
  • 158
  • 169
  • 139
  • 50
  • 48
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Angelique G wrote a review Mar 12
1 contribution
Very clean place , nice bed sheets , love the balcony suite . The customer service is great I spoke to Rohit at the front and he was very helpful friendly and professional. It’s close to everything walking distance, I would definitely recommend and will book again!
Read more
Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
M Watterson wrote a review Feb 2023
Moneymore, United Kingdom17 contributions23 helpful votes
Hotel's Favourite
stayed here for 4 nights on a business trip and would recommend this hotel to anyone. Good location near downtown Peterborough with access to loads or restaurants and bars. There is also a supermarket a short 2 min walk from the hotel. The hotel has an on-site restaurant which is handy if you don’t want to go to far for food though there is a Tim Hortons straight across the road as an alternative. The hotel was very clean with my room cleaned and towels replaced everyday. The staff are also helpful and friendly.
Read more
Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
brian s wrote a review Mar 4
5 contributions5 helpful votes
Decent hotel but horrible area. I have never stayed in Peterborough prior to this recent stay. While the hotel is decent and staff were very accommodating, the hotel is situated in one of the highest crimes rate areas in Peterborough with a homeless encampment just a few blocks away. Had I known this I would have stayed a different hotel. During the 3 days i was there the police were a the Tim Hortons across the street twice making arrests with lots of homeless people loitering around. During the second day my van was broken into as the lighting in the parking area is barley adequate and looks like it hasn't been update in many years and should be considering what's going on in the area. There are no security guards patrolling the inside and outside of the hotel which many hotels now have despite being located in an extremely high crime rate location. I was told by management that the police regularly patrol parking lots in the downtown area, yet for the 3 days I was there I did not see any police patrolling the lot. Also the meeting rooms which back onto the parking lots do not have the added addition of safety bars for the sliding glass doors which make unauthorized entry extremely easy. My stay including meeting rooms rental for 2 days was over $1000 and $600 worth of items stolen from my car and they offered me 30000 points as "good will gesture" which is approx $90. Seriously. Adding insult to injury than had the audacity to tell me to give them another chance by staying again because the incident was an exception. With the area being inundated with homeless and transients and the extremely poorly lite parking lot I wouldn't risk another stay at this location. There are much better alternatives for less money that provide a safer environment.
Read more
Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Luis Rivero, General Manager at Holiday Inn Peterborough-Waterfront, an IHG Hotel
Responded 2 weeks ago
Dear briansD3421KT: Thank you for sharing your feedback following your recent stay at our Holiday Inn property in Peterborough. Your previous correspondence regarding this matter has been reviewed, and I want to express my sincere apologies for any inconvenience or discomfort you experienced during your time with us. Your concerns regarding safety and security in the area surrounding our hotel are taken seriously, and I assure you that we are continuously evaluating and enhancing our security measures to ensure the safety of our guests and their belongings. It's regrettable to hear about the incidents you encountered, and please be assured that your comments regarding the lighting in the parking area and the lack of visible security have been taken into consideration and will be reviewed. Regarding the compensation offered, I understand your disappointment with the goodwill gesture provided. Please know that it was offered in recognition of the inconvenience you experienced and as a token of our appreciation for your loyalty as an IHG Rewards member. Your feedback regarding the value of IHG Rewards points is duly noted, and we will take it into consideration for future interactions. While I understand your reluctance to consider another stay with us given the circumstances, I genuinely hope you'll reconsider. We value your patronage, and I assure you that we are committed to providing you with a more comfortable and secure experience should you choose to give us another opportunity to serve you. If you have any further concerns or if there's anything else we can do to assist you, please don't hesitate to reach out to me directly. Your satisfaction is of utmost importance to us, and we are here to address any additional questions or requests you may have. Thank you for your understanding, and we hope to have the chance to welcome you back to our Holiday Inn in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Mr C wrote a review Feb 2024
1 contribution
Rohit and Sandip are super friendly I’m always treated really well I find when I come and check in I’m checking in with the boys the rooms are tidy and our requests seem to always be accommodated the cleaning ladies the security all very friendly
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Luis Rivero, General Manager at Holiday Inn Peterborough-Waterfront, an IHG Hotel
Responded 2 weeks ago
