I was there May thorugh November: Way overpriced based on service and apartments. Cheap furniture that was half broken when we got there. Appliances half worked: fridge leaked dishwasher leaked oven short circuited a/c went out for days in the middle of summer heat went out for days in the winter Looks good in pictures; I would have left but... More

This hotel is running an overbooking scam. I booked for two nights online at ratestogo.com and prepaid in advance. When I arrived at the hotel they did not have a room for me. I spent a very stressful time trying to find another hotel in Montreal. I finally found a room at the Embassy Suites (part of the Hilton chain).... More

Staying at the Saint Jacques was a perfect way spend the week in Montreal. I went with 10 of my friends and having suites with many beds was huge plus for us. For the price that we paid we would have gotten a much worse hotel elsewhere. Having a suite-style hotel was wonderful. The rooms are exquisitely decorated and there... More

We arrived at VIP Saint-Jacques on 9/12/2008,and were provided a three bedroom suite. The facility was large, clean and very modern. We were traveling with another couple. We had the master suite and it was fine; however, our friends had one of the other bedrooms and their bathroom had several problems. The light over the mirror was burned out, it... More

We stayed for 2 weeks in July. The location in Old Montreal is excellent. Our general impression upon seeing the 2 bedroom apartment was good - well decorated and spacious. Beyond the superficial appearance though everything was shoddy. They provide the cheapest towels and sheets. The pillows wouldn't even be acceptable in a veteren's hospital. No toilet paper holders. The... More

We booked our 3 rooms in January through LateRooms.com and had the hotel manager email us directly with confirmation. However when we showed up at the hotel in June he said that he no longer works with that website and has canceled all the reservations without telling anyone. LateRooms.com had no knowledge of the change and we were left high... More

I booked a three night stay at the St. Jacques six weeks before my arrival on Orbitz. I paid in full and got a low-price guarantee and late check-in. My family and I drove from Michigan to Montreal and arrived at the hotel at 10 pm. We were told that there were no rooms available despite the fact that I... More

We stayed on this suite for 2 days. They have a modern decor but lack of essential details such as no toilet paper handlers in the washrooms, no towel handlers in the shower rooms, a broken cupboard door handler & dirty floor. We stayed there at off peak season so we could get a hotel indoor parking, we drove into... More

liked the hotel it was a magnificent journey people of the hotel are pleasant(kind) and quite see to it that you are indeed. The apartment was a magnificent state for which to ask furthermore really I recommend has all this hotel under shall return to it it is on