I stayed here on the weekend with a friend. Check in was great; well organized and friendly staff. Hotel was clean and bright. Rooms were a great size, decorated nicely and had comfy beds & pillows. Attached to the hotel is a Perkins which is ideal for breakfast or family style food. Overall, I enjoyed my stay. No complaints. Great...
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I am a VERY frequent guest at this property, having spent approximately 50 nights there in the past year. With the recent renovation, this property has become one of the best on the Airport Strip in TORONTO. Flat screen TVS in every room, new carpeting, SOFT and FIRM pillows in every room and GREAT mattresses.
The best thing about this...
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WOW..WOW...WOW.....Its amazing what can be done with renovations. I stayed here a couple of years ago prior to the recent renovations and I'm shocked at the transformation of this property. Beautiful lobby, friendly staff, and bright cheery atmosphere is what to expect. We stayed here prior to flying out on vacation a couple of weeks ago. Shuttle was on time,...
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We've stayed here a couple of times when flying out of Toronto. They offer a good deal to leave your car there, take the shuttle to the airport and back, as well as have a hotel room. We needed the hotel at the end of the trip this time. We stayed there Feb 7/8 2012.
The room had two queen...
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Dear funkynassau1,
Thank you for sharing your experience from your recent stay with us at Holiday Inn Toronto Airport East.
I agree with you, our hotel is a perfect location to stay prior to flying out from Toronto Pearson International Airport. With our recent renovation, we have added new pillow top mattresses in all of our modernly appointed guest rooms....
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Very rare these days.
Each employee I passed by in the morning would say ''Good Morning.''
It helps to start the day on a positive note.
Met the Director of Sales and Marketing, Ms. Nadia Gelmo. V. kind person and a great asset for this Hotel. I know, I used to work at the Chatreau Frontenac (Fairmont Hotel) in Québec...
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Dear Mr. Bouchard,
What a pleasure to read your praise about Nadia! I’m in full agreement with you – she’s a fantastic asset to our hotel! I will certainly share your feedback with our team as it’s a pleasure to work alongside such hospitality professionals who are proud and commitment to providing our guests with memorable experiences.
We look forward...
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nicely updated, clean and reasonably priced hotel, conveniently located close to the Toronto Congress Centre. Will definitely stay there again.
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Dear Stevie36,
Your review is succinct and perfectly describes what our team strives to deliver everyday – great value, a very clean hotel, at a location with close access to many businesses, shopping, Woodbine Entertainment, the Toronto Congress Centre and the list could go on!!
We look forward to welcoming you back soon!
Best,
Steve Yates
General Manager
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Stayed here on January 18th before trip down south. Got up at 4 AM for shower before heading to airport and NO HOT water. Ran the water for a while and it never did warm up. Guess if your only there for a short time they don't give you hot water or maybe you have to wait to 6 am...
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Dear Ontariosunlover03
Thank you for your feedback on your recent stay. I am extremely apologetic for the fact you did not have hot water in your room and completely understand your frustration.
Our team is committed to providing enjoyable and memorable experiences for all of our guests. Our Maintenance Manager has addressed and resolved the hot water issue that you...
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I stayed here a night before flying out of Pearson and was impressed with the renovations from the year before---the carpet in the hallways must have just been laid as there was the new carpet smell. Check-in was quick and the agent was very nice, plus, I used the shuttle service from and to the airport and both drivers were...
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