The suite was reasonably priced and quite large for one person. Two tvs!! It was just an overnight stay to catch an early flight. Check-in was easy. The suite was clean. The shuttle was on time. Everything worked out well.

I stayed here for 3 nights. My employer sent me for training and completed the required paperwork to pay for the room and it was sent by fax. I contacted the hotel to make sure they received the documentatin and they said they had. When I arrived they said they didn't have the documentation but thankfully I brought it with... More

We were fortunate to pick up a great rate on groupon for the Quality Suites Toronto Airport. Parked and fly out check in was quick and easy and the front desk staff was great. Connecting shuttle was good on the way there and slow on the way back. The room we were provided on the 8th floor was a king... More

Rooms/suites are large. Some are updated and the others we have stayed in not too bad for the price. Have stayed 3 times in the last year. This time however, we came by car. They charged $15 a night for our parking and THERE IS NO PARKING available.Returning form a conference at 10:45 pm and finding no parking, first the... More

The staff were rude, the food was awful. We had to change rooms at 1030 pm with 3 small children because the sheets were dirty and there was someone else's underwear in the bed. In our "new" room there were only 2 working lights the rest, including the washroom, were either missing bulbs or just didn't work! There wasn't sufficient... More

Have stayed at this hotel three times in the past year. Most recently May 12 for the night prior to flying out for vacation and again on return May 21. Yes there are fancier and more expensive hotels in the airport area, however value for your money and customer service I challenge you to discover better. Park and stay package... More

Very clean, very big room, people were so kind with us...shuttle works well and it is near from a bus stop (you can take the number 58 a or b for going in downtown) and near the airport!!It was fantastic there ! Thank you!!

Extremely disappointed with this hotel. Advertised rates DO NOT include parking charges of $15/day, High-speed internet $8/day (free wi-fi is 256 kbps and terribly slow), carpets look really dirty. I could have easily booked at a Marriott Extended Stay Suites for the price. Not good marketing guys, it is far better to advertise honestly and impress guests with your 'Quality'... More

My stay at the hotel went smoothly. The suite felt comfortable and not cramped. The staff at the front desk and the housekeeping staff were friendly. The only thing I'd give a low rating would be the elevators because two of the three were out of order during my stay. (I was also startled when a fire alarm was activated... More