My husband and I stayed at Fire Mountain Lodge for a week this winter and absolutely loved it. We had a three bedroom suite which was more than enough room for us. The beds were very comfortable, the kitchen was very well equipped and the entire place was beautifully decorated and charming.
Even though they were very busy, we didn't...
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Hi Ann G,
Thank you for the really positive review of our wonderful property. As you correctly pointed out, all of our suites offer amazing mountian views. I hope we can welcome you back for another relaxing mountian retreat sometime soon.
Kind regards,
-Adrian
Guest Services Manager.
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This was our second time staying at Fire Mountain. Apart from a couple of minor inconveniences our stay was great. The parent company Bellstar Resorts owns several properties in Canmore. Each one of them is unique in both their amenities and price. The fire mountain lodge has more of an appearance of a high end motel. .You enter your suite...
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Reviewed 30 April 2011
Hi Cdnsun,
Great to you see you enjoyed Fire Mountain Lodge once again. We do offer alternative parking in the lot next to the lodge. Thank you so much for taking the time to write this positive review, and hope to see you again at Fire Mountain Lodge.
-Adrian
Guest Services Manager
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Came here for the first time and was pleasantly surprised. Huge condo with amazing balcony overlooking the mountains. Very quiet, close to main street, friendly staff. Only complaint-no hot water and the larger condo's are never available for only 1 night. I didn't think a 2-night minimum booking is necessary. But, I would def stay here again.
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Hi Shaun77,
Thank you for your review! We are very pleased to hear that you enjoyed our spacious condos with amazing views! Our property manager has looked into the problem with the hot water heater and parts have been replaced. Minimum bookings are occasionally required on some of the weekends, due to high demand. Please check back with us -...
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I have to start by saying we were pleasantly surprised by this lodge, it is lovely and huge with so much room and the decor and cleanliness were amazing and you had everything you needed and more which was great as some places only give you 6 of this and 6 of that but this lodge had everything and not...
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Greetings to Medicine Hat! Thank you very much for your glowing review. As a Bellstar managed property, we strive to provide exceptional experiences and we are very happy to hear that you had a fantastic time at Fire Mountain Lodge. The Strata Management of Fire Mountain Lodge advised us that the sprinkler timers are set to the early morning hours...
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Condo was in excellent condition, with fully equipped kitchen, washer/dryer, TV/cable, etc. Everything was in excellent working order and very clean. Wi-fi was good, but only in some parts of the condo. Easy access from/to Trans Canada Highway. Be sure to bring your cell phone because the office is not staffed 24 hours a day, and if you arrive after...
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Dear Michael,
Thank you for your positive review of Fire Mountain Lodge. We are very happy to hear that you enjoyed your stay with us! Thank you for pointing out the experienced difficulty to get your keys. We contact our guests prior to arrival via phone or eMail and we will pay special attention in the future to provide detailed...
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Our family stayed here for a short spring getaway away and we had a great time. The suite was very attractive clean, and quiet. It was also well-stocked for self-catering and the beds were quite comfortable. There is a hot tub on site, and we enjoyed that too.
The only real downside for us was the parking. The spaces are...
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Hi KattBlue,
We are excited that you enjoyed your stay and that you were pleased with the comfort of your clean and quiet suite! We feel sorry, that you discovered the parking as a downside of your stay. Besides the smaller parking spots in our covered parking area, we offer additional open air parking in front of the property. Restaurants...
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Was here for a bachelorette party and the accommodations were exactly what we hoped for. Being that it was a three bedroom with 8 girls it fit us perfect. The only few problems that we had were that a few main essentials were missing from the kitchen. When asked for the items the front desk did not help us out!...
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Hi TashaRY,
Thank you for taking the time to write a review on TripAdvisor. We are happy to hear, that you enjoyed our suites for your Bachelorette party! We do endeavour to respond to guest requests immediately, and are therefore really sorry that your demand for supplies went unheeded. Our property does not offer an ice machine on site. We...
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Our Family has stayed here for a few years in a row. 2 kids under 6 and 3 adults. There are two bedrooms one with a King sized bed and one with a Queen. Both fully outfitted with Tv's, VERY comfy mattresses and enough room for storage and comfort. There is a laundry room upstairs which is terrific for the...
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Dear Jules142 & family,
We are very happy to see you and your family coming back year after year! We appreciate your inputs and take them very seriously. We will share your comment about the pots & pans with the property management and request replacement. You deserve a fully cooked pancake in the morning!
In regards to the dust you...
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Fire Mountain was beautiful. The hotel was spotless and the room was very modernized. The size was perfect for the few days that we were there. Fully stocked kitchen, huge patio with BBQ and gorgeous interior. I would most definitely suggest this hotel to people.
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Hi there,
Thanks for the wonderful review. I look forward to welcoming you back to Fire Mountain Lodge.
All the best,
-Adrian,
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We've been here before and just love this place! Very classy, and it's a great deal when sharing the rooms with other couples as this means you can have the whole place for less than it would cost if you were renting 3 separate rooms in a hotel. These suites are gorgeous! TVs in the bedrooms and living room, nicely...
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