We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 25 Richmond hotels

The Hotel at River Rock

4.0 of 5
River Rock Casino Resort, 8811 River Road, Richmond, British Columbia V6X 3P8, Canada (City Centre)
Hotel amenities
The Hotel at River Rock
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Hotels.com Booking.com Expedia.com
and 5 more sites!
85%
Ranked #10 of 25 hotels in Richmond
Most recent review
Write a Review

22 reviews from our community

    Trip type
Traveller rating
    15
    4
    2
    0
    1
Date Rating
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 16 June 2013 NEW via mobile

I sayed here the night before a morning flight out of YVR and it was perfect. Staff were all very outgoing and friendly (especially Kevin). The room was clean, modern, comfortable and had a much-appreciated espresso maker. I also liked the many eco- friendly features of this hotel. Location is right beside the skytrain and minutes from the airport. Free... More

Was this review helpful? Yes
Vernon, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 15 June 2013 NEW

This was a quick stopover on a business trip, would have loved to explore the hotel and surroundings a bit more. Clean and fresh rooms, fantastic beds, and a wide variety at the breakfast buffet. Movies were expensive, at $15.99 even for kids movies. Parking and wi-fi was free, which is a welcome change from the norm. Being right at... More

Was this review helpful? Yes
Abbotsford, Canada
1 review
5 of 5 stars Reviewed 2 June 2013

This hotel has the most comfortable beds that I have slept in and I have travelled a lot. The breakfast buffet was included in our rate, we were nice and close to the airport and the Canada line stops on the doorstep. The hotel is very sound proof in that we did not hear the panes from the airport at... More

Was this review helpful? Yes
calgary
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 29 May 2013

I had the opportunity to spend one night at the River Rock. I stayed mostly because of it's convenience to the train and airport. I was more than pleasantly surprised - I was blown away by the service!! Every staff member that I interacted with EXCELLENT!! The best customer service, consistently, I have ever had!! Whoever does the recruiting /orientation... More

Was this review helpful? Yes
Hong Kong, China
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 22 January 2013

If you need a hotel near the airport during a quick stopover in Vancouver, this is the one. Great value - quality of the rooms beats hotels in downtown vancouver at the similiar or even slightly higher price point.The rooms are new, clean spacious and modern. The bed is super comfortable. I know this review is short but there is... More

Was this review helpful? Yes 1
Roland M, General Manager at The Hotel at River Rock, responded to this review
1 March 2013

Dear Chrispytang, Thank you so much for taking the time to give us your feedback from your most recent stay. We appreciate your comments and are happy to hear you were able to enjoy your room and stay, even if it was for a short amount of time. The Canada Line is such a great amenity that we can offer... More

Victoria, Canada
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 29 December 2012 via mobile

We love this place, so modern,beautiful rooms Quiet, and easy access to the airport. It is one of the nicest hotels we have stated in. Would highly recommend this. The front end service is excellent and you have very easy access to the casino. Very close to restaurants and major shopping malls, plus easy access to downtown Vancouver.

Was this review helpful? Yes
Roland M, General Manager at The Hotel at River Rock, responded to this review
9 January 2013

Dear Wayne H, Thank you for taking the time to tell us about your River Rock Experience. I am happy to hear you found our service excellent and loved the rooms as much as we do. I hope you are able to stay with us again soon. Kind Regards, Roland Monteiro More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 17 November 2012 via mobile

All I can say is, Amazing!!! Right from check-in at the front desk, the staff were amazing and extremely helpful and respectful. Top notch! The rooms are modern and very comfortable and quiet. Even being in the flightpath of the airport, I heard nothing while in my room. The vicinity to the Skytrain is extremely convenient as you can get... More

Was this review helpful? Yes
See 2 more reviews by TheSavage for Richmond
Roland M, General Manager at The Hotel at River Rock, responded to this review
19 November 2012

Dear TheSavage, Wow. We are so happy you had such an amazing time at The Hotel at River Rock. It is wonderful to heat that you found our staff helpful and our rooms comfortable and quiet. We strive to provide a great River Rock Experience for each of our guests and cant wait to have you stay with us again... More

