This is my 2nd stay with Delta Chelsea and they could not do enough for us! Our room was excellent and the service at this hotel is top notch!! I travel with work and i stay at many hotels. Not many impress me but this one caters to your every need.
The spa they are assoicated with is also great!!!!...
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I am a regular at Delta Chelsea and they never disappoint. Last weekend I booked one overnight stay and let them know that I would be getting in late. My flight was delayed and so I got to the hotel very late and explained the situation to them and there was no question that they would give me a late...
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Dear Valued Guest,
I would like to thank you for taking the time to review us.
It was a pleasure to read for me your feedback and I was glad to hear that our team has been welcoming and understanding in your situation. We understand the importance of a good night's sleep and relaxation and I pleased that the Front...
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Although the property is a bit dated, this hotel consistently provides excellent service. Great central location, clean and comfortable rooms. Rooms are on the smaller side, but have everything you need. There is some construction going on accross from the hotel but the staff were good about getting me a room away from the noise. Fitness Centre, Pool, Business Centre...
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Dear Valued Guest,
Thank you for taking the time to review us.
I was thrilled to hear that you had such a wonderful stay with and found the location central to many of Toronto's features and attractions. It is our goal to provide our guests with excellent service and relaxing stay.
We are looking forward to welcoming you back.
Sicnerely,...
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Good comfortable and clean hotel, good central location with the underground not far away, and typical friendly & helpful Canadian customer service.
The rooms are a bit dated but it was comfortable and clean and I was able to get rest when I wanted. The TV is small and the picture quality was poor. The bathroom is large and has...
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Dear Valued Guest,
Thank you for taking the time to review us.
I was glad that you have enjoyed your stay with us, and the view from the 27th floor. It is a great locations and provides a nice view of the downtown and especially of CN Tower. I am sorry that the condition of the room did not reflect...
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Stayed for two nights. I'm more of a hosteler and backpacker so this was a nice place to stay. Had a room with a view of dundas square. Does of shopping, restaurants, bars nearby. Within walking distance to Eaton's Centre, Nathan Philips Square, and even the ACC and Skydome, if you don't find the walk. Would recommend it to everyone!
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Dear Valued Guest,
Thank you for reviewing us on TripAdvisor
I am glad you have the location of the hotel convenient to different activities within the city and have enjoyed your stay with us. We hope to have a chance to welcome you back soon for another pleasant stay.
Sincerely,
Dasha Bortsova
Guest Experience Specialist
Delta Chelsea Hotel
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This is our preferred hotel in Toronto as the staff has been over the top on more occassions than not, I've been visiting this hotel since the early eighties an s am off again for a Valetines get away next week. As a couple we enjoy the rooftop adult only pool and families can enjoy the main level water slide...
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Dear Valued Guest,
Thank you for reviewing us.
I am very pleased to hear that once again you had a wonderful stay with us. I am glad the location is great for your daily activities while visiting Toronto. We are looking forward to welcoming you back for the stay on Valentine's Day.
Sincerely,
Dasha Bortsova
Guest Experience Specialist
Delta Chelsea...
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Stayed two nights (Friday and Saturday) and, all in all, the stay was pleasant. The room was of a good size with a king bed that was comfortable. BUT only one large comfortable chair and a smaller and less comfortable desk chair in a room designed for two! Drawer and closet space was OK but we had to call for...
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Dear Valued Guest,
I would like to thank you for taking the time to review us.
I am glad you have enjoyed your stay with us, however I apologize for the noise you have experienced during the time coming from the guests next door. We have our Security Officers patrolling the corridors to ensure the peace and quite, and I...
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Great Hotel, the service and location is excellent. However, beware of Abra Cleaners on 44 Gerrard Street West accross the road from the hotel. I took my brand new jacket which was only 2 weeks old for dry cleaning. When I picked up the jacket, they had melted the front main zipper and the material. My jacket is now ruined...
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Dear Valued Guest,
Thank you for taking the time to review us.
I was glad to hear that you have enjoyed your stay with us and found the location convenient and service to be excellent. I was sorry to hear about your experience outside of the hotel and the way the situation was handled and I hope it got resolved....
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I have been staying here off and on for almost 15 years, and it is still my favourite hotel in Toronto. The hotel is constantly on an upgrade program, and the well worn areas are quickly spruced up. On this last trip I saw 4 rooms of friends and my own, all were in excellent condition, with new furnishings and...
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Dear Valued Guest,
I would like thank you once more for your feedback. Your comments are extremely important to us as is your patronage and we hope to have the pleasure of welcoming you back to the Delta Chelsea Hotel in the near future.
I was pleased to hear that you had a wonderful stay with us, and found the...
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We stayed at Delta between Christmas and New Years 2011. We had reserved "City View" room with kitchen. The Delta Chelsea hotel is shaped like a capital T. Our room was located at the top of the T. At about 6:00 am the following morning the jackhammers started and loud banging on steel which made it impossible to go back...
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Dear Valued Guest,
Thank you for taking a few minutes to review Delta Chelsea on TripAdivsor.
I do apologize about the temperature in the rooms. We operate on a one pipe system and when the air turns cold suddenly, unfortunately, with the size of our building, it takes some time for the water to heat up and warm our guest...
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683 Reviews
1,514 Reviews
