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BEST WESTERN Webbington Hotel and Spa

3.0 of 5
Axbridge BS26 2HU, England
Hotel amenities
BEST WESTERN Webbington Hotel and Spa
Ranked #1 of 2 hotels in Axbridge
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286 reviews from our community

Traveller rating
    78
    97
    59
    36
    16
See reviews for
Families
46
 
Couples
127
 
Solo
8
 
Business
38
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Bristol
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

Me and wife had our wedding at this hotel back in 2011 and the service, food, rooms and staff were absolutely great. We could not have asked for anything better for our special day, the rooms were lovely and on the day nothing was a problem for any of the staff. I did not hear a single complaint about anything... More

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 17 May 2013 NEW via mobile

Booked the Spa Groupon deal for a friend's special birthday. When we arrived we were guided step by step through what the day entailed and where everything was. We had treatments booked and there was some confusion over times but Sue managed to sort this out very kindly. She did have a moan about the amount of extra work because... More

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Prescot
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 9 May 2013 via mobile

The bulk of rooms are in a modern 3-storey annex to the rear and have paper thin walls. You can hear all the traffic in the hallways, bathroom fans, televisions, conversation and snores in other rooms. Food in the restaurant is boring and plain some of the staff are brusque. My last night here involved a very loud function in... More

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Latona L, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review
10 May 2013

Thank you for your recent review. I was surprised to read your comments regarding the hotel and rooms, as you can see from previous reviews and one that was posted on the same day, our guests positively comment on the cleanliness of the hotel and rooms, quality of our food and also the friendliness and helpfulness of our staff. We... More

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solihull
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 9 May 2013

Just returned from a stay in this hotel.Did not like our room,it was in the roof!,on the 2nd floor not as nice as the room we had last year.The hotel is very clean but has lost a little of its "sparkel .It has a nice pool and gym and again CLEAN.I think we would have liked it much more had... More

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Latona L, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review
10 May 2013

Thank you for your recent review. We were glad to read that you found the main hotel and leisure facilities very good and clean, however I would just like to point out that should you have bought your concerns regarding the location of your room to the attention of the reception or duty manager we would have made every effort... More

Plymouth, United Kingdom
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 7 May 2013

Stayed for one night whilst visiting family again in that part of the world. A warm welcome from both receptionists on arrival. Requested and got a ground floor room which was very clean, warm and comfortable as was the bathroom. Went to the bar and thoroughly enjoyed the food and drink and the service was excellent. It is not very... More

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Latona L, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review
10 May 2013

Thank you for your recent review. We were delighted to read that once again you found the hotel and staff welcoming, friendly and helpful. It was also good to read that you took the opportunity to dine with us in both the bar and restaurant and enjoyed your experience, I have passed on your comments to all staff members that... More

Cheshire
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 May 2013

Booked an over night stay on our way to Cornwall. It was our first stay at this hotel, but unfortunately didn't have time to use the spa or pool so cannot comment on them. Booking was straightforward and the staff were really friendly. The room we stayed in was clean and tidy and the bed was absolutely massive and very... More

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Latona L, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review
7 May 2013

Thank you for your recent review. We were delighted to read that you thoroughly enjoyed your stay with us and found the hotel, staff and rooms welcoming and friendly. Many of our guests comment on the fantastic views from the terrace, especially during the summer months with views out over the Somerset Levels. Thank you for choosing the Best Western... More

bournemouth
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 May 2013

we booked an overnight stay on our way to Wales for our holiday, We stayed here last year and was very happy, We were upgraded at no extra cost, what a lovely surprise. the most gorgeous room, everything was provided and the biggest double bed ive ever seen!! . My partner cooled off in the beautiful pool, and we enjoyed... More

Was this review helpful? Yes
Latona L, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review
7 May 2013

Thank you for your recent review. We were delighted to read that you thoroughly enjoyed your stay with us and found the hotel exceeded your expectations. It was also good to read that you took the opportunity to dine with us for both breakfast and dinner from our new bar and terrace menu. Thank you for choosing the Best Western... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 May 2013 via mobile

Booked a Spa day with lunch on a groupon deal. Having never really experienced a spa day before ,the wife and I had our doubts about what we were to expect! Thankfully that all disappeared as soon as we met the receptionist .Put us at ease and made us feel really welcome straight away.Really friendly and chatty. Didn't feel awkward... More

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Latona L, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review
7 May 2013

Thank you for your recent review and welcome to the Webbington Hotel and Spa Leisure Club. We were delighted to read that you and your wife thoroughly enjoyed your spa day with us and that you have decided to join the Club. Our leisure staff pride themselves on their customer service and all our leisure facilities, should you have any... More

Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 28 April 2013

We stayed here for 2 nights with my 18 month old son, this was our second visit, and decided to go back because the location of the hotel is a 10 minute drive into Weston super mare and that it also offers an indoor pool. Having stayed in the outdoor building the last visit I was hoping to be in... More

Was this review helpful? Yes
Latona L, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review
3 May 2013

Thank you for your recent review. We were delighted to read that you thoroughly enjoyed your stay with us and took advantage of our leisure facilities. It was also good to read that you enjoyed your room service meal and that you found our staff friendly and helpful and it was our pleasure to help reunite you with your item... More

Wolverhampton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 27 April 2013

My partner and I realy enjoyed our stay at the Webbington Hotel. Our room had a big comfy bed, smart bathroom and fabulous views across the country. Breakfast was generous with lots of fruit, cereals, a hot selection and as it was help yourself we had excatlly what we wanted. We made good use of the unlimited access to the... More

Was this review helpful? Yes
Latona L, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review
3 May 2013

Thank you for your recent review. We were delighted to read that you thoroughly enjoyed your stay with us and took the opportunity to make use of our leisure facilities. Many guests positively comment on our location in such an area of outstanding natural beauty with views out across the Somerset Levels. Thank you for choosing the Best Western Webbington... More

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Additional Information about BEST WESTERN Webbington Hotel and Spa

Also Known As:
Best Western Webbington Hotel Axbridge
Best Western Webbington Hotel
Loxton Best Western
Best Western Loxton
Address: Axbridge BS26 2HU, England
Region: United Kingdom > England > Somerset > Axbridge
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #1 of 2 hotels in Axbridge
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Best Western Webbington Hotel and Spa is ideally situated in peaceful countryside to the south of Bristol, with good access to the M5 and within easy reach of local attractions. Originally an attractive Edwardian manor, the house and grounds have been developed to create a luxurious and spacious hotel with a brand new leisure club. The extensive Leisure Club facilities are second to none, whatever you are looking to do it is possible here. There are also the floodlit tennis courts which are free for all guests staying in the hotel. ... more   less 
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BEST WESTERN Webbington Hotel and Spa
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