Although we did call numerous times and our messages were not returned, we did finally make contact and arranged reservations for the day that we were planning on arriving. The desk clerk was friendly and helpful on the phone. We arrived with no surprises. Check in was fairly quick and uneventful. Our RV site was easily accessible. The only thing... More

We arrived to a pleasant resort clerk, except that the resorts policy was only to accept Debit cards as a payment for the Security Deposit and possibly other charges.. The area near Kootenay National Park is very scenic with lots of wildlife. The Room and Cleanliness . . . Both pillows in my bedroom were soiled and very, very smelly.... More

We really enjoyed the location and its proximity to areas Tourist destination: Banff ,Lake Louise and Fort Steel heritage town, We arrived late for check in- it was a long drive from Hope with my husband stopping regularly for photos. We phoned and were given a combination and instructions on where to find keys etc- No hassle there- We were... More

We arrived after the office was closed, but that wasn't a problem. The woman who meet us at the gate and showed us to the loft was very nice. But I got the sense that the operations of the resort could be more organized. The next morning I went to check in and I found the single staff member overwhelmed... More

The Radium Valley resort is a good establishment for families. It has great pool indoor and out. We stayed in a timeshare 3 bedroom condo which was very nice but needed an upgrade. The screens were missing, the blinds did not work in 2 of the bedrooms. Although we reported these not working, they never got fixed in the 7... More

Radium Valley Vacation Resort is very clean and quite functional if you are doing day trips into the Canadian Rockies. The unit was a three bedroom bungalow and was spotless. (We awoke one morning to Great Horn Sheep in the front yard. ) The resort has a very nice indoor and outdoor pool and recreation center. My only complaint is... More