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All 119 Toronto hotels »

Cambridge Suites Hotel

4.0 of 5
15 Richmond St. E., Toronto, Ontario M5C 1N2, Canada
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Amenities
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Suite Romance with Wine
Ranked #5 of 119 hotels in Toronto
4.5 of 5 stars 728 Reviews
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728 reviews from our community

What travellers say about this hotel
  • Eaton Centre(22)
  • Living room(17)
  • Friendly and helpful(17)
  • Very good(14)
  • Front desk staff(12)
  • Nice touch(10)
  • Separate bedroom(9)
  • Continental breakfast(9)
  • Great location(9)
  • Business center(7)
Traveller rating
    448
    206
    43
    20
    11
Only show reviews for Family (127) | Couples (204) | Business (136)
Date Rating
Jp297
London, United Kingdom
1 review
5 of 5 stars Reviewed 14 February 2012 NEW

Our company has worked with this hotel on and off for around a year, holding smallish training courses in their meeting rooms. Their meeting staff have been consistently professional and always go the extra mile to ensure that the meetings run smoothly and they work with our company's individual requirements to help us as much as possible, as we cannot... More

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M H
Ottawa, Canada
Senior Reviewer
7 reviews
5 of 5 stars Reviewed 12 February 2012 NEW

Our room had an unusal L shape layout with a bedroom, living room and separate bath. The room was quiet, which is unusual in Toronto. Great service. Great value for money. More

Was this review helpful? Yes
Tim Ostrem, General Manager at Cambridge Suites Hotel, responded to this review
13 February 2012

Dear MH198, Thank you for the review - I am pleased you enjoyed the layout of your room and experienced our great service. Don't hesitate to let me know what room you were in so we can ensure you recieve to same floorplan on your next stay. Sincerely, Tim - Cambridge Suites tostrem@cambridgesuiteshotel.com tweet @CambridgeTor More

EA-Extraordinare
Ajax, Canada
2 reviews
5 of 5 stars Reviewed 10 February 2012

As I have written before, I find The Cambridge Suites a great little spot. Great location - kitty-corner from the Bay, a few paces East of Yonge. But that's the easy part. The hotel itself is very! clean, nice, helpful staff, obviously well-guided and trained to provide good, fast service. I sent many business associates there last week (so I... More

Was this review helpful? Yes
Tim Ostrem, General Manager at Cambridge Suites Hotel, responded to this review
13 February 2012

Dear EA-Extraordinaire, Thank you for your continued loyalty and for submitting another review. Your comments mean a greta deal - especially from such an extraordinary EA! If I can ever be of service to you, please do not hesitate to let me know. Sincerely, Tim - Cambridge Suites tweet @CambridgeTor More

Doug B
North Bay, Canada
2 reviews
4 of 5 stars Reviewed 6 February 2012

...because the rooms are SWEET! Perfect location central to everything downtown. Lots of room and yes as other reviews indicate a little dated but how much time are you spending in your room anyway? My only complaint is the position of the bathroom and change area closet doors. You tend to bump into them when moving around these rooms. Toilet/shower... More

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Tim Ostrem, General Manager at Cambridge Suites Hotel, responded to this review
13 February 2012

Dear DougB389, Thank you for the thoughtful and helpful comments. I am glad you thought our property was sweet and hope we have the opportunity to serve you again! If I can ever be of service to you, please do not hesitate to ask. Sincerely, Tim - Cambridge Suites tostrem@cambridgesuiteshotel.com tweet @CambridgeTor More

MSQ0612
Montreal, Canada
Senior Reviewer
9 reviews
6 helpful votes
4 of 5 stars Reviewed 6 February 2012

Checkin was quick adn in order Lobby small and not pretentious Elevator (3) clean and efficient Room (double bed) on 19th floor was the highth of efficient use of space Bedroom had separate door to and from living room and bathroom Bathroom had door between sink ara and shower/toilet Living room had pull out sofr and table sitting area with... More

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Tim Ostrem, General Manager at Cambridge Suites Hotel, responded to this review
13 February 2012

Dear MSQ012, Thank you for the hepful review. I was pleased you enjoyed your stay and would love the opportunity to improve your rating to a perfect 10! If you have any suggestions on how we can improve upon your last great stay, please do not hesitate to let me know. Sincerely, Tim - Cambridge Suites tostrem@cambrigesuiteshotel.com tweet @CambridgeTor More

