Hi everybody, I’ve just returned from a night stay at the Hotel Universel in Alma and here is my review. First I would like to mention that this is not my first time in Alma, I have stayed at other hotels here in the past. The Universal hotel is located in the heart of the city, from here you can... More

My wife and I chose this hotel based on trip advisor and hotel.ca comments for the start of our bike tour of lac Saint Jean. We had booked a king bed room, and we were assigned a corner room overlooking the "cascades" of the river. Hence the name of the street "Boul. des cascades" . Excellent choice. Front desk staff... More

10 days into our tour of Ontario and Quebec we stayed here for 3 days, a slightly unusual choice for English visitors, we were not disappointed. Our room had a great view of the cascades and was large and comfortable. It had a 'pod' coffe maker which made great coffe but no facilities to make tea (good job we had... More

Hotel was very clean and comfortable ..restaurant was excellent and affordable they recently added an indoor pool . they are adjacent to a shopping mall and linked by a corridor to a movie cinema it was perfect for our family... also close to attractions and a wonderful beach

Second time staying at this hotel, and I was not dispointed. With CAA membership rate, this was a fabulous value. The service is exceptional, and location ideal - one can easily walk to nearby park and downtown pubs and restaurant. The Hotel's restaurant provided with a fabulous breakfast at a really low price. Thanks SO MUCH!

A good, clean, reasonably quiet hotel with a friendly, efficient staff, good room size and an adequate exercise facility. Access to the Internet was via a lobby computer, one, and it was free of charge. Relatively inexpensive, definitely a good value. The breakfast choices in the restaurant were good, as was the quality. Easy walking distance to several restaurants. We... More