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Radisson Hotel Toronto East Reviews, Ontario

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Radisson Hotel Toronto East

3.0 of 5
55 Hallcrown Place, Toronto, Ontario M2J 4R1, Canada
Hotel amenities
Radisson Hotel Toronto East
39 traveller photos
Ranked #80 of 138 hotels in Toronto
3.5 of 5 stars 186 Reviews
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186 reviews from our community

Traveller rating
    43
    45
    52
    25
    21
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Families
54
 
Couples
36
 
Solo
18
 
Business
53
 
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Waterloo, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“It was Ok”
3 of 5 stars Reviewed 13 May 2013

i have stayed there for 3 nights ,the front desk did not smile or greet during my stay at all ,maybe it was a very busy weekend ,the rooms were clean and they have been replacing shampoos and soaps ,but the airconditioner was too loud made me wake up many times at night overall was ok!

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Ottawa, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Very poor experience - dirty, hot and not functioning.”
2 of 5 stars Reviewed 5 May 2013

I stayed here for 4 days and 3 nights and only persevered at the property due to location and a schedule too busy to switch hotels. I also received an "upgraded" room (for signing up for a Carlson Card I likely won't ever use again) that was hot, dirty, a broken shower bar that caused water to leak all over... More

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RadissonToronto, General Manager at Radisson Hotel Toronto East, responded to this review
7 May 2013

Dear Guest, We are sorry we were not able to provide you with the quality of service you expected from us on your recent trip. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure... More

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Top Contributor
50 reviews 50 reviews
25 hotel reviews
Reviews in 20 cities Reviews in 20 cities
58 helpful votes 58 helpful votes
“Not what it used to be. Really downhill!”
1 of 5 stars Reviewed 4 May 2013

I have stayed here in the past but my last stay is my last stay. I remember when it was built in the early 70's and was a premium hotel. I got a great deal on a website and when I arrived I understood why. The carpet was shot, the sheets were ripped and the bathroom was worn from years... More

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See 6 more reviews by carlitguy for Toronto
RadissonToronto, General Manager at Radisson Hotel Toronto East, responded to this review
7 May 2013

Dear Guest, Thank you very much for your review. We sincerely regret your recent experience while staying with us. We have recently renovated our fitness center and swimming pool and are in process to complete the rest of the hotel in a phased manner. During this period of transition, we regret any inconvenience caused and assure you of our best... More

Dubuque, Iowa
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
“Worst Hotel Experience in Quite Awhile”
1 of 5 stars Reviewed 25 April 2013

This has got to be the worst hotel experience in quite some time for me. I travel a lot and have stayed in nicer MOTELS in other foreign countries where certain vaccinations are required. I expected more from the Radisson brand of hotels but was highly disappointed at the lack of consistency in the overall quality of the rooms and... More

Was this review helpful? Yes
RadissonToronto, General Manager at Radisson Hotel Toronto East, responded to this review
29 April 2013

Dear Guest, We are sorry we were not able to provide you with the quality of service you expected from us on your recent trip. This is not typical of our hotel and staff, and we are always looking for ways to improve our guest experience. Your satisfaction is very important to us and we try hard to make sure... More

Victoria, Canada
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“Convenient”
4 of 5 stars Reviewed 8 April 2013

Location is very good, close to highways. The staff is good and the rooms are clean. Close to a number of good restaurants. My only complaint is that the parking costs extra at $ 8.00 plus taxes per day.

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RadissonToronto, General Manager at Radisson Hotel Toronto East, responded to this review
29 April 2013

Dear Guest, Thank you very much for your kind review. We are delighted that we were able to meet and exceed your expectations. We sincerely regret the confusion with the parking charges and we will take your suggestion to get it changed to a prominent display. We wool forward to welcoming you on your next visit to our hotel. Sincerely... More

Toronto, Canada
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“good hotel, excellent location”
3 of 5 stars Reviewed 3 April 2013

I stayed there for one night last February. This hotel is very conveniently located close to major highways and there are several places to go eat nearby. The room was clean, the sheets crisp and the bathiroom in excellent conditions. The staff at the fron tdesk were very nice and helpful.I did not have to pay for parking, we just... More

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RadissonToronto, General Manager at Radisson Hotel Toronto East, responded to this review
29 April 2013

