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Travelodge Hotel Airlane


Hotel class 2.0 of 5
698 West Arthur Street, Thunder Bay, Ontario P7E 5R8, Canada
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Reviews you can trust

55% Recommend
3.5 of 5 stars 21 reviews
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By trip type
All (21)
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2 of 5 stars
zazzle22   6 contributions
Ontario, Canada
8 Feb 2010 | Trip type: Couples

My first impression of the hotel when we checked in was very high. The lobby was beautiful and check-in was great. Once we got to our room, however, it was a different story. My husband was scared to take his shoes off. The carpet was in terrible shape and stained badly. The room was very dated, some of the tiles... more

Management response from
Susan Cameron, General Manager

Thank you very much for taking the time to write a review about your recent stay at our property. We welcome the opportunity to improve our services and facility, and take your comments seriously. I will be glad to share you comments regarding updates to the property with our head office. In the meantime, we will continue to provide our...

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5 of 5 stars
JandAtravelduo   6 contributions
Ontario
27 Jan 2010 | Trip type: Couples

My wife and I stayed at the hotel because of its proximity to our outdoor adventures! The hotel provided everything we needed! Comfortable rooms, a pool and hot tub to relax after our outdoor adventures and great tasting food delivered to our room. Get one of the suites if you really need to add a little romance to your stay! more

Management response from
Susan Cameron, General Manager

Thank you so much for taking the time to review your recent stay at our hotel. I am pleased that you were satisfied with our service, and hope that we will have the pleasure of welcoming you back soon!

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2 of 5 stars
karelizvan5   1 contribution
Ontario
14 Aug 2009 | Trip type: Couples

We were traveling with our pet and were given a smoking room-okay, I understand this. The first room we were given didn't have an air conditioner(29 degrees outside) and no screen on the window. The second room was so full of cigarette burns it was laughable. There were burns on the bedspread, the night table, the counters and the sink.... more

Management response from
Susan Cameron, General Manager

Thank you for taking the time to advise us of your experience at our hotel. Unfortunately, your stay with us was during a hot and humid time in our city, and our central air units were having difficulty keeping up with the demand. This has been addressed by maintenance. Our pet policy in our hotel is a change of $10...

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1 of 5 stars
winnipeg1980   1 contribution
winnipeg
10 Aug 2009 | Trip type: Family
1
person found this review helpful

We were in Thunder Bay to attemd a wedding...and stayed 3 ngihts. Had a horrible stay at this establishment! Started off the stay with a broken fridge in our room....took 2 phone calls to thr front desk to get a new one. by the time someone finally arrived with it (and even this fridge never fully functionned properly) our milk... more

Management response from
Susan Cameron, General Manager

Thank you for taking the time to share your experience with us. We value the feedback of our guests and utilize this information to improve our facility and services to our guests. I hope that we will have the pleasure of providing you with a more enjoyable stay on your next visit to Thunder Bay. Our goal is to not...

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5 of 5 stars
TerraceBayAvalanche   19 contributions
Terrace Bay
29 Jun 2009 | Trip type: Business

I have stayed at this hotel for both buisness and pleasure for many years. Always the staff is cheerful, friendly and helpful. If at any time a small problem did arise I never had any trouble finding someone who could create a solution. When arranging business meetings the staff is very helpful and efficient. When just staying here for relaxation... more

Management response from
Susan Cameron, General Manager

Thank you so much for taking the time to comment on our hotel. I am please to see you have been greeted with great staff and have become a loyal guest. I look forward to seeing you again in the future.

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4 of 5 stars
Marble14   1 contribution
Ontario
18 Jun 2009 | Trip type: Business

I would recommend this hotel for any function. The Northern Ontario School of Medicine had their inaugural hooding ceremony at the Travelodge Airlane. There were approximately 450 people in attendance . The school booked the 2 large ballrooms for the ceremony and both rooms were decorated nicely and suited our needs. All the staff at the hotel were professional, very... more

Management response from
Susan Cameron, General Manager

Thank you very much for your comments on the use of our hotel. I am sincerely pleased to hear that we met your expectations, and look forward to assisting your group again in the future.

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5 of 5 stars
OntarioSam   1 contribution
Ontario
16 Jun 2009 | Trip type: Business

I always enjoy my stay at this hotel because I feel very welcomed from the the minute I step inside the lobby. As a frequent guest, I like knowing everyone at the front desk and having them know me, on a first name basis. They always take the time to smile, say hello, even if busy with another customer. Since... more

Management response from
Susan Cameron, General Manager

Thank you for taking the time to write a review of our property. It is great to hear that we have made you feel so welcome. That is one of the reasons we have kept our motto "A guest when you enter . . . a friend when you leave". I hope we will have the pleasure of welcoming you,...

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5 of 5 stars
bobanins   1 contribution
Thunder Bay
21 May 2009 | Trip type: Couples

I would recommend the Travelodge Hotel Airlane in Thunder Bay,ON to anyone. Whether it is a quiet weekend away from the kids that you are looking for or a weekend getaway that includes the whole family, this hotel has something for everyone. Rooms are very clean and spacious and the pool/ hot tub/ steam room is wonderful. It also includes... more

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4 of 5 stars
LUParents   1 contribution
NWOntario
19 May 2009 | Trip type: Couples

For the past 6 years, my husband and I have been travelling back and forth to Thunder Bay to bring our children to the University, visit throughout the year and then bring them back home in the spring. All 6 years we have stayed at the Airlane for each visit. It's great to have the front desk remember us when... more

Management response from
Susan Cameron, General Manager

Thank you for your comments on your stay at the Travelodge Hotel Airlane. It is great to hear that you have enjoyed your trips to our property and that our staff have attended to your needs. We still have the same motto that we have had for the past 45 year "a guest when you enter .... a friend when...

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4 of 5 stars
BOOKIT038   1 contribution
THUNDER BAY, ON
19 May 2009 | Trip type: Business, Solo travel

I stayed at this Hotel as I had attended a meeting there. The staff were very friendly. They could not do enough for me. Although the rooms are tired, they were clean and it was a great place to stay. They have a fitness centre, business centre, and a pool. I found the business centre great for my business needs. more

Management response from
Susan Cameron, General Manager

Thank you very much for your comments on your stay with us. I am pleased to tell you that our property is scheduled for some upgrades this year, and look forward to sharing these with you. We always welcome feedback from our guests, and use this feedback as a tool to improve our property and customer service to our guests....

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Travelodge Hotel Airlane Also Known As

  • Travelodge Thunder Bay
  • Travel Lodge Thunder Bay
  • Thunder Bay Travel Lodge
  • Thunder Bay Travelodge
Address: 698 West Arthur Street, Thunder Bay, Ontario P7E 5R8, Canada
Thunder Bay hotels Travelodge Hotel Airlane
3.5/5.0
21