Dear mrcR7360LN, Thank you so much for taking the time to share your wonderful experience with us on TripAdvisor! We are thrilled to hear that Rohit and Sandip left such a positive impression on you during your stay. Providing exceptional service and creating a welcoming atmosphere are top priorities for us, and we're delighted to know that you felt genuinely cared for and treated well. It's fantastic to hear that your check-in experiences have been smooth and enjoyable with our team members, and we're glad that your room accommodations and requests have met your expectations. We'll be sure to pass along your kind words to Rohit, Sandip, our cleaning staff, and security team. We truly appreciate your support and look forward to welcoming you back for another outstanding stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
gailr97 wrote a review Jan 2024
Cobourg, Canada158 contributions101 helpful votes
We were in Peterborough for a medical issue and stayed two nights. They offer a special rate for such situations so make sure you ask for and get the appropriate certificate from the medical office. Our room with a king size bed was very comfortable, and we were upgraded to a waterfront view, which was a lovely snowy scene in midwinter. All the staff were very pleasant and helpful. The restaurant dinner was ok. I appreciated that the buffet breakfast offered different items each day. The coffee was very good and it was very nice to be given a flask rather than just a cup,
Read more
Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Luis Rivero, General Manager at Holiday Inn Peterborough-Waterfront, an IHG Hotel
Responded 2 weeks ago
Dear gailr97, Thank you for sharing your experience with us following your recent stay in Peterborough. We're glad to have had the opportunity to accommodate you during a challenging time and that you found our special rate for medical situations helpful. It's wonderful to hear that you enjoyed the comfort of your room, especially with the upgrade to a waterfront view, creating a picturesque snowy scene. We're delighted that our team members contributed to making your stay pleasant and that you found them both pleasant and helpful. Your feedback regarding the restaurant dinner is duly noted, and we appreciate your honesty. However, we're pleased to hear that you enjoyed the variety offered at our buffet breakfast and that the coffee served in a flask added an extra touch of enjoyment to your mornings. We hope that your medical issue has been resolved positively, and we'd be honored to welcome you back for a future stay under happier circumstances. If there's anything else we can do to enhance your experience in the future, please feel free to reach out.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Jacqueline B wrote a review Dec 2023
2 contributions
The dining, front desk staff and cleaning staff were very helpful and courteous. They made our time there bearable. The hot tub was NOT hot and neither was the sauna :( Our room was for handicapped folks and was large but when we went to have a shower the water ran out onto the floor because of the poor design of the bath floor and thankfully our room cleaner brought 3 extra bath matts to spread out on the floor. We will not return to this hotel in the future.
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from IHG Service, Owner at Holiday Inn Peterborough-Waterfront, an IHG Hotel
Responded Jan 1, 2024
Hi Jacqueline B, We appreciate you for choosing to stay at our Holiday Inn Peterborough - Waterfront for this trip and for sharing your feedback. We appreciate you choosing us and doing business with IHG Hotels and Resorts. We aim to give our guests an efficient stay in a place that feels fresh and focused only on the features and services you need; I am sorry we did not deliver this time. I shared your sentiments with our hotel management and trust that proper actions will be taken to avoid this from happening again. Until your next stop in the area, we look forward to hosting you again to redeem your confidence. Sincerely, Grace L. Case Manager IHG Hotels & Resorts Service
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
whatever2015 wrote a review Nov 2023
Tilbury, Canada31 contributions12 helpful votes
This was a DO NOT REPEAT experience. Our Association booked a conference with hundreds of rooms. They served garbage for meals. Housekeeping arrived to clean the room ad 4:15PM. The Waitress who was policing the breakfast was awful. DO NOT spend money here.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Fire this owner
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from IHG Service, Owner at Holiday Inn Peterborough-Waterfront, an IHG Hotel
Responded Jan 29, 2024
Hi whatever2015, Thank you for staying at Holiday Inn Peterborough-Waterfront. We appreciate you choosing our hotel among other lodgings in the area! We want our guests to relax and experience joyful moments. I'm sorry to learn about the issues you encountered. I have shared your review with the hotel management team. We take all reviews very seriously and your feedback will help us improve for our next guest or your next visit. I also sent you a private message to follow up and get more details. We hope that you will give us another chance to make your stay as best as it can be! Many thanks, Jonathan A Case Manager IHG Hotels & Resorts Service
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Jean S wrote a review Oct 2023
9 contributions2 helpful votes
Hairs on the bathroom floor. Hair on the end table. Dirty faucet and mirror. Stained curtain. Mushy pillows. Bed fitting sheet not tucked in. Busted bathtub and bathroom door patched with screws. When we complained, the front desk staff said I’d let the management know and she stood there. Some front doors updated. All different types of doors depending on when they were updated from very old to most recent. Plant area trashed instead of plant in the pool.
