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All 168 Montreal hotels »

Quality Hotel Downtown

2.0 of 5
3440 avenue du Parc, Montreal, Quebec H2X 2H5, Canada
Hotel amenities
Ranked #79 of 168 hotels in Montreal
3.5 of 5 stars 103 Reviews
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103 reviews from our community

    Trip type
Traveller rating
    14
    49
    17
    14
    9
Date Rating
Mary M
Calgary, Canada
Reviewer
4 reviews
3 of 5 stars Reviewed 5 February 2012

I stayed here for two nights last week and was pleased with my stay. I felt the staff genuinely cared about the quality of my stay (I was already sold by the fact that the management clearly reads the TripAdvisor reviews, that was a factor that convinced me to come, so well done). There is a Tim Hortons attached to... More

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Elisabeth Avognon, Front Office Manager at Quality Hotel Downtown, responded to this review
10 February 2012

The Quality Hotel Downtown Montreal would like to express our gratitude to you for taking the time to leave such a complimentary review. We are pleased to know that our location suited you and that you were well attended by our staff. We make every effort to ensure our guests' experiences are superb. We sincerely hope that you will choose... More

cyberbenali
Montreal, Canada
1 review
3 of 5 stars Reviewed 25 November 2011

We reserved here because everywhere else was booked for one of the nights. Overall, the hotel needs an overhaul. The lobby is currently undergoing renovations so the desk area is small and crowded. In the room, it was VERY clean and, despite the creaky bed, the mattress was comfortable and generally slept well. The location is great: right downtown, 5... More

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CN329GM, Front Office Manager at Quality Hotel Downtown, responded to this review
28 November 2011

Thank you for your candid feedback regarding the Quality hotel. We regret that you experienced inconsistencies during your stay but are proud that you thought highly of our staff and the cleanliness of our rooms. We aim to provide the highest level of satisfaction to all our customers and your feedback is key for us in recognizing areas for improvement.... More

Canadiansue
Shawinigan, Canada
Reviewer
3 reviews
3 helpful votes
4 of 5 stars Reviewed 18 November 2011

We needed a plce to stay overnight in Mtl, as we had an early morning medical appointment, and didn't want to face the morning traffic. We had enough Choice Priviledge Points for a free night, so we chose this hotel for the price, and location, as well as the reputation of the chain. The front desk staff was very helpful.... More

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CN329GM, Front Office Manager at Quality Hotel Downtown, responded to this review
25 November 2011

Thank you for taking the time to leave a review of the Quality Hotel. We are pleased to know that our location suited you and that you were well attended by our staff. We hope for the opportunity to welcome you back. More

Pheephox
London, United Kingdom
Senior Contributor
39 reviews
6 helpful votes
2 of 5 stars Reviewed 27 October 2011

although staff very helpful the lobby is being renovated and a shambles, the bathrooms needs work, and didn't seem completely clean although the room was pretty much. Light in bathroom that horrid kind of strip light which flickered and died and at time of writing I have still been waiting 15 mins for someone to come up. Meanwhile no use... More

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CN329GM, Front Office Manager at Quality Hotel Downtown, responded to this review
25 November 2011

Thank you for taking the time to comment on the Quality Hotel. We are pleased to hear that the service at the front desk was very helpful. We do respect your opinion and are distressed that the cleanliness of your room was not to your satisfaction. We set very high standards for our housekeeping department and are consistently performing quality... More

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moonshine11
Toronto, Canada
2 reviews
1 helpful vote
3 of 5 stars Reviewed 5 September 2011

The location of the hotel is closed to Chinatown and perfect for travelers but the parking was very expensive and there is no fridge and microwave. There is only one person was working at the time. Because of the system is very busy, I have to wait more than 30 minutes even though I made a reservation already. The room's... More

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CN329GM, Front Office Manager at Quality Hotel Downtown, responded to this review
7 September 2011

