It is obvious the hotel has been upgraded but it does not change the fact the hotel is old and it shows it. The rooms are very small..the bathroom, you have to close the door if you want to get into the shower. The bathroom was not clean. This I find very unacceptable. With all the information on superbugs out... More

September 27 2012 I stayed in the suite on the forst floor and it was very roomy and it had all the amenities I required. The room was fresh and it was nice to have a thermostat controlled heater. it was getting cold outside at night. Very big comfy bed. Pool and hot tub looked great even though I did... More

It's good enough for us to stay here again in the future. We were 3 adults staying in a suite, for 2 nights. The room had a living room with a separate bedroom with very comfortable king bed. The sofa bed mattress though was very old and not comfortable. Like the good and bad for the sleeping accomodations, our whole... More

This was a very good place to stop on my solo bike trip to Montreal last week- end. The room was clean, the reception was warm and the bed was comfortable. After a 100km bike ride I was hungry for a good meal. I was well served by the restaurant downstairs - i had the chicken cesear salad! It was... More

Stayed in July, very helpfull staff member at front desk Jessie Sylvia, Thank-You for all your services! Outstanding services from this young lady were very much appreciated. Bed was comfortable, room was not as clean as it should have been, lint on carpets, taps in bathroom dirty, hole in wall where sprinkler was re-installed, loose caulking along bathroom counter, corners... More

The place appears to have had a recent superficial makeover - newer lobby, new TVs, tile - but same old AC units, bathroom fixtures, etc. We checked in on a very hot day - at about 9:00 pm. Check in was fine, but our room was 27 Celius! No one had turned on the AC - fine - we turned... More

the front desk was very nice, and helpfull.but the room was ok for 1 night, the bed was confertable, but the rugbetween the 2 beds was very dirty and stain. the breakfest we orders 2 order of toast and 2 coffee $ 12.00 plus the tip, i though it was a little high on the price.i don't think i would... More

All I could say about this hotel is good thing. The staff is extra, the new upgrade of the rooms, the cleanliness and the food are super. It's been quite a long time that i use there service and they always impress me. I've seen a lot of change(upgrade) during all those years. This is why I always go back.... More

As a business traveller my work has had me travelling across Canada for 10 years now. I have stayed in nearly every brand out there. Some were very good and others not so good. One thing for sure is I have never been disappointed when I go to Ottawa and stay at the . The location