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All 91 Quebec City hotels »

Hotel Chateau Laurier

3.5 of 5
1220, Place Georges V Ouest, Quebec City, Quebec G1R 5B8, Canada
Amenities
Ranked #48 of 91 hotels in Quebec City
3.5 of 5 stars 283 Reviews
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283 reviews from our community

What travellers say about this hotel
  • Hot tub(6)
  • Old town(5)
  • Very nice(4)
  • King bed(3)
Traveller rating
    96
    104
    48
    19
    16
Only show reviews for Family (50) | Couples (94) | Business (46)
Date Rating
SoujournSeeker
Portsmouth, New Hampshire
1 review
1 of 5 stars Reviewed 17 November 2011

Chateau Laurier is very strict about the no-show policy. We were dinged $195, no negotiation. Our oversight for not cancelling in time, yet our daughter was booked (and did show) in a separate room for 4 nights. That didn't factor... very disappointing. More

Was this review helpful? Yes
Johanne Caron, Director of Sales at Hotel Chateau Laurier, responded to this review
28 November 2011

Bonjour, thank you very much for taking the time to comment on our hotel. We value our guest's comments and appreciate finding their point of view. We are sorry that you find our policies to severe. We hope your daughter had a great time in town. Johanne Caron, director of sales and marketing. More

BrianMacDonald
Sussex, Canada
1 review
4 helpful votes
1 of 5 stars Reviewed 15 November 2011
4
people found this review helpful

We had reservations at the Chateau Laurier for saturday November 12, we were a group of dairy farmers and industry travelling from the Royal Winter Fair in Toronto on our way home to New Brunswick. Our rooms were all pre arranged and paid for well in advance and one of the highlights was to stay at the Chateau laurier on... More

Was this review helpful? Yes
Johanne Caron, Director of Sales at Hotel Chateau Laurier, responded to this review
17 November 2011

Bonjour, we are truly sorry that you could not experience the Hotel Chateau Laurier hospitality during you overnight stay in Quebec City. On rare occasions and for unforeseen reason we must move clients to another property. We do not take this situation lightly and always do our utmost to fulfill our commitment and provide all of our clients with a... More

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k0ke
Western Australia
Contributor
19 reviews
19 helpful votes
5 of 5 stars Reviewed 14 November 2011
2
people found this review helpful

This is a really lovely hotel surrounded by great restaurants, a moment's walk to the Parliament buildings and just a little further to the old city. We had a standard room with king bed room which was very spacious with tasteful furniture, air conditioning and a large bathroom. No bar fridge however. The room was very quiet, even though we... More

Was this review helpful? Yes
Johanne Caron, Director of Sales at Hotel Chateau Laurier, responded to this review
15 November 2011

Bonjour, on behalf of the General Manager and the entire team of the Hôtel Château Laurier Québec, we would like to thank you for your wonderful review. Your comments are a source of motivation for us. Johanne Caron, director of sales and marketing More

TerryinAylmer
Gatineau, Quebec
Senior Reviewer
10 reviews
4 helpful votes
4 of 5 stars Reviewed 11 November 2011
1
person found this review helpful

Stayed overnight in summer of 2010, No reservation was no problem that night. Opted for the upgraded room for a small supplement, and it was well worth the extra. Spacious and modern room, very stylish. Located in walking distance to Old Quebec and a ton of great restaurants. More

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Gabe639
Tenafly, New Jersey
Contributor
11 reviews
6 helpful votes
4 of 5 stars Reviewed 31 October 2011
3
people found this review helpful

It is quite clean enough! There are a few floors, but it is still very clean. The shower uses shampoo dispensers, and it repuires lotions. The hotel has king bed rooms and Double bed rooms. It is good, so you might want to go! More

Was this review helpful? Yes
Johanne Caron, Director of Sales at Hotel Chateau Laurier, responded to this review
1 November 2011

Bonjour , thank you for taking the time to give us some feedback on your stay. We are certain your fellow travellers will appreciate it. The houskeeping team will be pleased to receive your ‘’stamp of approval’’. We look forward to welcome you again soon. Johanne Caron, director of sales and marketing. More

innaMontreal
Montreal
Senior Contributor
33 reviews
96 helpful votes
5 of 5 stars Reviewed 29 October 2011

Stayed for the long Thanksgiving weekend in early October, in des Plaines section - newest, with modern rooms. Ours was a superior room with two queen beds. It was really nice; big, clean, with contemporary wooden furniture, very comfy beds, fine linens, many lights, large window (that opens) and good amenities - an in-room safe, mini-fridge, courtesy tray, free Wi-Fi... More

Was this review helpful? Yes
Johanne Caron, Director of Sales at Hotel Chateau Laurier, responded to this review
1 November 2011

Bonjour, we would like to thank you for review of the Hôtel Château Laurier Québec. We are always pleased when people share their experiences and opinions on our hotel. We hope you will visit us again. Johanne Caron, director of sales and marketing. More

truenic
Vancouver, B.C.
Top Contributor
50 reviews
17 helpful votes
4 of 5 stars Reviewed 25 October 2011

Right from our first interaction, the staff were great. On e-mail, the valets/bellmen, the front desk staff (Vanessa helped us a few times, and was excellent). We had requested, and got a room in the new wing. Couldn't ask for more. Well updated. Just a few technology updates would make it great (the TV and clock radio). Right in the... More

Was this review helpful? Yes
Johanne Caron, Director of Sales at Hotel Chateau Laurier, responded to this review
1 November 2011

Bonjour, thank you for your wonderful review. We are glad you enjoyed your stay with us! It is so gratifying for the team to learn that they have met your expectations. Johanne Caron director of sales and Marketing More

S D
Vancouver, Canada
Reviewer
5 reviews
1 helpful vote
4 of 5 stars Reviewed 19 October 2011

We stayed here for one night while in town for a wedding. We took a red-eye into QC, so I emailed ahead of time to ask for early check-in. The front desk staff told me they'd do their best to accommodate us - and they did! We even took a dip in their outdoor hot tubs, which were lovely and... More

Was this review helpful? Yes
Johanne Caron, Director of Sales at Hotel Chateau Laurier, responded to this review
20 October 2011

Bonjour and thank you for taking the time to share your feedback on your recent stay at the hotel. We are certain your fellow travellers will appreciate it. We look forward to see you again in our beautiful City. Johanne Caron, director of Sales and Marketing More

Colebennett
1 review
5 of 5 stars Reviewed 18 October 2011

We were extremely pleased with our stay! Given some of the negative reviews we were more than a little nervous. We were in the new area of the hotel. The room we stayed in (404) was well kept and very clean. We had a nice view of the plains of Abraham. The staff were very helpful. Not a luxury hotel,... More

Was this review helpful? Yes
Johanne Caron, Director of Sales at Hotel Chateau Laurier, responded to this review
20 October 2011

Bonjour, thank for your review of your stay. We are always pleased when people share their experiences and opinions on our hotel; your comments are a source of motivation for the team. We look forward to welcome you again soon. Johanne Caron director of Sales and Marketing More

Gala T
Toronto, Canada
1 review
4 of 5 stars Reviewed 11 October 2011

We used the hotel this weekend from 8-10 October. The check in was really fast and we stayed at superior two queen beds room with courtyard view. The staff was nice at the reception. We didnt experience any problems and the room was clean and everything was new. We liked the pool and the hottub, although during the night some... More

Was this review helpful? Yes

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Hotel Chateau Laurier Also Known As

  • Chateau Laurier Hotel
  • Chateau Laurier Quebec City
Address: 1220, Place Georges V Ouest, Quebec City, Quebec G1R 5B8, Canada

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