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Best Western Hotel Universel Drummondville

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Traveller (85)
Room & Suite (27)
Dining (19)
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About

#3 of 7 hotels in Drummondville
Location
Cleanliness
Service
Value
Travellers' Choice
Located in Drummondville,QC, the Best Western Hotel Universel Drummondville is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Patio
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Car park
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Vending machine
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Solarium
Baggage storage
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Washing machine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Seating area
Telephone
Clothes rack
Iron
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, French
Hotel links
Special Offer:Stay 2 Nights and Get a Free Night

Location

915 Rue Hains, Drummondville, Quebec J2C 3A1 Canada
Best Western Hotel Universel Drummondville
735Reviews7Q+A46Room tips
Traveller rating
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CalmSteve wrote a review Feb 2024
1 contribution
The room was clean and well decorated, the pool was Perfect! The staff was friendly and helpful, we got the King Suite, which is great! Loved the big tub and the multi heads shower, It was a great getaway for the weekend!
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Review collected in partnership with Best Western
Date of stay: February 2024
Value
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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marshann39 wrote a review Jul 2023
Niagara Falls, Canada19 contributions8 helpful votes
Hotel's Favourite
Happy to give an excellent review of this property. We use Best Western hotels regularly. This BW is one of the best we have stayed at. The front desk clerk was friendly and efficient. She also recognized we would like a quiet room. We had a king room away from the pool. It appeared to be recently refurbished. It was spotlessly clean and comfortable with great linens and pillows. I am quite particular and all the boxes were checked. I appreciated no plastic with glasses and china mugs. We had dinner at the restaurant on site and enjoyed it as well. Hope to revisit sometime in the future! Many thanks!
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from BEST WESTERN Hotel Universel, Guest Services / Front Office at Best Western Hotel Universel Drummondville
Responded Aug 4, 2023
Hello, thank you so much for your excellent review! We're delighted to hear that you had a wonderful stay at our hotel. Our team takes pride in providing friendly and efficient service to ensure our guests' comfort. We're glad you had a great dining experience at our on-site restaurant too. We look forward to welcoming you back in the future! Many thanks for your kind words!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ronelle400 wrote a review Jan 2024
Simcoe, Canada1 contribution
We were returning from Christmas vacation and just stopped. We didn’t plan ahead to stay here but glad we did. We weren’t able to dine in the restaurant as they were fully booked due to the many groups staying at the hotel
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Review collected in partnership with Best Western
Date of stay: January 2024
Value
Rooms
Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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dmazzon41 wrote a review Jan 2024
Terrebonne, Canada1 contribution
If your pet needs a full supervision this hotel is not good. No accommodations to take advantage of the pool. Which was one of tge reasons I chose this hotel.I asked if I can have a pool view room? Which was refused! I asked if I can bring my dog to the pool if I keep him on a leash? (Refused)
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Review collected in partnership with Best Western
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Megan T wrote a review Dec 2023
Toronto, Canada7 contributions16 helpful votes
While driving to and from NB/ON to visit family over the holidays with our dog, this hotel provided a great stay with a pet friendly room. There was an additional $25 plus tax fee for the pet but the room was on the ground floor, meaning sliding door access to outside (instead of having to go through the hotel) and were able to park our car right outside the room, for easy unloading/loading. The room was in good shape with comfortable beds, the staff were friendly and helpful, and there are lots of amenities available, like a pool, internet, on site restaurant, etc. Overall enjoyed our experience and will likely stay there again in the future!
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Review collected in partnership with Best Western
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ShawnBurns wrote a review Dec 2023
1 contribution
The property was very nice. Staff were great - kind and helpful. Kids loved the pool. We had only a few small concerns that were addressed with the staff. Overall it was a great stay. Would recommend.
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Review collected in partnership with Best Western
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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cindycr0ss wrote a review Oct 2023
1 contribution
This is an easy to get to location right off the highway. The staff are friendly and speak English for us. The rooms are always clean and it is a comfortable and quiet place to get a good night's sleep.
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Review collected in partnership with Best Western
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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MademoiselleMT wrote a review Aug 2023
Toronto, Canada100 contributions66 helpful votes
Huge flashy over the top entrance but once inside very ordinary and typical. Room was not the cleanest - Kleenex in the toilet bowl and garbage in the bathtub/ shower drain, a hair in the sink. The products smelled cheap. One night stay while on route to my destination. Late check in and very early check out. Mattress and bed were ok. Overall it served the purpose but I certainly wouldn't be rushing back.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from BEST WESTERN Hotel Universel, Guest Services / Front Office at Best Western Hotel Universel Drummondville
Responded Aug 18, 2023
Thank you for your feedback. We are very sorry to hear that we fell short on your expectations, hope we will get the chance to offer you a great service next time you come around.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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squiltykasaboski wrote a review Aug 2023
Halifax, Canada1 contribution
The pool area was perfect, hot tub was perfect from our long drive , best best western I have been too ! Just what the family needed from a week long road trip ? I would highly recommend for families !
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Review collected in partnership with Best Western
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from BEST WESTERN Hotel Universel, Guest Services / Front Office at Best Western Hotel Universel Drummondville
Responded Sep 4, 2023
Thank you for your feedback, we hope to see you soon again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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isabellepalmer15 wrote a review Aug 2023
Ottawa, Canada1 contribution
Lovely property, stayed there with my twins and mom. We got the suite so our girls could have the living room and we would disturb them. We had travel beds for them, which I’m happy we brought because the couch in the suite was a leather sectional.
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Review collected in partnership with Best Western
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from BEST WESTERN Hotel Universel, Guest Services / Front Office at Best Western Hotel Universel Drummondville
Responded Sep 4, 2023
Thank you for your great feedback, we hope you see you again
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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There are more places to choose from in the Drummondville area.
PRICE RANGE
C$142 - C$203 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western drummondville, drummondville best western, best western hotel drummondville
LOCATION
CanadaQuebecDrummondville
NUMBER OF ROOMS
118
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Best Western Hotel Universel Drummondville - UPDATED 2024 Prices, Reviews & Photos (Quebec) - Tripadvisor

Frequently Asked Questions about Best Western Hotel Universel Drummondville
Which popular attractions are close to Best Western Hotel Universel Drummondville?
Nearby attractions include Le Barbu Sportif (0.7 km).
What are some of the property amenities at Best Western Hotel Universel Drummondville?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Best Western Hotel Universel Drummondville?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Hotel Universel Drummondville?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Hotel Universel Drummondville?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Best Western Hotel Universel Drummondville?
Conveniently located restaurants include Restaurant Scores, Restaurant Globe-Trotter, and Bâton Rouge Grillhouse & Bar.
Are there opportunities to exercise at Best Western Hotel Universel Drummondville?
Yes, guests have access to an indoor pool during their stay.
Are any cleaning services offered at Best Western Hotel Universel Drummondville?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Hotel Universel Drummondville?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Hotel Universel Drummondville offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Hotel Universel Drummondville?
The staff speaks multiple languages, including English and French.