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Comfort Inn Quebec Airport

2.0 of 5
7320 Boulevard Wilfrid-Hamel, Quebec City, Quebec G2G 1C1, Canada
Hotel amenities
Comfort Inn Quebec Airport
Ranked #83 of 97 hotels in Quebec City
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30 reviews from our community

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Traveller rating
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Date Rating
New Brunswick, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 27 January 2013

Very !! good value and service. We left our vehicle at the hotel for 2 weeks while we were away and we were reimbursed for the 2 taxi trips to and from the airport. The hotel manager even made us a fresh pot of coffee while we were waiting for our car to warm up when we came to pick... More

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CN339MG, Manager at Comfort Inn Quebec Airport, responded to this review
15 February 2013

Dear guest, Amazing review, thank you so much for such lovely feedback! We always look to celebrate our guests’ special occasions and we are delighted that everything worked out so well on your visit. Hope you both have a chance to visit again. Our package is open all year long. Have a day. More

Calgary, Canada
Top Contributor
90 reviews 90 reviews
88 hotel reviews
Reviews in 69 cities Reviews in 69 cities
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed 16 November 2012

This hotel is OK but not new, typical room, design and parking you will find in all other Comfort Inns. The beds and pillows were way too soft. Very very basic breakfast (muffin juice toast) - no hard eggs or yogurts No free computer or printer in the lobby (unless you pay 5$ for 5 minutes of internet or so).... More

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CN339MG, Manager at Comfort Inn Quebec Airport, responded to this review
6 December 2012

First I would like to thank you for using TripAdvisor. It is guest feedback that encourages us to improve in areas that did not meet and exceed expectations. As a management team, we take all comments seriously and share them with our staff, so we may resolve any and all issues. Both positive and negative feedback that you have provided... More

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Val-des-Monts, Quebec, Canada
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 25 August 2012

The price we paid was very reasonable for an expensive destination like Quebec City. Good location near the airport, but if you want ambience and old Quebec expect to pay twice as much to stay downtown. A ten minute walk takes you to an express bus (283) that leaves fairly early in the morning and will take you right downtown... More

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See 4 more reviews by Canbritirl for Quebec City
CN339MG, General Manager at Comfort Inn Quebec Airport, responded to this review
6 September 2012

Good day, First thanks for letting us know about your last with us. We apologize for any inconveniences caused by smoke smell in the hallways. We admit, your room assignment was located close to the smoking section. We are currently assessing solutions to help minimize the odour you mentioned, related to smoking. 96% of the hotel is smoke free. We... More

Italia
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 29 July 2012

This hotel is in the middle of nowhere but you have to pay for Internet .... We were assigned a smokers rooms even if we did not required it and there was no mean to change it because (they said) the hotel was fully booked. I spent the whole night with my eyes criyng and with a kleenex on my... More

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CN339MG, General Manager at Comfort Inn Quebec Airport, responded to this review
6 December 2012

Good day, It is not our standard to place non-smokers into smoking rooms and we work hard to assign non-smoking rooms. Unfortunately we had limited options and we truly regret we were unable to accommodate your request for non-smoking accommodation. We apologize that you were placed in a smoking room. More

Toronto, Ontario, Canada
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 13 July 2012

Picked this hotel up because it provided easy access to the highway we took out of town. An older Comfort Inn with a small lobby where breakfast is served. Good service and the room was very clean. Have been in larger Comfort Inn hotels when on business in other parts of Ontario. Breakfast was a little underwhelming compared to the... More

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CN339MG, Manager at Comfort Inn Quebec Airport, responded to this review
17 July 2012

Thank you very much for the review. Of course, we take every comment very seriously and we are glad to hear about your impressions. We hope to have the chance to welcome you again! Veronique B.Therriault - Assitant General Manaher More

Vancouver, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 9 October 2011

Unfortunately we didn't look at the ratings of this hotel before booking. We arrived from Toronto to stay for 3 nights whilst on a round-the-world trip. There was no welcome or smile from the front desk when we arrived. This hotel was not cheap. It needed some TLC. There was no lift to take our great deal of heavy luggage... More

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CN339MG, Manager at Comfort Inn Quebec Airport, responded to this review
12 October 2011

