Stayed here in mid February 2013 while in area for work. Everything you can expect in a Comfort Inn; nice clean, comfortable hotel. The rooms are comfortable as always. The hotel is in a great location near restaurants and close to the airport. The rates are reasonable too. Nice continental breakfast. Would stay here again.

I travel across Canada twice a year (with my dog) and I always stay at pet friendly Comfort Inns. Thunder Bay is my favourite (with Ste. Saint Marie a close 2nd) The staff are friendly and helpful. There are treats left out for your pooch which is always nice. And best of all, unlike other Comfort Inns, they don't make... More

I stayed here one night and had to sleep on the pull out couch. As all pull out couches are uncomfortable, so was this. It also didn't have a warm comforter, just a thin sheet. The room was cold and there was no thermostat in the room so I shivered a good portion of the night. The shower also didn't... More

i travel every week all over north america, and everytime that i have to stop on my way to western canada, i planned to stay at that comfort inn in thunder bay, people at lobby are nice, rooms are clean, and what i check the most is the bathroom towels, they have to be white, so no problem with this... More

The Comfort Inn located on Arthur Street in Thunder Bay, ON is our family's choice for accomodationss when visiting the city. The staff are friendly and efficient and really make us feel welcome and that they value our business., The hotel is located near major travel routes and close enough to points of interest in Thunder Bay to make it... More

The front staff were very pleasant for our 2night stay while getting our daughter settled at Lakehead, but for the price we were disappointed. First the smoke smell upon entering the side door was disgusting, this was after stepping over the various oil spills left in the parking lot by the few trucks staying. The room was decent and clean,... More

The beds were so comfortable and the room was clean. Ipod docking station was handy. Great breakfast, small eating area. Staff was so helpful and pleasant. It was a little confusing to get to, but close to the highway.

Upon arrival at this hotel we were rudely greeted by front desk staff who acted like we were bothering them. No smiles, no hellos, all business and when I asked for a ground floor room ( as the have NO ELEVATOR FOR SECOND FLOOR) I was told rudely that its first come first serve and that I have to deal... More

I would not recommend this hotel, the customer service was terrible! We prebooked a queen and sofa room and got a room with 2 double beds, their response was thats all thats available! For 140 dollars they had nothing to offer! Very disappointed!!!