Thank you for your candid review of the Quality hotel. It is always a great disappointment to hear of a guest that was not satisfied with their stay. We certainly apologize that check in time took some time. May I offer you my sincere apologies on this occasion. I do hope that you will provide us with an opportunity to... More

emabo
Novate Milanese, Italy
Senior Reviewer
7 reviews
4 of 5 stars Reviewed 4 September 2011

We spent there a couple of nights. The hotel is pretty good: the room was huge for 2 people, it was clean, pity it was not possible having breakfast, as they were refurbishing the restaurant. Anyway, there are small beautiful cafes right next to the hotel. The position is perfect: 5 minutes walk and you're right in downtown, same distance... More

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CN329GM, Front Office Manager at Quality Hotel Downtown, responded to this review
7 September 2011

Thank you for your review of the Quality hotel. We are pleased that you enjoyed our hotel services, as well as, our unbeatable location. We hope to have you back on your next trip to Montreal. More

dgmsd
Dublin, Ireland
Senior Reviewer
6 reviews
1 of 5 stars Reviewed 1 September 2011

we arrived tired after our flight to join a q to check in. there were 4 staff there .one was doing check in three were doing something else. A manager arrived and said why are are guests being left standing there and then she went to her office. Thirty minutes later we were checked into our very basic room.The service... More

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CN329GM, Front Office Manager at Quality Hotel Downtown, responded to this review
2 September 2011

Exceptional service is what we strive for and it is always my priority to ensure guests’ needs are met and satisfied. It saddens me that you did not receive the caliber of service we are known for. I do hope that you will provide us with an opportunity to meet your expectations in the future and reinstate your confidence with... More

SAJAToronto_Canada
Toronto, Canada
Contributor
16 reviews
5 helpful votes
4 of 5 stars Reviewed 30 August 2011

Good basic hotel close to residences and student ghetto. Solid choice for parents delivering a student to university. If you are looking for a romantic stay in Montreal go to one of the many boutique hotels in the old city. More

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CN329GM, Front Office Manager at Quality Hotel Downtown, responded to this review
2 September 2011

Thank you for taking the time to review the Quality Hotel. We are pleased we were able to have you as our guest during your trip to see McGill University. We hope to serve as your home away from home. More

major1018
Burlington, Vermont
Senior Reviewer
9 reviews
3 helpful votes
5 of 5 stars Reviewed 22 August 2011

My friends and I stayed here for 1 night when we attended the Just For Laughs Festival in Montreal. This hotel was literally just a few blocks from the festival and close to bars, clubs, restaurants, etc. It was very clean and it was definitely great for a one night stay. The only problem we had was that there was... More

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CN329GM, Front Office Manager at Quality Hotel Downtown, responded to this review
2 September 2011

The Quality Hotel is pleased to know that you enjoyed your stay. Thank you for taking the time to leave a review. Unfortunately at this location we cannot guarantee parking in our underground parking lot. However the front desk staff will advise our guests of other parking locations surrounding the hotel. We look forward to you see you again. More

PurpleObsession
Canada
Reviewer
5 reviews
6 helpful votes
1 of 5 stars Reviewed 15 August 2011

My boyfriend and I along with our little dog stayed here for a night on a road trip to Niagara Falls and we will not be back. We actually planned on staying here a second night on our way back but cancelled and detoured to Ottawa instead. In fact we tried to find another hotel the evening we arrived but... More

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CN329GM, Front Office Manager at Quality Hotel Downtown, responded to this review
2 September 2011

Thank you for your review. We wish to apologize about the parking situation. Our parking is not guaranteed and is on a first come first serve basis. We do have a 15 minutes drop-off in front of our hotel to accommodate guests while checking in. Please accept our apologies in regards to your pet. We are a pet friendly hotel... More

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Quality Hotel Downtown Also Known As

  • Quality Inn Montreal
  • Quality Hotel Montreal
Address: 3440 avenue du Parc, Montreal, Quebec H2X 2H5, Canada

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Quality Hotel Downtown
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