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Comfort Inn

2.0 of 5
660 W. Arthur St., Thunder Bay, Ontario P7E 5R8, Canada
Hotel amenities
Comfort Inn
Ranked #14 of 31 hotels in Thunder Bay
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50 reviews from our community

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Quebec, Canada
Top Contributor
53 reviews 53 reviews
43 hotel reviews
Reviews in 35 cities Reviews in 35 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 May 2013

OK for one night, but would not spend a week-end. Twice I went to that hotel and was at the back. The room window gives on the stone company neighboring it, Not a nice view. In addition, lots of garbage on the ground. Room was clean and bed was comfortable. Wi-fi was slow, but reliable.

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See 2 more reviews by dav2z for Thunder Bay
London
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 30 April 2013

Stayed here in mid February 2013 while in area for work. Everything you can expect in a Comfort Inn; nice clean, comfortable hotel. The rooms are comfortable as always. The hotel is in a great location near restaurants and close to the airport. The rates are reasonable too. Nice continental breakfast. Would stay here again.

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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 13 April 2013

I travel across Canada twice a year (with my dog) and I always stay at pet friendly Comfort Inns. Thunder Bay is my favourite (with Ste. Saint Marie a close 2nd) The staff are friendly and helpful. There are treats left out for your pooch which is always nice. And best of all, unlike other Comfort Inns, they don't make... More

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cn307, General Manager at Comfort Inn, responded to this review
15 April 2013

Thank you for taking the time to post your review and thoughts regarding your stay with us, here in Thunder Bay. We take pleasure in ensuring our guests' satisfaction and it is always great to hear that we have been successful in doing what we have set out to do! We will look forward to welcoming you and your dog... More

Toronto, Canada
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 8 April 2013 via mobile

I stayed here one night and had to sleep on the pull out couch. As all pull out couches are uncomfortable, so was this. It also didn't have a warm comforter, just a thin sheet. The room was cold and there was no thermostat in the room so I shivered a good portion of the night. The shower also didn't... More

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cn307, General Manager at Comfort Inn, responded to this review
9 April 2013

I'm sorry to learn that you were uncomfortable while staying as our guest. We would have been happy to move you and your party to a guestroom with 2 beds, to get you off the sofabed. All of our rooms do have individual heat and air conditioning controls and are controllable based on personal preference. Should you ever encounter any... More

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Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 February 2013

i travel every week all over north america, and everytime that i have to stop on my way to western canada, i planned to stay at that comfort inn in thunder bay, people at lobby are nice, rooms are clean, and what i check the most is the bathroom towels, they have to be white, so no problem with this... More

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cn307, General Manager at Comfort Inn, responded to this review
28 February 2013

Thank you for taking the time to post your review of the Comfort Inn, Thunder Bay. It is a pleasure to know that our guests are comfortable and satisfied with our services. I do hope we will have the opporunity to welcome you back again! More

Ontario's Near North, Canada
Contributor
17 reviews 17 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 15 February 2013

The Comfort Inn located on Arthur Street in Thunder Bay, ON is our family's choice for accomodationss when visiting the city. The staff are friendly and efficient and really make us feel welcome and that they value our business., The hotel is located near major travel routes and close enough to points of interest in Thunder Bay to make it... More

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cn307, General Manager at Comfort Inn, responded to this review
28 February 2013

Thank you for your kind words following your most recent stay with us! It is always great to hear that we are doing everything we can to ensure our guests' satisfaction. We look forward to welcoming you and your family back to our Comfort Inn. More

Caledon
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 14 September 2012 via mobile

The front staff were very pleasant for our 2night stay while getting our daughter settled at Lakehead, but for the price we were disappointed. First the smoke smell upon entering the side door was disgusting, this was after stepping over the various oil spills left in the parking lot by the few trucks staying. The room was decent and clean,... More

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cn307, General Manager at Comfort Inn, responded to this review
19 September 2012

Thank you for your review from your most recent stay with our Inn. I am pleased to know that our staff was pleasant and helpful during your visit. I'm sorry you found our pillows lumpy. We usually have great comments about our pillows (in fact we have guest requests to purchase new pillows from us). Should you ever encounter problems... More

Medicine Hat, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 August 2012

The beds were so comfortable and the room was clean. Ipod docking station was handy. Great breakfast, small eating area. Staff was so helpful and pleasant. It was a little confusing to get to, but close to the highway.

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cn307, General Manager at Comfort Inn, responded to this review
6 September 2012

Thank you for your kind review. It is always a pleasure to know we have satisfied our guests with a good night's sleep, service and breakfast. I hope you enjoyed safe travels beyond Thunder Bay! More

Vancouver, Canada
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 18 August 2012

Upon arrival at this hotel we were rudely greeted by front desk staff who acted like we were bothering them. No smiles, no hellos, all business and when I asked for a ground floor room ( as the have NO ELEVATOR FOR SECOND FLOOR) I was told rudely that its first come first serve and that I have to deal... More

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See 2 more reviews by scubalover11 for Thunder Bay
cn307, General Manager at Comfort Inn, responded to this review
21 August 2012

I am truly sorry that you felt our Guest Service Representatives were rude and less than friendly when you arrived at our Inn. I have identified the staff involved and spoken with both. Please be assured the staff here are quite friendly and accommodating for special requests. I understand they were unaware of your ground floor preference until you arrived,... More

Sault Ste. Marie, Canada
1 review
1 of 5 stars Reviewed 16 August 2012

I would not recommend this hotel, the customer service was terrible! We prebooked a queen and sofa room and got a room with 2 double beds, their response was thats all thats available! For 140 dollars they had nothing to offer! Very disappointed!!!

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Additional Information about Comfort Inn

Also Known As:
Comfort Hotel Thunder Bay
Comfort Hotel
Comfort Inn Thunder Bay
Thunder Bay Comfort Inn
Comfort Inn Thunder Bay, Ontario
Address: 660 W. Arthur St., Thunder Bay, Ontario P7E 5R8, Canada
Region: Canada > Ontario > Thunder Bay
Amenities:
Business Centre Free Breakfast Free Parking Pets Allowed Wheelchair access
Hotel Style:
Ranked #14 of 31 hotels in Thunder Bay
Price Range: $$
Hotel Class:2 star (2*)
Reservation Options:
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Comfort Inn
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