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Hilton Toronto


TripAdvisor Popularity Index
#26 of 117 hotels in Toronto
TripAdvisor Traveller Rating
4.0 of 5 stars 255 Reviews
Recommend76% |
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“Pleasant, if just slightly overrated.” 18 Mar 2010 - qqqqqqqq_7
“Very clean, up to date hotel” 14 Mar 2010 - billsinaz
Call now to book: 1-800-45-HOTEL from hotels.com
Get a great room at a smart price
Avg. price/night for top Toronto hotels = CAD166
CAD139* Sandman Signature Hotel Toronto Airport 4.5 of 5 stars 95% recommend
CAD156* Residence Inn Toronto Airport 4.5 of 5 stars 92% recommend
CAD103* Best Western Travel Inn 4.0 of 5 stars 83% recommend
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What's Near Hilton Toronto

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Hilton Toronto
145 Richmond Street West
Toronto, Ontario M5H 2L2
Canada
What's Nearby:
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Traveller Advice on Hilton Toronto

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  • Ask a question or view 247 posts on Toronto from this week.
Professional Advice (6)
Title Source
“Hilton Toronto” Wcities.com
“Hilton Toronto” Fodors.com
“Hilton” This is Travel
“Hilton Toronto” Frommer's
“Toronto hotel opens Barbie, Hot Wheels suites” canoe.ca / Canadian Press
“Lobbying for Change” InteriorDesign.net
Web Comments from Travellers (3)
Title Source
“Hilton Toronto” Expedia.com
“Hilton Toronto” Fodors.com
“Toronto/Downtown - Hilton 4*” BiddingForTravel.com
Hilton Toronto
Hotel class 4.0 of 5
145 Richmond Street West, Toronto, Ontario M5H 2L2, Canada
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Reviews you can trust

76% Recommend
4.0 of 5 stars 255 reviews
Excellent
75
Very good
99
Average
37
Poor
30
Terrible
13
By trip type
All (255)
Business (69)
Couples (64)
Family (30)
Friends getaway (11)
Solo travel (36)
[ Date ] [ Rating ]
“Pleasant, if just slightly overrated.”
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4 of 5 stars
qqqqqqqq_7   6 contributions
Ottawa, ON
18 Mar 2010 | Trip type: Family New

We spent a couple of nights at the Hilton recently while in Toronto to see some museums, etc. The hotel is an impressive 32 storey building slightly north of the financial district near City Hall. It's at the extremity Toronto's vast underground network of shopping concourses and therefore (to a person with a good sense of direction,) provides completely indoor... more

“Very clean, up to date hotel”
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4 of 5 stars
billsinaz   21 contributions
Chandler, AZ
14 Mar 2010 | Trip type: Business, Solo travel New

My company rate made this hotel a bargain. Very clean. Good location. Modern room. great bed. Downtown noise was the only issue, but that's normal in any downtown location. more

Management response from
Edwin Frizzell, General Manager

Dear Trip Advisor Member... Thank you for the feedback! Our team works very hard to ensure that we maintain all of the Hilton brand standards related to cleanliness, service and exceeding your expectations! There is no doubt that our superb location does bring with it all the activity of a large urban center - but that's all part of visiting...

“Excellent Location”
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4 of 5 stars
JamesII   32 contributions
Caledonia, Ontario
12 Mar 2010 | Trip type: Couples

My wife and I recently spent an evening in Toronto to catch the ballet at the Four Seasons Centre. The Hilton offered a great home base being directly across the street - we didn't even need to wear our overcoats. We opted for an upgraded room that gave us access to the executive lounge and there is much to be... more

Management response from
Edwin Frizzell, General Manager

Dear Trip Advisor Member.... Thank you for taking the time to share your feedback with us! We are so happy to hear that you enjoyed your experience! I totally agree that the Executive Level upgrade is one of our best values! Not only do you receive our most newly renovated and well appointed accommodations but also bottled water, upgraded amenities,...

“HILTON TORONTO GOLDEN PACKAGE DEAL”
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5 of 5 stars
debra60143   1 contribution
dt60143
5 Mar 2010 | Trip type: Solo travel

A weekend get away for a couple of days, but couldn't afford to fly anywhere far away! I wanted to be away from Illinois and enjoy some quiet time. On the radio shopping show I saw a certificate for the Golden package at the Hilton Garden Toronto and decided to go for it! The trip is only one hour and... more

Management response from
Edwin Frizzell, General Manager

Dear Trip Advisor Member... Thank you for sharing such great feedback about your experience with us! We are so pleased that you felt like "King for a Day"!! The King Tut exhibit is in Toronto until April 18th, 2010. We do hope that more guests will take advantage of the only Canadian stop on his tour this year! We look...

