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BEST WESTERN Inn On The Bay Hotel Reviews, Owen Sound, Ontario

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BEST WESTERN Inn On The Bay

3.0 of 5
1800 2nd Avenue East | P O Box 516, Owen Sound, Ontario N4K 5RI, Canada
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BEST WESTERN Inn On The Bay
76 traveller photos
Ranked #1 of 9 hotels in Owen Sound
4.0 of 5 stars 129 Reviews
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129 reviews from our community

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    48
    45
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Date Rating
Brookline, Massachusetts, Usa
1 review
“Nice place near Georgian bay”
5 of 5 stars Reviewed 11 May 2013

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Review collected in partnership with Best Western

Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review
21 May 2013

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Ottawa, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Wonderful stay with friendly staff”
5 of 5 stars Reviewed 9 May 2013

Wonderful place to be when you're away from home. When we got there, they gave us an upgrade for the room....view to the Bay.....While my husband was at work the next day, I decided to explore a little so I went for a short run by the water. It was really nice! I also met people cleaning up the landscaping... More

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Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review
21 May 2013

Hi johanne386, Your review of our hotel is most generous. I am glad that you enjoyed our beautiful quiet location in Owen Sound. The people in this city have a sense of community like none I have ever seen. It is a great feeling knowing that our guests will all be treated with kindness and respect even outside of the... More

nova scotia
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
Reviews in 29 cities Reviews in 29 cities
26 helpful votes 26 helpful votes
“super clean toilet paper”
3 of 5 stars Reviewed 1 May 2013

If you must stay in Owen Sound, this appears to be the only decent hotel. The location is okay, but not within walking distance to stores or restaurants. The room was okay, breakfast buffet basic and the evening dining dreadful, but the most interesting aspect was the phobia about cleanliness. Not only was there a sanitized cover for the remote... More

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Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review
21 May 2013

Hi novascotiakate, Your review on our hotel is very much appreciated. It is true that Best Westerns are becoming obsessed with cleanliness. Our hotel has a deep cleaning schedule where each room is literally turned inside out during the cleaning process. We take a lot of pride in knowing that all of our guest rooms are thoroughly cleaned for our... More

Top Contributor
67 reviews 67 reviews
6 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
“Best hotel in Owen Sound”
4 of 5 stars Reviewed 24 April 2013

Good bayfront location, clean property and rooms. My one complaint is the tiny shower. The curtain was plastered to an arm at all times. I find that kind of gross at a hotel. I wish they'd all go to glass. That aside I will stay there again.

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See 2 more reviews by Budz66 for Owen Sound
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review
21 May 2013

Hi Budz66, Thank you for your compliments regarding our hotel. I can empathize with you regarding the shower curtains. I assure you that I will be updating the shower curtains as soon as the opportunity arises to do so. Thank you again for your feedback. More

Ontario
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
“How does a hotel with such rude staff survive?”
1 of 5 stars Reviewed 19 April 2013

I booked a reservation online for a training I was doing at this hotel. I drove 3 hours from London, Ontario. When I got to the hotel, I realized I had booked for the wrong day (2 weeks later) (my bad). The hotel was full so I could not stay there and had to find another place to stay. That... More

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Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review
23 April 2013

Hi jenmichliz, I am quite shocked and embarrassed by the experience you have had with our property. No one should ever feel like they are being talked down to or made to feel like they are a nuisance. There are many factors that helped to make this situation much worse than it should have been but there is really no... More

Waterloo, Ontario
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Comfy, quiet and clean”
5 of 5 stars Reviewed 15 April 2013

This is the second time I have stayed at the Inn on the Bay. Love the quiet tower, had a nice view and a wonderful fluffy bed. The whole facility is very,very clean (dig the sani-cozys on the remote and phone). The spa and hot tub were immaculate as well. The continental breakfast was plentiful and tasty. Can't wait to... More

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Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review
23 April 2013

Dear mrsboomer64, I would like to thank you for your kind words used to describe your experience at our hotel. We take a lot of pride in the fact that Best Western is leading the industry in cleanliness and always appreciate when guests notice our efforts. The clean remote bags are now being used on our phone sets as a... More

Toronto, Ontario, Canada
1 review
“Good Hotel with Quiet Tower Room”
5 of 5 stars Reviewed 9 April 2013

Very good service, Good quiet room. Excellent location Quiet Room. Very good location at the harbor. Good breakfast. Internet is slow. Recommend free room upgrade. Recommend to remove the $100 in advance insurance for gold elite member with western master card.

