the pictures don’t tell the real story, mold in the bathrooms , never had clean towels or any at all , staff rude and did not care at all made a complaint and was told the manager would call and didn’t for the money I paid to stay here 220. 00 USD I was not completely happy, internet access was... more

Hotel Auberge is located just next to the Botanical Garden and Olympic Stadium. Great photoshots can be had at this location. It is also near the Metro Station Vial that is about 10 mins walk. With free parking provided, one can hop onto the trains to the city without having to contend with parking problems there. Nearby the hotel is... more

I was at this hotel for 2 nights at Easter time to visit family and relatives in Montreal area. I was there with my 2 teenagers (12 and 14 years old) and my wife. It wasn’t my first visit at this hotel; I have been there few years ago, when Montreal had a pro baseball team (± 4 years ago),... more

Upon waking the first morning I found bite marks all over my chest arms and legs and have since found that they are bed bugs. What a nightmare! more

The staff were all nice and pretty friendly with good English. I was staying for 3 nights on business and I tagged on 2 extra nights for leisure at the end. I wanted to have the charges go to my business credit card for the first three nights and to pay separately for the second two. I told this to... more

I booked a 4 week stay at Auberge Universel to be close to work. After one night in the musty, outdated, uncomfortable room I had to upgrade. A short list of the problems include stains on the mattress, mold on the grout, junk tv, and horrible wifi connection. I must say, in comparison, the "Deluxe" room (which isn't so deluxe)... more

we stayed at the auberge universel for 10 days as our son was taking part in the swimming olympic trials at the nearby olympic stadium. We had a room on the 4th floor which was spacious and clean. There are no complaints about this hotel. There were no problems with the elevator and lots of stairs so getting up and... more

The front desk service was great, but we couldn't sleep! Because the cleaning service was extremely noisy early in the morning. I don't recommend it if you want to sleep. Do not park in the underground parking because the concrete structure is crumbling, and my vehicle was cover in tinny rocks the following morning. WARNING: the quote we were given... more

I had never visited Montreal before and because of my horrible experience at the Auberge Universal Hotel, I will NEVER visit CANADA AGAIN !!!! From the outside it looks like a whore-house/motel..... Rooms: -POOR QUAILITY. THE WEBSITE IS MISLEADING!. My room resembled the projects in New York City. -Very dark, and creepy (peopled looked into our room through the windows,... more