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InterContinental Toronto Centre

4.0 of 5
225 Front Street West, Toronto, Ontario M5V 2X3, Canada
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Ranked #24 of 119 hotels in Toronto
4.0 of 5 stars 444 Reviews
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444 reviews from our community

What travellers say about this hotel
  • Cn tower(18)
  • Union station(6)
  • AIR CANADA(6)
  • Salt water(5)
  • Convention center(5)
  • Very good(5)
  • Great view(5)
  • Front desk staff(4)
  • Hot tub(4)
  • Club floor(4)
Traveller rating
    177
    154
    62
    26
    25
Only show reviews for Family (67) | Couples (116) | Business (145)
Date Rating
husaisa
NY
Senior Reviewer
6 reviews
3 helpful votes
3 of 5 stars Reviewed 13 February 2012 NEW

This is by far the biggest room I have been in. Just checked in yesterday. I am a platinum prioirty club member so breakfast is usually a given. But I was told that there was no such thing in this IC. At checkin I was told I HAD to produce the PC card (but the attendant was only a trainee,... More

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kimosabi
Waterloo, Ontario
Senior Contributor
31 reviews
17 helpful votes
4 of 5 stars Reviewed 13 February 2012 NEW

A few years ago, I went to this hotel and the service was terrible. I stayed away because of it. But I recently returned, reluctantly, because I was attending a function and it was just so convenient to stay in the same location. I am glad I did. The service this time was great. The check in lines were very... More

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Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
14 February 2012

Dear kimosabi, Thank you for taking the time to give us your feedback. We are so pleased that we have met and exceeded your expectations. Our goal is to provide our guests with quality service and we are glad that you received the service you deserve. We look forward to welcoming you back in the future. Warm Regards, Jessica Webb... More

RozMyDog
Toronto
2 reviews
4 of 5 stars Reviewed 13 February 2012 NEW

We booked one night's getaway at this hotel and found it to be very nice. Right downtown (only steps from Union Station - GO Transit and TTC)...in my opinion the rooms were modern and well kept, staff were very pleasant and accomodating. I will stay here again. More

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Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
14 February 2012

Dear RozMyDog, Thank you for your comments. We are so glad to hear that you enjoyed your stay with us and we look forward to welcoming you back soon. Regards, Jessica Webb Administrative Assistant INTERCONTINENTAL TORONTO CENTRE 225 Front Street West Toronto, ON M5V 2X3 TEL: 416-597-8196 E-mail: Jessica.Webb@ihg.com More

johnbalmer
London
Contributor
15 reviews
22 helpful votes
5 of 5 stars Reviewed 8 February 2012

Nice hotel....can walk to anything in the downtown area or to the ferry to the Island.....all the amenities and right in the middle of the restaurant/bar area.....close to the train and subway for ease of travel More

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Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
13 February 2012

Dear johnbalmer, Thank you for your review. We are so glad to hear that you enjoyed your stay with us. We look forward to welcoming you back in the near future. Warm Regards, Jessica Webb Administrative Assistant INTERCONTINENTAL TORONTO CENTRE 225 Front Street West Toronto, ON M5V 2X3 Tel: 416-597-8196 Email: Jessica.Webb@ihg.com More

Realt0rGal
Parry Sound
Reviewer
5 reviews
1 helpful vote
2 of 5 stars Reviewed 7 February 2012

This hotel didn't double book the credit card this time, (it has twice before)...and the restaurant was atrocious again! We have an annual convention at the MCC every January, where at least 75 of us end up after dinner for some drinks and to catch up. As per usual, the bar Azure was understaffed....over priced, and completely disorganized. A line-up... More

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Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
8 February 2012

Dear Realt0rGal, Thank you for taking the time to give us your feedback. I have passed on your comments to our Food & Beverage department. We hope to have the opportunity to welcome you back soon and should you have any further questions or concerns please feel free to contact me directly. Sincerely, Jessica Webb Administrative Assistant INTERCONTINENTAL TORONTO CENTRE... More

flippindick
Brampton, Canada
Contributor
19 reviews
9 helpful votes
4 of 5 stars Reviewed 4 February 2012

