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BEST WESTERN Donnington Manor Hotel

3.0 of 5
London Road | Dunton Green, Dunton Green TN13 2TD, England
Hotel amenities
BEST WESTERN Donnington Manor Hotel
Ranked #1 of 1 hotels in Dunton Green
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125 reviews from our community

    Trip type
Traveller rating
    17
    42
    31
    25
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Date Rating
london
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

We held our 5th wedding anniversary and my 40th birthday party here in May. Although the preparations got off on the wrong foot as they would not let us reserve rooms unless our guests then booked them through us (?!?), from then on the service was superb. Sarah Francis (Meetings and Events Manager) was always helpful and the pre-party meeting... More

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Chesterfield, United Kingdom
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 15 May 2013

The room was small with tired décor but VERY clean and usable. I had a good nights sleep as the beds were very good and linen were very crisp and clean. The rooms do have cardboard walls though and you can here the people above and to the side going about their business. The staff were polite, attentive and helpful.... More

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Reading, England
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 28 April 2013

I have been working in Kent and from time to time I stay over to spare myself another ghastly early morning (night really) start. So I chose the Donnington Manor as it was very well priced and seemed to have all the amenities. I was glad I had chosen this hotel. it had a comfortable room with free WiFi. The... More

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donningtonmanor, General Manager at BEST WESTERN Donnington Manor Hotel, responded to this review
29 April 2013

Dear Guest Thank you for the positive comments and we do try to make up the deficiencies we do have in terms of the decor. The toiletries are all organic and every hotel provided with complimentary water which is certainly not a thing one gets anywhere in a 3 star hotel. Thanky once again and hopefully see you soon. Ronnie More

Bucks
Senior Contributor
33 reviews 33 reviews
31 hotel reviews
Reviews in 28 cities Reviews in 28 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 11 April 2013 via mobile

On balance, this hotel has a lot going for it - characterful building, convenient location minutes from m25 yet still manages to feel rural, nicely decorated reception and bar/restaurant. As I only had a whistlestop stay, I didn't have a chance to visit the leisure facilities. At the risk of stating the obvious, the room/bathroom was desperately in need of... More

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donningtonmanor, Manager at BEST WESTERN Donnington Manor Hotel, responded to this review
18 April 2013

Dear guest Thank you so much for your comments and especially the part that relate to the banks. I have actually taken the liberty of writing to the manager saying that it was time that even guests say we are due a refurb as we have so much going for us. This is one of the reason why we give... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 April 2013 via mobile

Stayed with my wife for a wedding and the first thing we thought when we arrived in our room was pure shock at the decor. But as they know themselves the place needs to be refurbed. The staff were all polite but on the first morning we arrived for breakfast, queued, and we're harassed by two members of staff, a... More

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donningtonmanor, General Manager at BEST WESTERN Donnington Manor Hotel, responded to this review
8 April 2013

Dear guest Thank you for your feed back and we rarely get bad comments about the staff. I am glad that you still managed to praise 2 out of the 4 in the resturant as well as all the reception staff too. The rooms themselves are very clean and tidy but the decor is somewhat outdated and that is why... More

London, United Kingdom
Top Contributor
144 reviews 144 reviews
96 hotel reviews
Reviews in 94 cities Reviews in 94 cities
205 helpful votes 205 helpful votes
2 of 5 stars Reviewed 4 April 2013

There may not be many other hotels in this area but I suggest you take the trouble to find one. The lovely old Tudor building which they show in their photographs does exist but you are unlikely to set foot in it, we didn't. The rooms are actually in a rather nasty 1970s block which has been crudely attached alongside,... More

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donningtonmanor, General Manager at BEST WESTERN Donnington Manor Hotel, responded to this review
8 April 2013

Dear Guest Let me apologise on behalf of all of us for the shortcomings that you experienced. i am sorry that you did not make use of the old tudor building because that is where the resaurant is situated. That building ios over 300 years old and no way would we be allowed to put up hotel rooms which i... More

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5 of 5 stars Reviewed 2 April 2013

having been to a few functions at the Donnington I have to say this was one of the best - although they have all been great. We had a family room and this was huge! We found it very comfortable and a lot smarter than most 3 star hotels we have stayed in. One review says about the staff not... More

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donningtonmanor, General Manager at BEST WESTERN Donnington Manor Hotel, responded to this review
8 April 2013

Dear guest Let me thank you for your lovely comments regarding the staff because at the end of the day they are the people who can either ruin or make your stay enjoyable. I think our breakfast display is very good but then again I could be biased. I am glad that you mentioned that specifically. Once again thank you... More

sevenoaks
1 review
5 of 5 stars Reviewed 2 April 2013

Arranged an overnight stay at Donnington Manor with my partner as attending a function at the hotel. A friendly welcome greeted us on arrival and the room we were allocated was perfect for our needs. The room was clean and very spacious and had a nice comfy bed. Nice toiletries and plenty of tea and coffee! The funtion itself was... More

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donningtonmanor, General Manager at BEST WESTERN Donnington Manor Hotel, responded to this review
8 April 2013

Dear Guest A hughe thank you from the whole team and i am glad that we made your stay both memorable and enjoyable. We do take great pride in both food and service. Hope to see you again hopefully for some other function. Regards Ronnie More

Littlehampton, United Kingdom
Top Contributor
123 reviews 123 reviews
56 hotel reviews
Reviews in 74 cities Reviews in 74 cities
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 31 March 2013

Booked a wedding reception at Donnington Manor and found it to be a great location. The main suite is a funny shape but all our guests fitted in fine and had a great time. The meal was served efficiently and everybody seemed to enjoy it. The Leek and Potato soup was a little bland but the Roast Beef was excellent... More

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donningtonmanor, General Manager at BEST WESTERN Donnington Manor Hotel, responded to this review
2 April 2013

Dear Guest Thank you for your honest appraisal of the hotel and this has been passed to all the members of staff. I am aware the hotel is in need of some refurbisment which hopefully will be completed some time this year. Warm regards from all of us Ronnie More

Bridgwater, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 15 March 2013

Nobody at the desk on check-in. After waiting approx 10 minutes an employee arrived who informed me he was busy in the bar. Charity Karaoke night in progress that while admirable in intention was extremely loud. No way I could use their restaurant due to the noise. Single Bed in room extremely narrow - very uncomfortable night. Breakfast - had... More

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donningtonmanor, General Manager at BEST WESTERN Donnington Manor Hotel, responded to this review
4 April 2013

Dear Guest Thank you for the review but I must honestly say that all the comments are taken with a pinch of salt as there is no way reception will be unmanned over 2 mins maximum. There is a bell which is quite obvious if you needed urgent attention. We have never ever had a karaoke evening in this hotel... More

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Additional Information about BEST WESTERN Donnington Manor Hotel

Also Known As:
Best Western Sevenoaks
Sevenoaks Best Western
Address: London Road | Dunton Green, Dunton Green TN13 2TD, England
Region: United Kingdom > England > South East England > Kent > Sevenoaks District > Dunton Green
Amenities:
Bar/Lounge Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Dunton Green
Price Range: $$
Hotel Class:3 star (3*)
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BEST WESTERN Donnington Manor Hotel
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