Camilla T
Prague, Czech Republic
1 review
5 of 5 stars Reviewed 5 February 2012

There is nothing that I don't like about this hotel. You have a choice of self parking, along with there being a public parking garage not even a block away. The rooms are clean, comfortable and very moden. The staff were all very friendly and took care of us quickly. My boyfriend and I stayed at Cambridge Suites last year... More

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Tim Ostrem, General Manager at Cambridge Suites Hotel, responded to this review
13 February 2012

Dear CamillaT160, I was very pleased to read that we helped make your birthday a perfect night. Thank you for the kind review - if I can ever be of service to you, please do not hesitate to ask. Sincerely, Tim - Cambridge Suites tostrem@cambridgesuiteshotel.com tweet @CambridgeTor More

jotravels13
Halifax, Canada
Contributor
16 reviews
2 helpful votes
3 of 5 stars Reviewed 3 February 2012

The location is excellent, and if I chose to stay here again, that will be a major factor. The biggest negative was the bathroom. It is very dated and the shower has mould in the door area and the grout is stained. Flooring in bathroom has cracked tiles. Not appealing at all and would be the main reason for not... More

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Tim Ostrem, General Manager at Cambridge Suites Hotel, responded to this review
13 February 2012

Dear jotravels13, Thank you for submitting such a thorough and helpful review. I am sorry we did not exceed your expectations and appreciated your feedback. We are in the process of completing our design bathrooms - the last phase of our full property renovation. Pending design approval, bathroom renovations should begin later this year. As part of our staygreen initiative,... More

RobertSal
Madrid, Spain
Senior Contributor
26 reviews
2 helpful votes
4 of 5 stars Reviewed 2 February 2012

Loved e room, excellent size, comfy but hard bed, nice view, VERY quiet, excellent wifi. Cannot go wrong, except... Go down one block towards Yonge and get breakfast at the Sunshine Grill, because the hotel breakfast sucks for 15$, and you can only eat eggs if you are "no carbs" as it is a VEGETARIAN breakfast - as the staff... More

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Tim Ostrem, General Manager at Cambridge Suites Hotel, responded to this review
3 February 2012

Dear RobertSal, Thank you for the thoughtful and helpful review. I am glad you felt it was an excellent stay, but was disappointed to read that our breakfast let you down. We strive to provide the best value continental breakfast among our competitors - pastries, cereal, fresh fruit, waffles, eggs and more for $13.50. That said, I certainly recognize breakfast... More

Mickeysays
Oshawa, Canada
2 reviews
4 helpful votes
4 of 5 stars Reviewed 1 February 2012

I recently spent a weekend at the Cambridge Suites to take a little break from winter. The Cambridge is a long established suites style hotel in Toronto with a good reputation which it well deserves. All the staff are courteous and helpful, the rooms are large with all the conveniences and even the parking garage is clean and well lit... More

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Tim Ostrem, General Manager at Cambridge Suites Hotel, responded to this review
3 February 2012

Dear Mickeysays, I was pelased to read that you and your wife feel safe and comfortable when staying with us - we are very proud of the comfort we provide. I appreciate the review and hope I have the opportunity to meet you on a future visit. If I can ever be of service to you, please do not hesitate... More

brenda w
Ottawa, Canada
1 review
5 of 5 stars Reviewed 1 February 2012

As always, what's not to love.... Rooms are always clean, staff is curtious and friendly, the beds are a dream to sleep in. I was attending conference at Royal York but wouldn't give up tradition of staying at Cambridge Suites. I rather deal with the stress of trying to navigate the PATH than sleep elsewhere.... Best service yet, when I... More

Was this review helpful? Yes
Tim Ostrem, General Manager at Cambridge Suites Hotel, responded to this review
3 February 2012

Dear brendaw35, Thank you for your continued loyalty - your review means a lot to us. Be sure to let me know when you are returning as I would love to connect with you while you are here. If I can ever be of service to you, please do not hesitate to ask. Sincerely, Tim - Cambridge Suites Toronto tostrem@cambridgesuiteshotel.com... More

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Cambridge Suites Hotel Also Known As

  • Cambridge Hotel Toronto
  • Cambridge Suites Toronto
Address: 15 Richmond St. E., Toronto, Ontario M5C 1N2, Canada

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