Can any body tell me why the higher the grade of Hotel they try to rip you off on parking and then there's the $10.00 charge per day for wifi usage totaaly wrong when you consider that a Holiday Inn express does not charge for parking or wifi or local calls. That being said this hotel is superb ....the general... More

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Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
7 February 2012

Dear flippindick, Thank you for your comments. We are glad to hear that you enjoyed our accommodations as well as our convenient location. We look forward to welcoming you back soon. Regards, Jessica Webb Administrative Assistant INTERCONTINENTAL TORONTO CENTRE 225 Front Street West Toronto, ON M5V 2X3 Canada Tel: 416-597-8196 Email: Jessica.Webb@ihg.com More

LinGal2001
Park City, Utah
Contributor
14 reviews
3 helpful votes
4 of 5 stars Reviewed 4 February 2012

This was a great place for a short stay. Elegant and open it was a little dark for my taste, but I could do it for two nights no problem. The staff "owns" the customer experience. It's really nice to be connected to the Convention Center if that is where you will be going. More

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Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
6 February 2012

Dear LinGal2001, Thank you for your reviewing us. We take great pleasure in providing superior service to our guests and we are glad that you had the opportunity to experience this first hand. We look forward to welcoming you back soon. Warm Regards, Jessica Webb Administrative Assistant INTERCONTINENTAL TORONTO CENTRE 225 Front Street West Toronto, ON M5V 2X3 Canada TEL:... More

Weston A
Toronto, Canada
Senior Contributor
23 reviews
2 helpful votes
3 of 5 stars Reviewed 4 February 2012

I would not return to place but the metro convention centre is attached to the hotel it was extremmly expensive Pricing Azure restarunt $$$$ The hotel $$$$$$$$ not worth it Int0 dollars thats crazy internet More

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Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
7 February 2012

Dear Weston A, Thank you for taking the time to give us your feedback. Should you ever wish to stay with us again, please feel free to contact me directly. Sincerely, Jessica Webb Administrative Assistant INTERCONTINENTAL TORONTO CENTRE 225 Front Street West Toronto, ON M5V 2X3 Canada Tel: 416-597-8196 Email: Jessica.Webb@ihg.com More

TiredCanadian
Kitchener
Senior Contributor
31 reviews
20 helpful votes
4 of 5 stars Reviewed 2 February 2012

This is a great business hotel. The beds are very comfortable. Usually I can't sleep when I travel (hence the handle Tired Canadian), but I got my zzzs with no difficulty on the supremely comfortable king-size bed. This hotel is connected to the Metro Toronto Convention Centre and union station. The club level is very convenient -- with a nice... More

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Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
6 February 2012

Dear TiredCanadian, We are so glad that you were able to have relaxing nights rest as well as enjoy the Club InterContinental services on the 8th and 9th floors. Thank you for your review and we look forward to welcoming you back soon for another satisfying nights sleep. Warm Regards, Jessica Webb Administrative Assistant INTERCONTINENTAL TORONTO CENTRE 225 Front Street... More

weistk
Pembroke, Canada
Senior Contributor
31 reviews
25 helpful votes
4 of 5 stars Reviewed 1 February 2012

Currently staying at this hotel for a conference, and have been very impressed with the level of service here, all of the staff are extremely helpful and polite. Did not have any problems at the bar with service, and did not use the restaurant as it is fairly pricy. The room is spacious with a large flatscreen TV and stocked... More

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Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
3 February 2012

Dear weistk, Thank you for taking the time to review us. We are so glad that you have enjoyed your stay thus far. It is always our pleasure to provide our guests with the highest level of service. We hope that you enjoy the rest of your stay and look forward to welcoming your back soon. Warm Regards, Jessica Webb... More

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InterContinental Toronto Centre Also Known As

  • Intercontinental Toronto
Address: 225 Front Street West, Toronto, Ontario M5V 2X3, Canada

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