This hotel is a gem! convenient location, good value clean, comfortable rooms, great staff, excellent breakfast. We have chosen this Quality Suites Hotel on several occasions and have always been happy. It is our favourite Park and Fly hotel.
Fay McCann
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Thank you for staying at the Quality Hotel & Suites, Toronto Airport East and sharing your experience here while you were our guest. It was a pleasure to have you as our guest and we look forward in serving you again.
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paid over $ 40 more than quoted when booking through hotel. hotel shuttle took 1 hr to pick us up from our return flight. not worth the $
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Thank you for staying at the Quality Hotel & Suites, Toronto Airport East and sharing your experience here while you were our guest. The staff and I are committed in offering our guest great service and comfortable clean rooms. This hotel offers different packages. Discounts cannot be transferred with other packages. The rates from third party sites do not include...
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I needed a reasonable place to stay in Etobicoke recently. I had to attend a family funeral in the area. I know the area really well since I grew up just a few minutes away. For me this was a good alternative to staying at a family member's home.
The hotel was very clean, the front desk staff were very...
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Thank you for choosing the Quality Hotel & Suites, Toronto Airport East for your accommodations during your family bereavement. We extend our condolences.
Cleanliness is one of the significant objectives for this hotel. The other is guest services. As of June of 2011 this hotel has transformed to a smoke free establishment. Our previous smoking floor (5th), received total restoration;...
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I spent two nights here and must say that things have improved since I was last here.
The rooms are still spacious and the rooms, halls and entrances were spotless. The staff at the Front Desk were friendly and even supplied us with a Gambling Package that gave both of us $25 in chips to play slots at Woodbine. That...
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Reviewed 7 June 2011
Reviewed 17 February 2012
Thank you for giving us an opportunity to serve you again. My staff and I are committed in offering our guest quality accommodations and excellent service. I look forward to read such observations. It lets me know our efforts are recognized and we are on our way to create a memorable experience for our guests; every day, every guest.
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Like other Tripadvisor customers, we booked through Hotwire and only paid £29. We had laready had a full day in Niagara Falls so were only using this hotel as a base for the night as we had an early flight out the next morning. Had heard that Toronto taxis were expensive so used teh subway and 192 Skyrocket to get...
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Thank you for staying at the Quality Hotel & Suites Toronto Airport East for your accommodations while visiting the Toronto area. We appreciate your observations of our hotel. Our location is ideal; hub of many major highways. I am pleased you took advantage of our Hotwire special for this time of year.
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At midnight someone tried to enter our room. We were never given a proper explanation or apology . I did ask to speak to a manager the next day. Although pleasant he was a new evening manager and did little to alleviate our concern. He offered us a free dessert. We did leave a hotel review with a request for...
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The staff and I are committed in offering our guest quality accommodations and exceptional service. In your situation we have failed to deliver on our commitment. My sincere apology for the inconvenience you have experienced. You are right; our hotel rooms may need updating however cleanliness is something we have never had issues with. Because of other guest with allergies,...
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This property has large clean rooms and easy access to all of Toronto. We got this hotel off of hotwire at 50.00$ a niht and they advertise for 110.00. So anywhere closer to fifty makes it a great value. Free internet and the bar and restaurant were good and reasonable. Clean and friendly and right on the bus line as...
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Thank you for your comments regarding your stay here at the Quality Hotel & Suites, Toronto Airport East. It is always a pleasure to receive such pleasant observations. We look forward to have you as our guest again; when frequenting the Toronto area.
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Booked this property on Hotwire.com for what, according to the Front Desk Agent, was a good deal. I would like to note that while Hotwire.com listed this hotel as a 3-star property, I was a little dissapointed upon the discovery that 3 stars included the Quality Hotel, as I had stayed at this property before, and would consider it no...
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Thank you for your comments regarding your stay here at the Quality Hotel & Suites, Toronto Airport East. I look forward to receive such commentary. You have taken the time to write a great deal of your observation on our hotel; deserves a response. I have taken the comments seriously, and applied the suggestions where we can improve and keep...
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Extremely loud male in adjoining room verbally abusing a female...loud yelling for about 1/2 hour. Manager and security came to check and warned patron. Loud noises continued. Next morning, persistent loud knocking on door of that same room at 5:15 a.m. Loud and rude hotel patron who has no idea at all how to behave in a public setting can...
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Thank you for choosing the Quality Hotel & Suites for your accommodations while visiting the area. Also, thank you your comments on your experiences while you were our guest. The occurrence next door to your room is a learning episode for the night staff; an opportunity to gain knowledge of how to handle such an incident. If you ever experience...
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I stayed at the Quality Hotel in September. The Hotel is outdated but the staff was great, Both the restaurant and front desk
The restaurant neeeds a makeover but I found that the food was freash and good quality. The dinner I had when I got there was really good. I would recommend to give it a try. The breakfast...
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Thank you for choosing the Quality Hotel & Suites, Toronto Airport East for your accommodations while in the area. We appreciate your commentary! Our objective is, clean facility and great service. The restaurant has simplified the menu to, fresh and quality.
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