I stayed here on business and chose this property mainly because of its location in relation to my workplace. I have stayed here in the past but not very recently. The hotel certainly looks very picturesque when you first arrive. Check-in was fine, curteous and efficient - with very well-trained "friendly" staff. I did find that the rooms and non-public... More

Visited with a small coach party of 30 people. Expected to be placed in second rate rooms and get matching food and service. All of the group however were very pleased with the quality of their rooms and the food quality and quantity was appreciated by all. The evening dinners were attractively presented, well cooked and enjoyable. Breakfast buffet selection... More

Stayed here with my boyfriend in January for my birthday for a treat and thoroughly enjoyed it! The decor of the building is beautiful. The location is fantastic being right on park street with lovely shops and local restaurant ‘Sergios’ just 5 minutes walk away. We had afternoon tea and champagne in the drawing room which was such a lovely... More

Stayed here a couple of times this year. First time in the Royal Suite, an amazing suite with views of the cathedral. Brilliant way to celebrate for a special occasion at a reasonable price. Last stay was an executive room, again, a spacious clean room. The hotel is a little bit dated and the bathrooms could do with a refit... More

Faultless ! ! Stayed here over the Bank Holiday weekend, could not find any fault with this hotel and being an ex-hotelier I am not easy to please. Excellent location, superior room was large and beautifully furnished, including plants (lovely touch), bed was one of the most comfortable I have ever slept in and the linen was top quality. In... More

Really pleased with this hotel. Great location, delicious breakfast and good facilities (pool, sauna, steam room). Would recommend and stay here again! The staff were always keen to help. The room was very comfortable, no complaints at all!

Stayed here on business and the basic room has improved quite a bit since last year. However, this is a hotel that commands three figure room rates and I just cannot accept that. It's location is excellent, the facilities decent enough and even the staff, food and drinks appear to have improved. Even the prices have been revised. But I... More

Very conveniently located next to the Cathedral and close to many of Bristol’s attractions. Appears to have been built in different sections, and getting to our room involved going up and down stairs or elevators, and asking for directions more than once. Spacious room with a good sized bathroom. We only stayed one night, as part of a large group... More

Only stayed one night but the location is great - right in the heart of the city. I was in a huge room and it was extremely comfortable with some lovely touches - like a coffee filter - plant and great products in the bathroom. Staff were very friendly and helpful, especially as the 10k run had closed local roads... More