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Quality Hotel & Suites Airport East

3.0 of 5
2180 Islington Avenue | At Highway 401, Toronto, Ontario M9P 3P1, Canada
Hotel amenities
Ranked #83 of 119 hotels in Toronto
3.0 of 5 stars 99 Reviews
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99 reviews from our community

    Trip type
Traveller rating
    13
    28
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Date Rating
I_want_sunshine
Ontario
Reviewer
3 reviews
5 helpful votes
4 of 5 stars Reviewed 7 February 2012
2
people found this review helpful

We recently stayed at this hotel (January 2012). We found the check in to be very quick, well organized and helpful. Watch when you sign your bill though, as they almost charged us more than our quote, until I pointed this out. The room was comfortable, clean, had a coffee pot, tea, bottled water and a couple granola bars. We... More

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gmqualityhotel, General Manager at Quality Hotel & Suites Airport East, responded to this review
9 February 2012

Thank you for taking the time to write a review of your experience at the Quality Hotel & Suites Toronto Airport East. We are delighted you have enjoyed your stay and we look forward in welcoming you back. Your comments are always welcome and they will be shared with the entire staff. More

Andrea_1024
London, Canada
Reviewer
5 reviews
11 helpful votes
3 of 5 stars Reviewed 6 February 2012

Myself along with a group of 9 of us stayed at this hotel (Jan 25th/2012) before flying out of Pearson Int Airport for an early morning flight. The hotel is nothing special but overall was clean and what we needed considering we had to be up at 3a.m to catch the shuttle to the airport. If you prefer onsite parking... More

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gmqualityhotel, General Manager at Quality Hotel & Suites Airport East, responded to this review
9 February 2012

Thank you for taking the time to post your review of your experience at the Quality Hotel & Suites Toronto Airport East. Your comments are opportunity for us; we try to maintain great standards and improve on areas where needed. Certain time of the year the demand for travelling is high and our parking is limited; we need to lease... More

Shamrock4891
Ottawa, Canada
1 review
1 helpful vote
1 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

Staying at this hotel was one of the worst experiences I have ever had. I got back to the hotel around midnight and as I stepped off the elevator I was hit with a cloud of Marijuana smoke. The entire floor was filled with it. I got to my room and could hear doors slamming people yelling and swearing down... More

Was this review helpful? Yes
gmqualityhotel, General Manager at Quality Hotel & Suites Airport East, responded to this review
9 February 2012

Thank you for taking the time to post your review of your experience at the Quality Hotel & Suites Toronto Airport East. Your comments are invaluable to me. It is an opportunity to help me improve on areas where needed. We are committed in offering our guest comfortable accommodations and great service. We apologize for the inconvenience that you have... More

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Angela B
Ripley, ON
1 review
2 helpful votes
1 of 5 stars Reviewed 19 January 2012
2
people found this review helpful

This hotel was just one p--s off after another. Stayed here the night prior to going on vacation down south. Web site claims on site parking(not true...you have to park 5 blocks away then get a shuttle back to the hotel) and 24 HOUR SHUTTLE SERVICE TO AIRPORT. We booked with our credit card but paid the $111.36 (that was... More

Was this review helpful? Yes
gmqualityhotel, General Manager at Quality Hotel & Suites Airport East, responded to this review
9 February 2012

Thank you for posting your review regarding your experience here at the Quality Hotel & Suites Toronto Airport East. The staff and I are committed in offering our guest quality accommodations and excellent service. In your situation we have failed to deliver on our commitment. We sincerely apologize for the inconveniences this has caused you. Your review has been shared... More

Rachel L
Chatham, Ontario, Canada
1 review
2 of 5 stars Reviewed 17 January 2012

The hotel was nice and clean and a resonable price the shuttle to the airport was great however on the way back I Called the hotel at 10:20pm when I got into the airport the receptionist was told me to go to C22 and wait their would be about 20 min. so my family and I went to washroom and... More

Was this review helpful? Yes
gmqualityhotel, General Manager at Quality Hotel & Suites Airport East, responded to this review
9 February 2012

Thank you for posting your review about your experience here at the Quality Hotel & Suites Toronto Airport East. We sincerely apologize for the inconveniences this has caused you. Your review has been shared with the entire staff and our shuttle company. We believe your evaluation is an opportunity to correct our mistakes and ensure this does not transpire again.... More

