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Comfort Inn & Suites

2.5 of 5
1090 22nd St NE, Salmon Arm, British Columbia V1E 2V5, Canada (Formerly Holiday Inn)
Hotel amenities
Comfort Inn & Suites
Ranked #1 of 8 hotels in Salmon Arm
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107 reviews from our community

    Trip type
Traveller rating
    48
    41
    7
    6
    5
Date Rating
Saskatoon, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 May 2013

Everything was great! We were checked in quickly, efficiently and professionally. The hotel was extremely clean and well maintained. The staff was friendly, helpful and there was always someone at the front desk when I walked by. Nice comfortable lobby. Breakfast was excellent and the breakfast room was well attended. Lots of parking and conveniently located next to the trans-Canada... More

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Jill P, General Manager at Comfort Inn & Suites, responded to this review
9 May 2013

Thank you for your review. It was a pleasure to read your comments about the hotel and how much you enjoyed your stay with us. I will pass on the wonderful compliments to our entire staff. Again, thank you and we look forward to seeing you back at the hotel in the near future. More

High River, Canada
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 13 April 2013

This property used to be a Holiday inn, several years ago and now is the Comfort Inn. Although it is not convenient to beaches and or to the town itself, I would recommend this Hotel if planning a vacation in the Salmon Arm area, or overnighting on the way through. This Hotel, clean well equipped and Extremley friendly staff. The... More

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Jill P, General Manager at Comfort Inn & Suites, responded to this review
16 April 2013

Thank you for your recommendation. Our staff cares about each guest that stays at the hotel, and reasurring them how much we appreciate their business. The review that you wrote tell us that we are on the right track. We look forward to welcoming you again to our hotel. Thank you for your review. More

Issaquah, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 10 April 2013

Very impressive hotel in every way from the warm and friendly reception we received on arrival, the great ambiance of the lobby the very nice lay out of the room, the very comfortable beds and the excellent choices of the breakfast. We LOVED our brief stay here. We were given great ideas on where to walk around and eat which... More

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Jill P, General Manager at Comfort Inn & Suites, responded to this review
12 April 2013

Thank you for your review and wonderful comments. I am so glad that you enjoyed your stay at our hotel. The staff tries to make each guest feel welcomed, from our front desk agents at check in, the housekeepers making you feel this is your home away from home, maintenance keeping everything working properly so you can enjoy your stay... More

Banff National Park, Canada
Top Contributor
55 reviews 55 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 8 April 2013

We stayed here for 4 nights and appreciated every one of them. This is not a ritzy place but it was very clean, up to date,quiet, comfortable, and friendly. The staff were excellent, when one elevator became sluggish, it was seen to within a day. The breakfast had a wide variety of choices with the food never running out, served... More

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Jill P, General Manager at Comfort Inn & Suites, responded to this review
12 April 2013

It was such a pleasure to read your comments regarding your resent stay at the hotel. I also show the staff the reviews that come in and as a manager it was with great pride when I showed your review to them. They all realize that the effort that they put into their work is greatly appreiciated,and it is guests... More

Cochrane, Canada
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 April 2013

We ended up staying here for a family emergency. We checked in at 1:00 in the morning and the staff on hand were very friendly and helpful. The rooms were extremely nice and cmfortable. The sheets were soft and they had two kinds of pilllows (firm and soft) which were labled. The continental breakfast they had was Superb. Ther was... More

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Jill P, General Manager at Comfort Inn & Suites, responded to this review
8 April 2013

It was such a pleasure to come to work today and read your review. We are so appreciative of your wonderful comments and will inform our staff of your enjoyable stay. As a manager it is encouraging when you receive such positive reviews, not only for staff but also future guests.. Thank you for taking the time out of your... More

Ottawa
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 April 2013

This is a fairly new hotel that used to be a HI Express. It is located beside the TC Highway, but far enough away that noise is not an issue. The view from the rooms facing west toward the lake and "downtown" is very nice. The pool and breakfast set up is great for families. The rooms are comfortable and... More

Was this review helpful? Yes 1
Jill P, General Manager at Comfort Inn & Suites, responded to this review
8 April 2013

Thank you for taking the time to write your review. We value your comments and look forward to seeing you again in the future. More

Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 April 2013

We stopped last minute to stay at the Comfort Inn and Suites in Salmon Arm as an overnight stop on a long drive. We were welcomed with our two small kids and large dog, who was even given doggie cookies! The check-in staff was extremely friendly, and the lobby was clean, large, and welcoming. The room was spotlessly clean, with... More

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Jill P, General Manager at Comfort Inn & Suites, responded to this review
8 April 2013

Thank you for your review. We appreciate receiving your comments. It is encouraging for our staff members to be acknowledged for the effort they put into making sure guests enjoy their stay. Pet friendly rooms are always a little more challenging and I thank you for recognizing the cleanliness. For future reservations when travelling with your pet, if at all... More

Castor, Alberta, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 21 January 2013

My family was in the process of travelling from Castor Alberta to Port Hardy and opted to stay here. When we first checked in the representative at the desk was wonderful. We were travelling with three kiddos and two chihuahuas. The room was okay though there was a couple of wrappers left behind the couch cushions from a previous guest.... More

Was this review helpful? Yes 2
Jill P, General Manager at Comfort Inn & Suites, responded to this review
24 January 2013

Regarding procedures for cash and debit paying guests, room deposits are always taken upong checkin and the room is checked when checking out to make sure everything is in place. The reason why this is explained to guests is because if in the future the guest comes again and uses the same method of payment, the guest would not be... More

Kamloops, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 27 December 2012

My experience was terrible. I made a reservation, the day before we were arriving in Salmon Arm, BC., for Friday, Nov.23, 2012 at the Comfort Inn and Suites. My husband and I were on a business trip. I was amazed to find a hotel with a pool, breakfast included and a king suite with a fireplace for $141.06. When we... More

Was this review helpful? Yes 2
Jill P, General Manager at Comfort Inn & Suites, responded to this review
28 December 2012

Thank you for your comments. At check-in you were advised that the tub was a soaker tub only and our website shows the tub as a sunken bathtub. The tubs are cleaned thoroughly. We are looking into getting the tubs fibreglassed to cover the jets due to the fact that guests have put floating candles and rose petals etc in... More

Lacombe, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 19 November 2012

Wonderful welcoming staff, in all departments - front desk, housekeeping and breakfast servers. Very clean hotel, great bedding, comfortable beds. Spacious rooms, nice to have option to buy movies. Loved that our chihuahua was welcomed. Breakfast was fresh, ample and good variety of food choices. Coffee was very good. Numerous fireplaces with sitting areas very nice touch. We will stay... More

Was this review helpful? Yes 2
 
 
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Additional Information about Comfort Inn & Suites

Also Known As:
Holiday Inn Express Hotel And Salmon Arm
Holiday Inn Salmon Arm
Holiday Inn Express Salmon Arm
Salmon Arm Holiday Inn
Address: 1090 22nd St NE, Salmon Arm, British Columbia V1E 2V5, Canada (Formerly Holiday Inn)
Region: Canada > British Columbia > Salmon Arm
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 hotels in Salmon Arm
Price Range: $$
Hotel Class:2.5 star (2.5*)
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