We have stayed at the Prancing Horse 8 out of the last 9 years; and, on our honeymoon in 2003. Elaine & staff go overboard with the decor, food, personal service. The food is unbelievable. We travel to British Columbia every year, put our rental car on the B.C. Ferries and go island hopping. We have stayed at almost every...
More
..and so on! Prancing Horse simply blew us away, from the moment we drove up the drive! The pictures on the website are exactly what greets you- you don't have to go searching for a spot to "get a good view". The rooms and home are truly warm, comfortable and oh so inviting. Not to mention Laura Lee and Wendy!...
More
This was one of the best B&B experiences I've ever had! My husband and I stayed here recently as part of our honeymoon trip to British Columbia, and wished we could have stayed longer. The view was absolutely amazing! I am an extremely light sleeper, but could not understand the complaints about the noise from the road. We could not...
More
My wife and young daughter along with another mother with her young daughter found themselves suddenly caught on the Malahat on their way to Victoria because of a tanker truck accident on the highway. With no place to go, darkness creeping in and two small children to care for, Prancing Horse came to the rescue! Elaine and her staff graciously...
More
I was a little nervous after reading the other negative reviews but will usually give anything a try. I am so glad that we did. We were going to stay at the Malahat Mountain Inn for our 5 yr anniversary but when given a second quote and rudely dismissed I went on a search for something better.I found the Prancing...
More
Do NOT give Prancing Horse Retreat or Timberline Lodge your credit card number or they will charge your card and refuse to reverse the charges - even if you never stayed there. Not only did I cancel my reservation 5 minutes after making it upon realizing that the space was not accommodating for the number of guests, I asked if...
More
The client booked and changed her mind. Unfortunately her credit card had been processed and my merchant service agreement does not allow me to refund unless I have swiped the card or have a imprint of the card. It is unfortunate but It is beyond my control. I asked the client to contact her credit card company and I called...
More
We stayed at the Prancing Horse Retreat as one of four B&Bs on our honeymoon. We were looking forward to this B&B the most out of all of our stops on our vacation because of its claims to luxury and a gourmet breakfast, excellent hospitality etc.
We couldn't have been more disappointed, especially for the price we paid. It was...
More
I live in Asia and attempted to make a booking at the P.H.R for a dear friends wedding in August of 2010. To begin with the website booking service never worked on various attempts, so I emailed the owners to see if I could make a booking. After several emails back and forth for what should normally be a simple...
More
I feel very bad that you are this upset with myself and business. You were unable to book on our online system and contacted me and I simpy marked down you credit card # and processed it for the one nite deposit as it states on our website. Then you contacted me and asked me to refund your credit card...
More
Elaine was extremely welcoming and accommodating, room was huge and comfortable, lots of great touches with direct access to the deck with its unbelievable views. Breakfast was great and there are nearby nature walks. Loved this place and will return.
More
I spent an evening there with my friend over the Christmas New Years period. The place was spotless, the room was spacious and the staff was friendly. The view from this mountain top location place is incredible. Two thumbs up, highly recommended.
More
2 Reviews
37 Reviews
5 Reviews
