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All 98 Quebec City hotels

Fairmont Le Chateau Frontenac

4.0 of 5
1 Rue des Carrieres, Quebec City, Quebec G1R 4P5, Canada
Hotel amenities
Fairmont Le Chateau Frontenac
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Ranked #15 of 98 hotels in Quebec City
Most recent review
4 of 5 stars Reviewed 15 June 2013
Exceededbeef Piscataway, New Jersey
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1,487 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Piscataway, New Jersey
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 15 June 2013 NEW

The hotel itself is just gorgeous and it really is the iconic image of the entire city. The location cannot be beat as the hotel is located on a cliff in the heart of the old town overlooking the St. Lawrence River. Our room itself was nice and the bed was very comfortable. The TV could have used a few... More

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Raleigh
Top Contributor
51 reviews 51 reviews
22 hotel reviews
Reviews in 27 cities Reviews in 27 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 14 June 2013 NEW

We are staying here for 4 nights and while our room is lovely, the bathrooms are minuscule. There is not a place to hang wet towels. Our room overlooks the courtyard and we have been watching the workmen laying new copper sheathing across the garden. After a morning of touring, walking and a leisurely lunch at St. Patrick's we came... More

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Seattle, Washington
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 14 June 2013 NEW

This is a Fairmont property so we expected a certain standard. Most of those standards were met, but on the whole, it did not feel like a first-class experience. This was our first visit to Quebec City. I am glad we stayed here, but when we return in the future, we will choose somewhere else. For "first-timers," it is a... More

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Philadelphia, Pennsylvania
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 13 June 2013 NEW

When in Quebec the first thing that comes to mind is the Fairmont Le Chateau Frontenac. It's an Icon of the city. It is a gorgeous hotel that oozes old world charm in the lobby and all public areas. Once you get over that it's just another expensive hotel whose rooms are old, bathrooms small, and service superficial. For example:... More

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 12 June 2013 NEW via mobile

Just back from 2 nights at this amazing, lovely histotic hotel. While in the midst of renovations, they still delivered amazing service, great food and a wonderful nights sleep. Will return as soon as possible.

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liverpool
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 10 June 2013

Thought we were staying at a premier hotel, but all we found was third rate decadence. Firstly had to queue for the best part of ten minutes to check in -a bit like a supermarket queue. I told the desk clerk we had been told that there were renovations going on at the hotel by our travel agent. No problem... More

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Brazil
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
Reviews in 25 cities Reviews in 25 cities
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 9 June 2013

My reservation was made for a river view room with 2 beds. When we entered the room, the curtains were shut down avoiding to see the view.  I ran to open them and, surprise, the river view was  a scaffolding view. The hotel is under renovation! I returned to the front desk complaining and after 15 min I was offered... More

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Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review
14 June 2013

Dear MamaT33, Thank you for taking the time to share your comments with us on TripAdvisor. I was very disappointed to hear about your recent experience at our hotel and immediately shared your feedback with our operations team in order to facilitate follow-up. Clearly your experience has fallen short of your expectations. While this is not the typical service experience,... More

Godalming
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 7 June 2013

We decided to stay here as we were boarding a ship the next day and this hotel overlooks the harbour. Loads of charm, staff excellent and our room was huge ( two king beds ) !. Mind you a golf buggy would have been good as it was a fair walk from the lifts.

Was this review helpful? Yes 1
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review
12 June 2013

Dear JulianGodalming, Thank you for staying with us prior to boarding your cruise. We are pleased you enjoyed your experience and hope the rest of your trip was enjoyable. Sincerely, Genevieve Parent PR Director More

Columbia, South Carolina
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 June 2013

When your hotel is the iconic photo of a city, you know you are staying in a good place. Central to everything in Quebec City. Tour buses stopped right outside the hotel door. Could walk to restaurants and sites. Good place to walk for exercise.

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See 3 more reviews by MarionPaw for Quebec City
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review
12 June 2013

Dear MarionPaw, Thank you for your great feedback! We are pleased that you enjoyed your stay and the central location of the hotel. We hope you visit us again. Sincerely, Genevieve Parent PR Director More

Ottawa, Canada
1 review
5 of 5 stars Reviewed 6 June 2013

My husband and I were married through the elopement package offered by the Chateau Frontenac in May 2013. The hotel staff and event coordinator were outstanding - they took every measure to ensure our wedding and honeymoon were perfect. From the bellmen to the reception staff, housekeeping and restaurant staff, all were courteous, friendly and went over and above to... More

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Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review
12 June 2013

Dear summer-dreams14, First of all, congratulations on your recent wedding! We are so honored that you chose to celebrate this special moment with us! Thank you for your great feedback which I will share with our entire team. We are delighted we were able to make this special day such a memorable one for you and we look forward to... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Very nice(14)
  • Lawrence river(11)
  • Old world(11)
  • Gold Floor(10)
  • Room service(10)
  • Beautiful hotel(6)
  • Breakfast buffet(6)
  • Lower town(4)
  • Staff were friendly(3)
  • Great location(3)

Additional Information about Fairmont Le Chateau Frontenac

Address: 1 Rue des Carrieres, Quebec City, Quebec G1R 4P5, Canada
Region: Canada > Quebec > Quebec City
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotels in Quebec City
#4 Romantic Hotels in Quebec City
#7 Business Hotels in Quebec City
#10 Family Hotels in Quebec City
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Standing high on a bluff overlooking the mighty St. Lawrence River, Fairmont Le Château Frontenac is not merely a hotel located in the heart of Old Québec - it is the heart of it. At Fairmont Le Château Frontenac, guests are guaranteed a memorable and inspiring stay in one of the most beautiful cities in the world with easy walking access to all of the wonderful sites and experiences that Old Québec has to offer. ... more   less 
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Also Known As:
Fairmont Le Chateau Frontenac Hotel
Fairmont Le Chateau Frontenac Hotel Quebec City
Chateau Frontenac
Fairmont Hotel Quebec City
Fairmont Quebec City
Chateau Frontenac Quebec City
Quebec City Fairmont
Fairmont Le Chateau Frontenac Quebec/Quebec City

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Fairmont Le Chateau Frontenac
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