Currently staying at this hotel for a conference, and have been very impressed with the level of service here, all of the staff are extremely helpful and polite. Did not have any problems at the bar with service, and did not use the restaurant as it is fairly pricy.
The room is spacious with a large flatscreen TV and stocked...
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Dear weistk,
Thank you for taking the time to review us.
We are so glad that you have enjoyed your stay thus far. It is always our pleasure to provide our guests with the highest level of service.
We hope that you enjoy the rest of your stay and look forward to welcoming your back soon.
Warm Regards,
Jessica Webb...
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I've stayed here repeatedly over last 18 months and it makes being away from home for work enjoyable. Staff is very helpful, best breakfast in any hotel in the city (egg service a little slow, but know that and get your order in early) - great buffet, staff always ready with a to-go cup and remembers me from visit to...
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Dear Work2TravelMore,
We are so happy to hear that we have continued to meet your expectations and have provided you with a home away from home. It is always our pleasure to provide our guests with the top service and ensure that they have an enjoyable stay.
Thank you for your comments and we look forward to seeing you again...
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Visit to Canada to complete the interview for NEXUS and to visit Toronto. Two night stay on a corporate rate w/ the associated benefits of the Priority Club loyalty program. The view from the room included the rail station and the downtown; both of which are a nice reminder of the working nature of Toronto. Watching the trains and people...
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Dear view-with-a-room,
We are so happy to hear that you enjoyed your visit to Toronto as well as your stay with us.
Thank you for your comments and we hope to have the please of welcoming you back in the future.
Warm Regards,
Jessica Webb
Administrative Assistant
INTERCONTINENTAL
TORONTO CENTRE
Tel: 416-597-8196
E-mail: Jessica.webb@ihg.com
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The value is excellent if your are on a business trip. Rooms had been updated but not the bathrooms. Sound proof is average. Service is excellent.
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Dear port-au-persil,
We are so glad that you enjoyed your stay with us and had the opportunity to experience our first class service.
Thank you for taking the time to give us your feedback and we hope to welcome you back soon.
Regards,
Jessica Webb
Administrative Assistant
INTERCONTINENTAL
TORONTO CENTRE
TEL: 416-597-8196
E-mail: Jessica.Webb@ihg.com
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Me and a travel buddy came to Toronto to visit a friend we met on a trip in Spain. This trip was totally last minute and we found a great deal online. The hotel is stunning and the room was a nice size. The staff were friendly enough. Let me tell you that this location was AWESOME!! You are in...
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Dear PhillyShaney,
We are so thrilled that you and your friend enjoyed your stay with us. It is always a pleasure to hear that we have met our guests expectations and we thank you for your seal of approval.
We look forward to welcoming you back the next time you visit Toronto.
Regards,
Jessica Webb
Administrative Assistant
INTERCONTINENTAL
TORONTO CENTRE...
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Going to the convention centre for an event? Then this is definitely the hotel to stay at. Friendly, professional service, great location attaches to convention centre and skywalks to union station and close to Rogers centre shopping and so many restaurants. Although the rooms are nice I did find them in need of some professional sprucing up. Lots of drafty...
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Dear ATRT,
Thank you for taking the time to review us.
We are so glad that you were able to experience our quality customer service as well as find our location convenient for your needs.
We hope to welcome you back soon.
Sincerely,
Jessica Webb
Administrative Assistant
INTERCONTINENTAL
TORONTO CENTRE
Tel: 416-597-8196
E-mail: Jessica.Webb@ihg.com
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I have stayed at many hotels in Toronto and this is without doubt up there with the very best.
Firstly I was very impressed with the reception area and was greeted by friendly staff who could seemingly not do enough for you (the gentleman who showed us to our room took the time to talk us through all the sights...
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Dear Duststorm,
We are so pleased to hear that you enjoyed your stay with us and had a chance to experience our relaxing pool area.
Thank you for your comments and we look forward to welcoming you back in the future.
Warm Regards,
Jessica Webb
Administrative Assistant
INTERCONTINENTAL
TORONTO CENTRE
Tel: 416-597-8196
E-mail: Jessica.Webb@ihg.com
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Just attended a trade show at the Metro Toronto Convention Centre which is adjacent to the Intercontinental Hotel. My experience was good and bad.
First the good.
Originally I had booked a King Size bed room and my situation changed a week or so prior to my arrival. I had called in advance and asked to switch and they told...
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Dear mseifried,
Thank you for taking the time to give us your feedback.
I am glad that you were able to enjoy our convenient location as well as the HD TV in your room. However, I would like to extend my apologies for the less-than-satisfactory experience you received at the bar.
I have communicated your concerns with the appropriate departments...
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My boys and I stayed here in early January. The hotel is easy to find, just under the CN Tower. This great location is why I picked the hotel, but it was perfect for our downtown Toronto explorations. My advice is to get the breakfast package with your room. The buffet is really deluxe - they even have an omelet...
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Dear kryptogram,
Thank you for your comments.
We are so glad to hear that you and your sons enjoyed your stay with us, as well as had the opportunity to explore Toronto due to our hotel’s convenient location.
We looked forward to welcoming you back soon.
Warm Regards,
Jessica Webb
Administrative Assistant
INTERCONTINENTAL
TORONTO CENTRE
TEL: 416-597-8196
FAX: 416-597-8155
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My husband & I stayed here over New Year's weekend 2011. We booked on the Club level (small upgrade price to pay for lots of extra service & food). As usual, the staff at the Intercon do all they can to meet your needs.
The rooms are large & comfortable. Beds are always extremely cosy & soft :)
We had...
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Dear trvlwrldgrl,
Thank you for your review and positive feedback.
We are so pleased to hear that we have met your expectations and that our team went out of their way to provide you with a more than pleasant stay. We strive to make our guests feel welcome and I am so glad to hear that you felt this way....
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81 Reviews
353 Reviews