We are glad you take some of your precious time to let us know about your impression of your stay. However, we are trully sorry to learn it did not meet your expectations. At Comfort Inn Airport-Ste-Foy, we take our guest's satisfaction as a priority and we make customer service a device. We want to present you our most sincere... More

Port-Daniel, Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 21 August 2011

Great location and great comfort (as the name states). We were here for one night (middle of a long trip), and both slept very comfortably. The only downside was when we went for our breakfast. Every other choice hotel that I have visited that offers a free breakfast - it is a help yourself continental breakfast. This hotel has a... More

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See 2 more reviews by PepsiCola5 for Quebec City
CN339MG, Manager at Comfort Inn Quebec Airport, responded to this review
30 August 2011

We apologize for your experience at your breakfast time; we will make sure it won't happen again. We are happy to see you liked your stay with us and we hope we will have the opportunity to see you again! Veronique B.Therriaut - AGM More

Ottawa
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 19 August 2011

The Comfort Inn on Wilfred-Hamel in Ste. Foy (there is another Comfort Inn in Ste. Foy) is old, smelly, dirty and needs repairs. When we stayed there the lobby computer was broken, the ice machine was broken, the room smelled of disinfectant, the shower curtain was malodorous, the rugs everywhere were worn and dirty, the door jambs were dirty etc.... More

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See 3 more reviews by Droynick for Quebec City
CN339MG, Manager at Comfort Inn Quebec Airport, responded to this review
31 August 2011

We are sorry to learn your stay with us was not what you expected. It is really important for us to do everything possible to make our guest's stay comfortable; this is the reason why we have a frontdesk clerk 24/7. Also, we do have a breakfast area close to the lobby but you can go back to your room... More

Gatineau, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 9 August 2011

Stayed at this hotel for 2 nights, Aug 5 & 6, 2011. I would recommend this hotel to a friend, it was a good experience and staff was friendly. My room was on the second floor right next to the stairs, and was a bit noisy in the morning with the comings and goings. The room was clean and spacious... More

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CN339MG, Manager at Comfort Inn Quebec Airport, responded to this review
30 August 2011

We wish to thank you for your review. It is always a pleasure to find our guests satisfied by our services. We hope to great you soon again! Veronique B. Therriault -AGM More

Ottawa
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 24 April 2011

We have stayed at a number of Comfort Inns throughout the province of Quebec over the years, so we knew what to expect. The trademark of Comfort Inns is a value-priced hotel with complimentary continental breakfast but not a lot of frills (some reviewers seem to be expecting a bit more - but when you compare the price to staying... More

Was this review helpful? Yes
CN339MG, Manager at Comfort Inn Quebec Airport, responded to this review
28 April 2011

Thank you very much for your review! We are glad you enjoyed your stay with us. We hope to have the chance to greet you again soon! Veronique B Therriault - AGM More

 
 
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Additional Information about Comfort Inn Quebec Airport

Also Known As:
Comfort Inn Airport Hotel
Comfort Inn Airport Hotel Quebec City
Comfort Inn Sainte Foy
Sainte Foy Comfort Inn
Comfort Inn Quebec Airport Quebec City
Address: 7320 Boulevard Wilfrid-Hamel, Quebec City, Quebec G2G 1C1, Canada
Region: Canada > Quebec > Quebec City
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #83 of 97 hotels in Quebec City
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Located off the highway 40 – 10 minutes away from Jean-Lesage Intl Airport (YQB) - you will find that the Comfort Inn Airport Ste-Foy is perfectly well situated near all major businesses and attractions. Amongst the many attractions - you will find nearby: Village vacances Val Cartier – Old Quebec – Plaines of Abrahams - Aquarium – IMAX. At the Comfort Inn Airport Ste-Foy a guest can expect a free continental breakfast, free wireless internet, free local calls and free parking. Airport transportation is available at a fee. All bedrooms are equipped with 32in LCD TV, hair dryer, coffee maker and iron & board. Rooms on the 1st floor have a patio door with direct access to the parking. Second floor rooms have a window that open. There is no elevator.The hotel is pet friendly. There is no elevator ... more   less 
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Comfort Inn Quebec Airport
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