TribecaFoodie
New York
Reviewer
3 reviews
3 helpful votes
2 of 5 stars Reviewed 15 January 2012
1
person found this review helpful

Waited about 15 minutes for shuttle at Pearson. Lots of confused people at the shuttle stop because there are so many Quality hotels near the airport, each with its own shuttle. Hotel is a 15 minute ride from the airport in a rather grim area beside the 401 highway. Shuttle driver was irritable. Arrived around 11:15. Check-in went smoothly. They... More

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gmqualityhotel, General Manager at Quality Hotel & Suites Airport East, responded to this review
16 January 2012

Thank you for staying at the Quality Hotel & Suites, Toronto Airport East. The staff and I are committed in offering our guest comfortable accommodations and great service. Unfortunately, in your set of circumstances we failed in providing this while you were our guest. We do our best to accommodate Air Canada passengers in our restaurant when the flights cancel... More

pbursey
Barrie
Reviewer
5 reviews
2 helpful votes
3 of 5 stars Reviewed 7 January 2012
1
person found this review helpful

Simply a very average hotel. Rooms are cheap, mattresses low quality, bedding worn, old style tube televisions, "desk" had no drawers...just not what I expect for over $100 a night! this hotel sells on hotwire for a lot less, so I definitely feel like I got ripped off...they could have at least upgraded us to a nicer room for the... More

Was this review helpful? Yes
gmqualityhotel, General Manager at Quality Hotel & Suites Airport East, responded to this review
9 January 2012

Thank you for staying at the Quality Hotel & Suites, Toronto Airport East. The staff and I are committed in offering great service and clean comfortable rooms. We are consistently working on the improvement on the rooms. Always ask for an upgrade, if available Consider it Done! More

schnoobs
Haliburton ontario
Senior Contributor
24 reviews
19 helpful votes
5 of 5 stars Reviewed 2 January 2012

Once again my husband and I stayed here on the night before our trip to Cuba. I have to say the staff are starting to feel like family! We arrived the day before our flight and were greeted so warmly by the front end staff and they moved us from our original room because they had a hockey tournament group... More

Was this review helpful? Yes
gmqualityhotel, General Manager at Quality Hotel & Suites Airport East, responded to this review
9 January 2012

Thank you for staying at the Quality Hotel & Suites, Toronto Airport East. The staff and I are committed in offering our guest an outstanding experience. We appreciate you in taking the time and sharing your experience while you were our guest. We look forward to have you as our guest again. More

FredCana
Mississauga, Canada
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 30 December 2011

I stayed one night in this hotel after a long trip from Greece. There was a special on the net for this hotel, I only paid $58 including the tax, even lower than the B&B's in Toronto. This is an airport hotel, so there is nothing much interesting around. It's a very suburban area, far away from downtown. The hotel... More

Was this review helpful? Yes
gmqualityhotel, General Manager at Quality Hotel & Suites Airport East, responded to this review
9 January 2012

Thank you for staying at the Quality Hotel & Suites, Toronto Airport East and sharing your experience while you were our guest. The staff and I are committed in offering our guest great service and comfortable clean rooms. We are constantly offering promotions with value added services. If any part of your stay does not meet your expectations please let... More

farmerpeteo
Brighton, Canada
1 review
4 of 5 stars Reviewed 14 December 2011

This hotel is a gem! convenient location, good value clean, comfortable rooms, great staff, excellent breakfast. We have chosen this Quality Suites Hotel on several occasions and have always been happy. It is our favourite Park and Fly hotel. Fay McCann More

Was this review helpful? Yes
gmqualityhotel, General Manager at Quality Hotel & Suites Airport East, responded to this review
9 January 2012

Thank you for staying at the Quality Hotel & Suites, Toronto Airport East and sharing your experience here while you were our guest. It was a pleasure to have you as our guest and we look forward in serving you again. More

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Quality Hotel & Suites Airport East Also Known As

  • Quality Inn Toronto
  • Quality Hotel Toronto
Address: 2180 Islington Avenue | At Highway 401, Toronto, Ontario M9P 3P1, Canada

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Quality Hotel & Suites Airport East
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