Dear Guest, Thank you very much for your kind review. We are delighted that we were able to meet your expectations. We look forward to welcoming you on your next visit to our hotel. Sincerely Benni Devasia More

Mississauga, Ontario
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
29 helpful votes 29 helpful votes
“Okay to stay but you pay to park there”
3 of 5 stars Reviewed 15 March 2013

We stayed at the Radisson on march 8 and 9, 2013. The hotel was nice enough however when I booked the room online I thought I was booking with the hotel direct. Instead it was an organization called Roomstays. Don't book with them! They said it was going to cost $211.00 which included all taxes and service charges. It did... More

Was this review helpful? Yes 1
RadissonToronto, General Manager at Radisson Hotel Toronto East, responded to this review
18 March 2013

Dear Guest, Thank you very much for your review and also for bringing your online experience of booking a hotel room through Roomstays.com.We sincerely regret the experience you have had. I have also sent you an email to this effect and hope to hear from you soon. Sincerely Benni Devasia More

Montreal, Canada
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Good rooms, excellent service.”
4 of 5 stars Reviewed 14 March 2013

I have stayed at this hotel on a regular basis for the past few years. Rooms are always clean and I always get excellent service. Some decor could use updating, but the rooms and bathrooms are always very clean. Internet is included in the room rate and works well. I have had no issues with any of the amenities or... More

Was this review helpful? Yes
RadissonToronto, General Manager at Radisson Hotel Toronto East, responded to this review
18 March 2013

Dear guest, Thank you very much for your kind review.We are delighted that we are able to meet your expectations on a regular basis .We also wanted to reassure you that we have heard your comments about the Food and Beverage offerings.We have just hired a new Executive Chef and are working on changing our offerings at the Restaurant and... More

Ottawa, Canada
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Average Hotel, Convenient to Highways”
3 of 5 stars Reviewed 14 March 2013

I stayed two nights at this Radisson. It was nice but the service was poor. There was an extra charge for parking each night which was not mentioned to me at booking or on any site I viewed.As I questioned the charge, the staff member was dismissive and a bit churly. It was not unreasonable in cost,but just surprising.The other... More

Was this review helpful? Yes
See 3 more reviews by MollyToast for Toronto
RadissonToronto, General Manager at Radisson Hotel Toronto East, responded to this review
18 March 2013

Dear Guest, Thank you very much for your detailed review.We sincerely regret the experience you had and assure you that the same are not reflective of our usual standards.I have discussed the same in detail with all our concerned department headds and proper corrective measures have been initiated. We do hope that you will give us another chance to be... More

Pittsburgh
Top Contributor
62 reviews 62 reviews
7 hotel reviews
Reviews in 29 cities Reviews in 29 cities
40 helpful votes 40 helpful votes
“A couple hidden surprises. Good and very bad. The BAD was...”
4 of 5 stars Reviewed 3 March 2013 via mobile

There was indeed a service issue. The shower handle was wonky and although I was able to get it to work, I told them about it when i left early in the morning and asked to be changed to a different room. They said it would be fixed by the time I got back. I got back late and it... More

Was this review helpful? Yes 2
See 5 more reviews by KarlMessner for Toronto
RadissonToronto, General Manager at Radisson Hotel Toronto East, responded to this review
5 March 2013

Dear Guest, Thank you very much for your detailed review. We are sorry we were not able to provide you with the quality of service you expected from us on your recent trip. This is not typical of our hotel and services, and we are always looking for ways to improve our guest experience. Your satisfaction is very important to... More

 
 
Radisson Hotel Toronto East
Radisson Hotel Toronto East
3.5 of 5 stars 186 reviews
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Hotel Summarization (Beta)

What travellers say

  • “Great price” (4)
  • “Sleep number bed” (4)
  • “Very nice” (4)

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Additional Information about Radisson Hotel Toronto East

Address: 55 Hallcrown Place, Toronto, Ontario M2J 4R1, Canada
Region: Canada > Ontario > Toronto
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #80 of 138 hotels in Toronto
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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Also Known As:
Radisson Toronto
Radisson North York
Radisson Hotel Toronto East Ontario

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Radisson Hotel Toronto East
55 Hallcrown Place
Toronto, Ontario M2J 4R1
Canada
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