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Review collected in partnership with Best Western

Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review
23 April 2013

Dear JackTo1016, Thank you for your feedback regarding your stay at our hotel. It is always a pleasure to read how guests have enjoyed their stay with us. I should mention that our internet has recently been upgraded and guests should find it much more convenient to use. You are not the first guest to notice the internet issues and... More

Hamilton, Canada
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
Reviews in 24 cities Reviews in 24 cities
32 helpful votes 32 helpful votes
“Best Western Inn the best in Owen Sound Area”
4 of 5 stars Reviewed 6 April 2013

I stayed at this Inn recently for several days as part of a group on business. I found the Inn to be excellent from the clean rooms, great service, good meals at the restaurant and the beautiful view of the Sound/Bay area while having breakfast. It was great to watch people in their boats fishing in the Sound/Bay. The rooms... More

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Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review
23 April 2013

Dear CountryPat3, Thank you for your kind praise in reviewing recent stay at our hotel. It is always a pleasure to read such a positive review. I will be posting your comments in the staff area of our hotel so that all of our employees can see how their efforts are paying off. Thank you again for your compliments! More

Toronto, Canada
Top Contributor
80 reviews 80 reviews
33 hotel reviews
Reviews in 46 cities Reviews in 46 cities
28 helpful votes 28 helpful votes
“Clean room, but poor wi-fi and food”
3 of 5 stars Reviewed 25 February 2013

I stayed here based on TA reviews. As a frequent traveller, I was upgraded to a small suite in a quiet area of the hotel. I'm a bit of a germophobe, so was thrilled with the cleanliness of the room, including sanitized/covered remotes and telephone handsets. I also liked the foaming hand soap pump in the bathroom, instead of the... More

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Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review
13 March 2013

Hi Cheekywoman, I am glad you appreciate the efforts made to keep our hotel clean and fresh for guests to enjoy. It is a main focus here each day. I would also like to apologize on behalf of the hotel for the inconveniences you experienced while staying here. I am aware of the internet issues and assure you that they... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Lovely relaxing place to stay”
4 of 5 stars Reviewed 7 February 2013 via mobile

I have stayed here twice for three nights each time. Lovely location. A very nice hotel and friendly helpful staff. The complimentary breakfast is good with beautiful views of the sound from the dining room. I will always stay here while visiting Owen Sound.

Was this review helpful? Yes
Jason H, General Manager at BEST WESTERN Inn On The Bay, responded to this review
13 March 2013

Hi ckedobw, I would like to thank you for your continued patronage with our hotel. I am glad you enjoy our beautiful location and truly appreciate you continuing to stay with us in the future. I will look forward to meeting you on your next visit. More

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Additional Information about BEST WESTERN Inn On The Bay

Also Known As:
Best Western Inn On The Bay Hotel
Best Western Inn On The Bay Hotel Owen Sound
Best Western Owen Sound
Owen Sound Best Western
Inn On The Bay
BEST WESTERN Inn On The Bay Owen Sound, Ontario
Address: 1800 2nd Avenue East | P O Box 516, Owen Sound, Ontario N4K 5RI, Canada
Phone Number:
Region: Canada > Ontario > Grey County > Owen Sound
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 9 hotels in Owen Sound
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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BEST WESTERN Inn On The Bay
1800 2nd Avenue East P O Box 516
Owen Sound, Ontario N4K 5RI
Canada
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Jetted Tub in Room Room with Tub and Fire Place View from Room of Owen Sound Basic Queen room..was perfect for us..
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