Read more
Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from IHG Service, Owner at Holiday Inn Peterborough-Waterfront, an IHG Hotel
Responded Oct 24, 2023
Hello jeansL3510MR, Thank you for staying at Holiday Inn Peterborough Waterfront and for choosing us for all your travel needs. Here on our property, we create value for our customers and make it easy for them to accomplish either work or play. Your comments got to my desk and after reading them I was surprised by what you described. I am sorry that your stay was not one of excellence. I know this is not what you expected from a quality chain like ours. I discussed the situation with the hotel management. I am confident they will take steps so this does not happen again. I also send you a private message so we can discuss your stay further. I invited you to visit us on your next trip so we can change your mind about us. Thank you again, Oscar C. Case Manager IHG Hotel & Resorts Services
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Jnanayog wrote a review Sep 2023
St. John's, Canada4121 contributions270 helpful votes
Wonderful location and Great staff accommodations and our Evening meal was excellent. Loved the view of the river. We especially liked being able to take advantage of the path along the river for an evening walk. The Hotel has ample parking space adjacent to the building.
Read more
Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
DanceMom3 wrote a review Sep 2023
Red Deer, Canada50 contributions57 helpful votes
We moved to this hotel after spending one night at the Motel 6. The Holiday Inn was clean and had been updated. We had a ground floor room which looked out on a courtyard and you could see the lake. Beautiful - I only wish we could have stayed longer. Recommend this hotel. Decently priced, great location and clean.
Read more
Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Previous
123456
Not the right property for you?
There are more places to choose from in the Peterborough area.
PRICE RANGE
C$157 - C$199 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn peterborough hotel peterborough, holiday inn peterborough ontario, peterborough holiday inn
LOCATION
CanadaOntarioPeterborough
NUMBER OF ROOMS
153
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Holiday Inn Peterborough-Waterfront, an IHG Hotel - UPDATED 2024 Prices, Reviews & Photos (Ontario) - Tripadvisor

Frequently Asked Questions about Holiday Inn Peterborough-Waterfront, an IHG Hotel
Which popular attractions are close to Holiday Inn Peterborough-Waterfront, an IHG Hotel?
Nearby attractions include Avant Garden Shop (0.3 km), Del Crary Park (0.3 km), and Art Gallery of Peterborough (0.4 km).
What are some of the property amenities at Holiday Inn Peterborough-Waterfront, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Holiday Inn Peterborough-Waterfront, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Peterborough-Waterfront, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Peterborough-Waterfront, an IHG Hotel?
Conveniently located restaurants include Wee Wok Express, Riley's Pub, and Silver Bean Cafe.
Are there opportunities to exercise at Holiday Inn Peterborough-Waterfront, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Holiday Inn Peterborough-Waterfront, an IHG Hotel located near the city centre?
Yes, it is 0.9 km away from the centre of Peterborough.
Are any cleaning services offered at Holiday Inn Peterborough-Waterfront, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Peterborough-Waterfront, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn Peterborough-Waterfront, an IHG Hotel?
Many travellers enjoy visiting Peterborough Lift Lock (2.2 km), Hutchison House Museum (1.2 km), and Peck House (0.8 km).
Does Holiday Inn Peterborough-Waterfront, an IHG Hotel have any great views?
Yes, guests often enjoy the harbour view available here.