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Quality Inn Whitecourt

2.0 of 5
5420 49th Avenue, Whitecourt, Alberta T7S 1P3, Canada
Hotel amenities
Quality Inn Whitecourt
Ranked #8 of 10 hotels in Whitecourt
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15 reviews from our community

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Traveller rating
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Date Rating
Edmonton, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 March 2013

The Quality inn in Whitecourt did not give me the Quality I have come to expect from the chain. For 120 a night, I expect a clean lobby, and maybe a complimentary breakfast. I also expect a proper place to plug in my laptop for work. Non of this happened on my last visit. :(. I am sad.

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ontheraodagain44, Manager at Quality Inn Whitecourt, responded to this review
4 March 2013

I truly apologize for your experience. We have extra power bars available for guest use available at the front desk. Also, we provide a free food and beverage credit - if you did not receive it please contact us at the hotel and we will rectify it. And I apologize for the unkept lobby. More

Whitecourt, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 of 5 stars Reviewed 1 February 2013

besides it being a old Hotel my room was beside the highway and VERY noisy. Floor Creeked A LOT, bathtub had a stain around the drain, not a very big work area for me and my laptop. I stayed in a single room with a seperate bedroom and pull out couch Service was good but Had no elevator, not good... More

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Quality H, General Manager at Quality Inn Whitecourt, responded to this review
12 February 2013

I want to apologize for your sub par experience! We are in the process of upgrading the remaining bathrooms - you must have received an unrenovated room. Also, we could have shifted your room to a ground floor unit not facing the highway. Also, we are upgrading our WI FI service in March. Hope you visit us again. More

1 review
1 of 5 stars Reviewed 26 December 2012 via mobile

The room was so dirty and cold at night. The heating system doesn't work properly. Not well maintained. Lounge, gym, liquor store and restaurant are not big deal. One of the worst Choice franchise. This inn is a shelter.

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Quality H, Manager at Quality Inn Whitecourt, responded to this review
10 January 2013

Want to apologize for your experience. I wish you would have contacted the front desk as we would have A) shifted you to another room B) Provided portable heaters C) Given additional Bedding More

1 review
5 of 5 stars Reviewed 6 December 2012

The room was spacious and had a wonderful view of the river Every one was so helpful and cheerful The room was clean, the beds were sooo comfy.We had a nice meal in the restraunt and an relaxing evening in the lounge

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Quality H, Manager at Quality Inn Whitecourt, responded to this review
10 January 2013

Thank-you we work hard and appreciate great reviews! More

Leduc, Alberta, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 6 November 2012 via mobile

Hotel is old and run down. To be avoided if at all,possible... Pictures shown here and on other sites are very deceiving. They do not reflect the true condition. Booked through Expedia, no wonder they want prepayment. Picture attached is of the wiring in the room for air conditioner.

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Quality H, Manager at Quality Inn Whitecourt, responded to this review
10 January 2013

Our apologies! Just want to reassure you that the hotel is undergoing many changes! All for the better. New bathrooms, New Bedding, and New TV's. Hope you stay with us soon! More

Fort Nelson, British Columbia, Canada
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 30 October 2012

Rooms are quite dated, and if you are over 6' tall, you are going to have a tough time showering. But everything was clean, and most of the staff were friendly and helpful. There's probably nicer places to stay in town, but they allow pets (with no fee), sell liquor on site, and have a restaurant (which we didn't try).... More

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ontheraodagain44, Owner at Quality Inn Whitecourt, responded to this review
9 November 2012

Nathan, Thank-you for your review. Only two rooms have lower ceilings and you must have received one. Let us know next time and we will accommodate your needs. Agreed the hotel franchise's policy is to allow pets in smoking rooms - due to allergans etc. Also, we will like to thank-you for staying with us!!! More

Calgary
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 May 2012

This hotel is old and run down. The windows don't open, which is unfortunate because the carpets have been sprayed heavily with cockroach killer disinfectant and it's hard to breathe in the room. You'll find a thick amount of dirt on all surfaces. The room is OLD, everything is old. The bedsheets look like they're from the '60's. Front desk... More

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Quality H, Manager at Quality Inn Whitecourt, responded to this review
13 August 2012

Please accept our apologies for the inconvenient stay. Your stay may have with coincided with pest control. Again all our rooms bathrooms are being upgraded. As well as all beddings have been upgraded this month. We recently changed our TVs to 32' flat screens. Also, were we excel compares ot our competition is our on site restaurant, lounge, and gym. More

Alberta
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 21 February 2012

I stayed here for two nights while attending managers meetings in Whitecourt. It is not the newest hotel but it worked for what I needed it for, sleeping. The beds were very comfortable which is one of the most important things to me. The hotel could use a little updating but it is what it is. The wifi worked great... More

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Quality H, Manager at Quality Inn Whitecourt, responded to this review
13 August 2012

Thank-you for your balanced perspective on our hotel. We take great pride in meeting customer expectations. Again all our bathrooms are being upgraded. As well as, all beddings have been upgraded this month. We recently changed our TVs to 32' flat screens. Also, where we excel, compared to our competition, is our On Site Restaurant, Lounge, Riverfront, and Gym. More

MO
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
Reviews in 30 cities Reviews in 30 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 11 June 2011

Rooms weren't what we expected. Curtain were missing some hooks so it made it hard to close them. Room wasn't really clean. Breakfast was good. Check in and check out was quick. Front desk was very friendly and nice but the quality of the room was not what we are use to, could of been much cleaner. On our trip... More

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Quality H, Manager at Quality Inn Whitecourt, responded to this review
13 August 2012

Thank-you for your honest perspective on our hotel. We take great pride in meeting customer expectations. Again all our bathrooms are being upgraded. As well as, all beddings have been upgraded this month. We recently changed our TVs to 32' flat screens. Also, where we excel, compared to our competition, is our On Site Restaurant, Lounge, Riverfront, and Gym. Hope... More

Sherwood Park, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 23 February 2011

Building in need of extensive repairs and replacement (examples showers, carpets, ceilings, etc.) Our shower had mold in it, our room did not have any heat (front staff gave us a small electric heater). Rug was dirty. Would never stay here again. Not worth the $100.00 per night.

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Quality H, Manager at Quality Inn Whitecourt, responded to this review
13 August 2012

We apologize for your bad stay, however, we take great pride in meeting customer expectations. All of our bathrooms are being upgraded. As well as, all beddings have been upgraded this month. We recently changed our TVs to 32' flat screens. Also, where we excel, compared to our competition, is our On Site Restaurant, Lounge, Riverfront, and Gym. Let us... More

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Additional Information about Quality Inn Whitecourt

Also Known As:
Whitecourt Quality Inn
Quality Inn Whitecourt Alberta
Address: 5420 49th Avenue, Whitecourt, Alberta T7S 1P3, Canada
Region: Canada > Alberta > Whitecourt
Amenities:
Fitness Centre Pets Allowed Restaurant Wheelchair access
Hotel Style:
Ranked #8 of 10 hotels in Whitecourt
Price Range: $$
Hotel Class:2 star (2*)
Reservation Options:
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Quality Inn Whitecourt
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