Wow, great service. It was in the middle of renovations, so it was a great time to visit with our 2 young boys (3 yrs and 1 yr). I think we had the whole 4th floor to ourselves. The lady at reception was very warm and friendly. When I walked in the hotel, it reminded me of the hotel in... More

Hotel in desperate need of proper repair. Watched the people doing work on the hotel. Crooked walls on the main floor. Dirty and impolite desk staff that are more ancient then the dinosaurs in the badlands. Anything is better than this hotel, I was concerned about the structural safety of the building after seeing what was happening with the shifting... More

I have read through previous postings regarding 'Rig Pigs' staying at the Drumheller Inn and how they do not expect service, so neither should you (tourists). I have to say - not everyone put there for oilfield work falls under 'Rig Pigs' and many of them do expect some service. Or at least, a sink. I was placed here for... More

The lady at the desk was very friendly. We were told we would have to pay cash and then she could give us a better rate - $150. This was rather suspicious. The lobby looks very presentable but once on the 5th floor on the way to our room we noticed the majority of the doors were cracked open -... More

We stayed at the hotel after being rained out of our camp ground. The nice lady - Sudh, did not take advantage of our situation and still charged us the same going rate even after showing up at midnight, this was after rudely being turned away at the radisson and super 8 which were apparently full. After we checked in,... More

she is not customer friendly, she yells at customers, force to pay in cash if possible, claims to be the owner,rude, arrogant , never go there if she is in the hotel, go there when she is not there, keeps her feet on the table and talked with us just disgusting

Since my last review, things have improved at the Drumheller Inn, thanks to the firm management of one woman, who is always at the desk and responds to all requests promptly and with intelligence. As a result, the hotel, although dog-eared in my ways, is cleaner, friendlier and more efficient. My bf and I have stayed twice this last summer... More

We could only stomach the room for an hour before we walked out. First off, the booking and checking-in process seemed extremely skethy. Second, the room was disgusting and not clean. The grime on the floor was ankle-deep. Do not take your shoes off. They double-booked us and told us only smoking rooms were available. The clerk was rude and... More

hi we don't care for other reviews but as far as we are concerned we were pretty much satisfied.Rooms were clean and tidy, staff were friendly specially the guy (eastindian)working in the bar.All the other staff were also friendly, as on a whole we are satisfied and will definitely come back.