Victoria, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 8 November 2012

We usually stay downtown but thought we'd try this out. The hotel cost is about the same but with free parking and internet, and easy access to the Canada Line, we definitely came out ahead. The rooms were comfortable and new, and the service was prompt and excellent. With the casino, food is available at all hours at a very... More

Was this review helpful? Yes
Roland M, General Manager at The Hotel at River Rock, responded to this review
19 November 2012

Dear BreezyDayontheRock, Thank you for the amazing review. We appreciate you taking the time to tell us about your River Rock Experience. It is great to hear you found the rooms new and comfortable and that you would come and stay with us again! We would love to have you stay with us again soon. Thank you Roland Monteiro More

Calgary, Canada
Top Contributor
50 reviews 50 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 6 November 2012

Bedding is comfortable and hotel is new. Good size room with good price. However, the sound barrier is not too good Other guest slab the door thru out the night and called to complaint. No use and noisy won't stop till 6 am. Customer services at front desk various, some staff are excellent and some are really bad. Very inconsistent... More

Was this review helpful? Yes
Roland M, General Manager at The Hotel at River Rock, responded to this review
19 November 2012

Dear sasa99, Thank you for taking the time to review your last stay. We appreciate your feedback as we use that to make us a better property. I am happy you enjoyed our amenities provided in The Hotel, including our bed linens. We have taken note of your issues with noise and are currently looking into that situation. Thank you... More

Guelph, Canada
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 13 September 2012

The Hotel was amazing. Easiely accessible from the YVR Airport on the Canada Line rapid transit. Be aware that a ticket is $2.50 for one zone to the Hotel from the airport (plus a $5.00 surcharge airport fee exiting the airport). A way around this is to go down one level from the baggage area to the 'variety store' and... More

Was this review helpful? Yes 1
See 3 more reviews by Jim T for Richmond
Roland M, General Manager at The Hotel at River Rock, responded to this review
17 September 2012

Dear Jim T, Thank you for taking the time to tell us about your experience at The River Rock. I am so glad you and the other wedding guests enjoyed your stay and found the amenities in the room so excellent. We hope to have you stay with us again soon. Roland Monteiro More

 
 
The Hotel at River Rock
Check-in Check-in Check-out Check-out
 
 
River Rock Casino Resort
Great value on a similar hotel
Richmond, British Columbia
4 of 5 stars 466 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Richmond
Trendy
L'Hermitage Hotel
L'Hermitage Hotel 5.0 of 5 stars 1,430 reviews
Family-friendly
Sylvia Hotel
Sylvia Hotel 4.0 of 5 stars 499 reviews
Romantic
Fairmont Pacific Rim
Fairmont Pacific Rim 5.0 of 5 stars 749 reviews
Good for business
Radisson Hotel Vancouver Airport
Radisson Hotel Vancouver Airport 3.5 of 5 stars 162 reviews
Show Prices ABS:HotelCheckRates-d1108305?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d182544?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1485977?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d182565?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Richmond hotels
River Rock Casino Resort 4.0 of 5 stars 466 reviews Holiday Inn Express Hotel & Suit... 4.5 of 5 stars 238 reviews Holiday Inn Vancouver Airport 4.5 of 5 stars 178 reviews Westin Wall Centre Vancouver Air... 4.0 of 5 stars 323 reviews
Show Prices ABS:HotelCheckRates-d575705?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d676262?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d184250?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1557892?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 25 hotels in Richmond, ranked by popularity

Been to The Hotel at River Rock? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about The Hotel at River Rock

Address: River Rock Casino Resort, 8811 River Road, Richmond, British Columbia V6X 3P8, Canada
Region: Canada > British Columbia > Richmond > City Centre
Hotel Style:
Ranked #10 of 25 hotels in Richmond
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Cheap Tickets, Priceline, EasyToBook, Venere and Tingo so you can book your The Hotel at River Rock reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage The Hotel at River Rock, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
The Hotel at River Rock
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices