We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

InterContinental Toronto Centre

4.0 of 5
225 Front Street West, Toronto, Ontario M5V 2X3, Canada (Downtown Toronto)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
InterContinental Toronto Centre
Ranked #21 of 138 hotels in Toronto
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

859 reviews from our community

Traveller rating
    364
    307
    116
    39
    33
See reviews for
Families
125
 
Couples
216
 
Solo
70
 
Business
317
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Buffalo, New York
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

I stayed here with friends for two nights, and overall, I would say the whole experience was average. While the hotel lobby and restaurant greatly add to the hotel's ambiance and 4-Diamond status, I found the rooms to be quite lackluster--that is, they were clean, spacious, with an average sized bathroom, but it lacked a "wow" factor for a truly... More

Was this review helpful? Yes
See 2 more reviews by peachrayz for Toronto
canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

We were very happy with our stay. The best part of our stay was YASIR at the front desk and the very kind bellmen. When I mentioned that it was our anniversary, Yasir ensured we had the best room in the hotel (top floor/best corner view overlooking the lake, the CN tower and Rogers Centre.) and he was happy to... More

Was this review helpful? Yes
Jessica W, Manager at InterContinental Toronto Centre, responded to this review
21 May 2013

Dear live2traveltheworld, Thank you for your kind comments. We are thrilled that your enjoyed your anniversary with us and are glad that Yasir helped to make your stay more enjoyable. We strive to create memorable experiences for our guests and it is wonderful to know that we were able to do this for you. Yasir always aims to ensure all... More

london, ontario, canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

I checked into this hotel on a reward stay for a 2 day weekend reward stay. While chatting with the desk clerk, I mentioned that it was to celebrate my wedding anniversary. The clerk said he might be able to do something for us as both my wife and I were platinum members (maybe unchivalrous--but the points for the stay... More

Was this review helpful? Yes
See 2 more reviews by bearvest for Toronto
Jessica W, Manager at InterContinental Toronto Centre, responded to this review
21 May 2013

Dear bearvest, Thank you for reviewing us. We are thrilled to hear that you and your wife enjoyed your stay with us, and are so glad we were able to be a part of your special celebration. It is always our goal to ensure every guests stay is a memorable one and we are overjoyed that our team went above... More

West Glamorgan, Wales
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

Stayed at this property for a work conference. My room was fine - fanatstic pillows - the best ever(frankly it's worth visiting Toronto just to sample the InterCon's pillows). But what I was really impressed with was the service provided by the staff. Bilal, who took my bags to my room after a difficult flight and hid me behind the... More

Was this review helpful? Yes 1
Jessica W, Manager at InterContinental Toronto Centre, responded to this review
21 May 2013

Dear Cocoa321, Thank you for the many candid comments and recognition your have provided to our team. We always strive for excellence and we are so thrilled that our team went above and beyond to ensure you had an exceptional stay. We have shared your review with Bilal, Tammy and Faith as well as with their managers and all are... More

Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

Stayed there for a conference that was taking place nearby, since Fairmont Royal York is really becoming a dump. Seriously thinking about returning to InterContinental for my next visit. POSITIVES: 1) Room service was prompt and efficient. Examples: a) one evening when I was exhausted and ordered grilled salmon, it was superb! Better than what they serve downstairs at Azure... More

Was this review helpful? Yes 1
Jessica W, Manager at InterContinental Toronto Centre, responded to this review
21 May 2013

Dear Brunello Q, Thank you for taking the time to provide us with your comments. We are overjoyed to hear that our prompt service has won you over as a loyal guest. Our team always strives for excellence and we are thrilled that they provided you with the exceptional “at your side” service we are best known for. We would... More

Stoney Creek, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

Good location for walking to places. Rooms could do with some updating. Sheets on one bed were torn. Didn't spend too much time in hotel. Lobby impressive.For the price I just felt it should have been a little more updated. Chairs in room very uncomfortable and lumpy.

Was this review helpful? Yes 1
Jessica W, Manager at InterContinental Toronto Centre, responded to this review
17 May 2013

Dear Mollyanne21, Thank you for sharing your comments with us. We are pleased to hear that you enjoyed our convenient location during your recent stay with us. I am happy to advise you that we have plans in place that will address your concerns regarding our guestrooms. We are certain that once completed the new look will be to your... More

Waterloo, Ontario, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 15 May 2013

I stayed at this hotel from May 5 through May 10 (2013). I have stayed here before and the experience was consistent. Mine was a king bed room on the 12th floor. Very clean and very comfortable. The bed was incredible, and the pillows and linens of high quality. Great bathroom, well appointed with toiletries and lots of towels. Large... More

Was this review helpful? Yes
Jessica W, Manager at InterContinental Toronto Centre, responded to this review
17 May 2013

Dear Neil B, Thank you for your review. We thank you for your continued loyalty and are happy to hear you enjoyed your accommodations and our amenities on the 3rd floor. I would also like to thank you for sharing your feedback in regards to our internet service. I have shared your comments with the appropriate departments and am pleased... More

Toronto, Canada
1 review
5 of 5 stars Reviewed 10 May 2013

We had a business event at this facility and it was excellent. My guestroom was comfortable and spacious, the staff was courteous and pleasant and our function was a hit. The event we had was in the form of a formal dinner for 55 guests and it was a 10 out of 10. The food was delicious, greatly exceeding the... More

Was this review helpful? Yes
Jessica W, Manager at InterContinental Toronto Centre, responded to this review
13 May 2013

Dear Nancy M, Thank you for your kind comments. We are thrilled to hear that you not only enjoyed your guestroom during your stay with us, but are also overjoyed that our food & beverage team exceeded your expectations. We will be sure to share your review with as I know they will be happy to know that they made... More

Toronto, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 10 May 2013

We pulled in and used valet (very quick) and stayed on the 12th floor. The room featured 2 TV's and a gorgeous view. Really really gorgeous view. The room was generally what we expected, a slightly dated washroom, a large bed, older looking furniture. Good desk/working area for someone like me, there on business. The bed was brutal, I didn't... More

Was this review helpful? Yes
See 7 more reviews by Omorfotigraki for Toronto
Jessica W, Manager at InterContinental Toronto Centre, responded to this review
13 May 2013

Dear Omorfotigraki, Thank you for taking the time to provide us with your feedback. We are pleased to hear that your experience with valet was flawless and you enjoyed the stunning views from our guestrooms. However, I would like to apologize for the restless night you had and can assure you that this is not indicative of the service we... More

TRENTON
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 May 2013

I stayed here on a Saturday, to have a girl's night out, and to do some shopping. I used Hotwire to get this room, and was very excited to see Intercontinental show up as the name. I stayed at an Intercontinental in Cologne, Germany, and it was one of the most beautiful, wonderful, modern rooms I've ever stayed in. I... More

Was this review helpful? Yes 1
Jessica W, Manager at InterContinental Toronto Centre, responded to this review
9 May 2013

Dear PETER Y, Thank you for taking the time to review us and provide your feedback. We are always appreciative of the comments we receive from our guests, as it makes us aware of the areas we can improve in. While I was pleased to hear that our team went above and beyond to provide you with exceptional service, I... More

The Westin Harbour Castle
Great value on a similar hotel
Toronto, Ontario
4 of 5 stars 1,489 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Toronto
Family-friendly
The Fairmont Royal York
The Fairmont Royal York 3.5 of 5 stars 1,740 reviews
Luxury
Sheraton Centre Toronto Hotel
Sheraton Centre Toronto Hotel 4.0 of 5 stars 2,234 reviews
Good for business
Hilton Garden Inn Toronto Downtown
Hilton Garden Inn Toronto Downto... 4.0 of 5 stars 410 reviews
Near the beach
Hotel Le Germain Toronto
Hotel Le Germain Toronto 4.5 of 5 stars 307 reviews
Show Prices ABS:HotelCheckRates-d155495?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d183085?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1176198?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d268507?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Toronto hotels
InterContinental Toronto Yorkvil... 4.5 of 5 stars 533 reviews Residence Inn by Marriott Toront... 4.5 of 5 stars 717 reviews Cambridge Suites Hotel 4.5 of 5 stars 989 reviews Hilton Toronto 4.0 of 5 stars 964 reviews
Show Prices ABS:HotelCheckRates-d155566?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d647813?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d183057?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d183091?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 138 hotels in Toronto, ranked by popularity

Been to InterContinental Toronto Centre? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travellers say

  • Cn tower(76)
  • Very nice(25)
  • Union station(13)
  • Breakfast buffet(10)
  • Friendly and helpful(10)
  • Valet parking(9)
  • Hot tub(8)
  • Great location(8)
  • Front desk staff(7)
  • Salt water(6)

Additional Information about InterContinental Toronto Centre

Address: 225 Front Street West, Toronto, Ontario M5V 2X3, Canada
Phone Number:
Region: Canada > Ontario > Toronto > Downtown Toronto
Amenities:
Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Luxury Hotels in Toronto
#18 Family Hotels in Toronto
#18 Business Hotels in Toronto
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
With a Front Street location adjacent to the Metro Toronto Convention Centre, InterContinental Toronto Centre is considered the city centre s best location. We are steps aways from CN Tower, Canadian Broadcasting Centre, Rogers Centre, Air Canada Centre,the entertainment and financial districts, Toronto Eaton Centre, the Royal Ontario Museum and Roy Thomson Hall. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Orbitz, Travelocity, Hotels.com, Expedia, Venere and HotelsClick so you can book your InterContinental Toronto Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Toronto Centre Hotel Toronto
Intercontinental Toronto Centre Hotel
Intercontinental Toronto
InterContinental Toronto Centre Ontario

Owners: What's your side of the story?

If you own or manage InterContinental Toronto Centre, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
InterContinental Toronto Centre
Enter dates & see best prices* (from our partners)
Show Prices