“Much improved internet bandwidth”
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4 of 5 stars
arahantatl   1 contribution
atl
4 Mar 2010 | Trip type: Business, Solo travel

I have complained about the internet speed for the last few weeks, and finally it has been resolved. Now, I get a good 2+ Mbps connection. Now I'm a happy customer :-) more

Management response from
Edwin Frizzell, General Manager

Dear Trip Advisor Member.... Thank you for updating us on your experience! We do consider feedback a gift and appreciate your recognition that your issue was resolved to your satisfaction! Safe Travels! Edwin Frizzell General Manager

“Canada”
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4 of 5 stars
catchman22   9 contributions
Savannah, Georgia
23 Feb 2010 | Trip type: Solo travel

I was on a trip for business and pleasure to Canada and enjoyed my stay downtown. Very nice bar downstairs and nice view from my 7th floor room. more

Management response from
Edwin Frizzell, General Manager

Dear Trip Advisor Member.... Thanks for the comments! We are so pleased that you enjoyed your visit! If you liked the view from the 7th floor, next time, request a "higher floor"....you should see the view from the 31st floor! We hope to see you again soon! Safe travels! Edwin Frizzell General Manager

“Great property. Location is great, easy...”
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5 of 5 stars
APMD   5 contributions
19 Feb 2010

Great property. Location is great, easy walk everywhere in downtown and quick access to highway. Rooms are nice, views amazing (don't miss the glass elevators) and breakfast is amazing ( not included). Toronto is lots of fun. more

Management response from
Edwin Frizzell, General Manager

Dear Trip Advisor Member... Thanks for the great feedback! We are so glad to hear that you enjoyed your experience! Come back and visit us again soon! Warm Wishes, Edwin Frizzell General Manager

“This hotel exceeded our expectations....a fantastic time!!”
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5 of 5 stars
the4ofus2008   6 contributions
Hamilton, Ontario
17 Feb 2010 | Trip type: Family

Noteworthy: Rooms - Although small, as noted in other reviews, I wouldn't say excessively so. We didn't spend a lot of time in it but while there, very comfortable and had all necessary conviences....except a fridge. The view was "cool" according to my kids (8&10) especially being able to see the CN Tower lit up at night. The linens on... more

Management response from
Edwin Frizzell, General Manager

Dear Trip Advisor Member... Thanks so much for providing such a wonderful and comprehensive review of your experience at the Hilton Toronto! Our entire team looks forward to welcoming you back again in the very near future! Warm wishes, Edwin Frizzell General Manager

“Great New Experience! New Years Eve King Tut Package - KING FOR A DAY!”
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3 of 5 stars
Jokopuppy   22 contributions
ontario
7 Feb 2010 | Trip type: Couples

This has been a long time coming. I would like to thank Jason I believe he's one of the many supervisors... for his attentiveness. The first time we stayed was December 3rd:) test run - not good! We made many attempts to contact the GM asst to no avail! I spoke with Jason and once again the rest is history!... more

Management response from
Edwin Frizzell, General Manager

Dear Trip Advisor Member.... Thanks for the feedback! We are so pleased to hear that you felt connected to our team members, Jason in particular! It is truly our front line representatives that make our guest experiences come to life! I was disappointed to learn that you attempted to contact the Executive Office and were unable to do so. My...

“Nothing really special”
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3 of 5 stars
Vancouvergrl   92 contributions
Vancouver
7 Feb 2010 | Trip type: Business

I usually stay at the Sheraton but decided to try somewhere new after some bad service. The postives about this hotel are the beds and pillows (very comfortable) and the service (I forgot a toothbrush and one was brought up right away). The negatives are no mini bar and no wifi...I was pretty surprised that these would not be included... more

Management response from
Edwin Frizzell, General Manager

Dear Trip Advisor Member... Thank you for taking the time to share your feedback with us! I was most pleased to learn that you enjoyed the Hilton Serenity Bed and that your service expectations were satisfied. Based upon customer feedback, the Hilton Toronto took the decision to remove minibars from all guest rooms in 2008. Soft drinks, snacks and sundry...

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Hilton Toronto Also Known As

  • Hilton Hotel Toronto
  • Toronto Hilton Hotel
  • Toronto Hilton
Address: 145 Richmond Street West, Toronto, Ontario M5H 2L2, Canada