I booked this as a Groupon deal, just to get away somewhere different for a night with my husband. Normally I check a lot of reviews on hotels before I make a booking but as this deal seemed so good I went ahead and booked and read reviews afterwards. I have to admit I was then a little apprehensive as... More

We booked this hotel because they had a good offer on groupon and it was available over the bank holiday weekend. On arriving we were impressed with exterior of the hotel, and greeted by a helpful young man. Our room wasn't ready at that time so we were able to sit in the sunny garden with papers until it was.... More

We visited in May for a 2 night break. The hotel is very nice: our room was very comfortable and spacious, and was quiet which we prefer. We also enjoyed the restaurant both for breakfast and dinner: the food was lovely. We also enjoyed the indoor pool, steam room, jacuzzi etc. However, I would have to say that the service... More

A decent hotel but some of the details (which are lacking) make it average. The general overview of the building itself is great. Very spacious restaurant and a nice little lawn to sit outside in the sun. Which we were lucky to have. The room we had was spacious and clean enough although it looked a bit dated. The shower... More

We had 3 'premium rooms' booked at this hotel for one night between Christmas and new Year and were looking forward to a nice family getaway with our children. The building looks lovely from the outside but on entering it was a rather different story. The reception staff were polite and helpful but the walk along the long drab corridor... More

So sad that this restaurant has been badly let down. It has a wonderful, light and spacious dining room. Our meal was good but the service was so poor it was laughable. I had to get up twice from our table to ask for things and after our main course we were not offered the menu or desserts or even... More

My wife and I stayed overnight with a Groupon Voucher and thoroughly enjoyed our stay. The Garden Room was very comfortable and very warm. I switched the radiator on when we arrived and it quickly warmed up. The room was clean and very attractive. We had no complaints with room or service.The rose and chocolates were a nice touch. When... More

Luckily only paid £79 for a Groupon voucher, the listed price for the room was £175, and I would have left rather than pay that! Firstly the staff are generally excellent (apart from the one on reception who walked us half way to the room then gave up!) so the restaurant staff and bar were very good, can't name any... More

My friend and I have been going to Flackley Ash for the last 5 years or so and always have a wonderful time. We treat ourselves to one of the twin garden rooms which are very nice. We book our beauty treatments in advance to ensure we get what we want. The staff in the beauty rooms are extremely good... More