I booked a 4 day stay and ski spring package for 1st week in April. The room was good value for price and exceeded my expectations. On the first day of skiing I broke my leg - not the hotel's fault. The staff sprung into action. The Manager filled my prescription at the local pharmacy and deliverd the medications to... More

We only stayed one night on a return trip home. When we first checked in we were placed into a wing of the hotel that was under renovation. You could smell the dry wall dust, see the contruction work. Also you could smell, we think, mildew. The first room had some serious damage to it so we requested a move.... More

My husband and I drove from Vancouver to Banff, Alberta. We needed to place to stay for a nite after a long drive. Sandman was in superb location with very helpful staff escpially the lady at the front desk. She offered us to park our car in a disabled parking lot right infront of the hotel so they can keep... More

Front desk staff went out of their way to help. Very hospitable. They had a good ski and stay rate ($150+tax for a single lift ticket and one night stay) for singles, which is rare. Most ski and stay packages at other hotels are based on double occupancy, which doesn't help me! Rooms were average. Nice beds, fridge smelled musty... More

Came here for business for one night reserved a two queen room was given a one queen room the room smelled funky which upset my tummy it was dark and icky atleast the bathroom was clean but when I called and asked about our room switch I was told that the room I requested was sold out and in future... More

We stayed here between Jan 6-10, 2013. We booked a king bed kitchenette. The room was clean and the bed comfortable. The kitchenette was small and the dishes and cutlery was very limited. Hot tub and pool were nice although the hot tub was too hot on the first night and after we told the front desk about the temp... More

We stayed here on our way to Banff, the hotel was dated and in need of some serious renovations, our room was okay quite big but again it needed modernising. There was no restaurant attached to the hotel however Denny's was located next door and there were the usual fast food chains across the road. It was okay for an... More

We stayed here for a night and won't be staying again. For $170/night it was horrible. Toilet was broken and it took 1/2 hr for the bathroom light to quit flickering and actually turn on. You can't tell me they were unaware of the toilet and lights. The front desk wanted to know what I meant by a broken toilet.... More

We stayed overnight here in August 2012 and were quite disappointed. The bathroom was a mess -- dirty shower curtain, mildew on the shower curtain liner, dirt on the toilet base and floor, and worst of all, drainage of the bathtub was terrible, with 'yucky' stuff floating around. Usually I don't have high expectations with most hotels we can afford... More