I stayed here at the beginning of May for a one night stay that included tickets to wonderland. We arrived at the hotel and had very quick service by the front desk. The staff here were very nice and helpful. My friend and I got lost thinking we were on floor one but we were on 11 so a staff... More

Some good and some not so good. Good: Room size and comfort of beds excellent. Not so good. Strange smell noticed as one entered the room. Coming from the bathroom. At first it wasn't too bad but seemed to worsen each day. Notified the front desk on the 2nd or 3rd day and on the 3rd day received a message... More

The hotel was very neat and clean inside and out. It is also very conveniently located near the zoo and main highways. We purchased the zoo combo which effectively made the price of the room around $100 if you subtract the gate price at the zoo. The check in was smooth, there was plenty of parking, and the amenities were... More

Overall this hotel is pretty good. Restraunt prices are crazy high so we did not eat there. Hotel was very clean - older but remodeled it seemed. Was a little disappointed with the lack of luggage trolleys to help with check in and out. Normally there wasn't any available or any even in sight. Took me 4 trips of hauling... More

Just off the highway and central to tones of restaurants and shopping. Husband and children stayed for one night before we headed into downtown Toronto. We bought the Zoo and room pass - gave us 4 general admissions for the Zoo, free parking all for $200. The pool was busy but awesome (watch for the salt water!). It was the... More

I paid for what is called the Premier King suite. The bed was not good and had a low spot in the middle that made us think we were sleeping in a tent, on a hill. The hallway smelled strongly of smoke and there were late night revellers shouting at the top of their lungs at 2:00am. I needed a... More

We stayed in April just for 1 night. We arrived around 7pm and were greeted by many staff. We were checked in quickly and presented with infused water and cookies. Walking to the elevators showed the pool area and dinning. Upon putting our things in the room we went to have dinner at the Japanese resturant on the 14th floor.... More

Nicely appointed hotel at Kennedy and 401 so easy to reach via highway; about 25 minutes in good traffic from Toronto Pearson airport. Large salt water pool with slide with many features catering to children and families. Appeared to be some community events for children taking place in pool which made it crowded for short periods. Pool is surrounded by... More

Check in was flawless, room were clean and well decorated. Did have an issue with some thoughtless morons on our floor smoking dope which filled the hallway on the 5th floor . A call the front desk made staff came up right away but were unable to identify the room that the smell was coming from. We were offered new... More