Stayed two nights whilst working in the West Country and could not have wished for better. Very clean and comfortable room, especially the bathroom which often lets other hotels down. Excellent choice of meal arrangements and great quality too. All the staff extremely helpful and focussed on providing great service - this hotel and staff could teach many 5* establishments...
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Dear Guest,
Thank you for taking the time and making the effort to complete a Trip Advisor Review after your departure from staying with us.
I appreciate your feedback. The whole team here is very proud of the hotel, the quality and service that we provide.
We look forward to welcoming you back to the Holiday Inn Bristol Airport where...
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Would like to say a big thank you to a member of staff named David who was extremely helpful in arranging an unexpected stay for my daughter and grandaughter due to being delayed in Spain. They found the hotel to be comfortable, friendly and good collection service from the airport to the hotel.
Well done Holiday Inn.
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Dear Guest,
Thank you for taking the time and making the effort to complete a Trip Advisor Review after your departure from staying with us.
We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments...
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Stayed for 1 night 23rd December before escape to Spain for Christmas.Staff were helpful and friendly.The bed was very comfortable.Choice of casual eating in the bar area or fancy in the restuarant.We went casual which was reasonably priced. Very close to the airport only a 10 minute drive .Good for a 6 am flight.I would recommend.
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Dear Guest
Thank you very much for your kind comments on Tripadvisor. We as a company pride ourselves on providing the highest standard of customer service possible and are pleased when customers give us such good feedback. I am glad that you found the hotel facilities to be efficient during your stay and I am glad that you found your...
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We booked the Holiday Inn at Bristol airport for an overnight stay before an early flight. The first disappointment was that the hotel isn't right next to the airport but 2.5 miles away. We had rang in advance to ask about leaving the car there during our stay and we were told "just to turn up and sort it out...
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Dear Guest
Thank you very much for posting your recent review on Trip Advisor. Here at the Holiday Inn Bristol Airport, guest’s views and opinions are very important to us, as they allow us to constantly improve the services we offer, and help us to provide great hotels guests love.
Firstly, I would like to apologise for the problems you...
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Stopped here for one night due to an early flight from Bristol airport following a long drive. This hotel is in a great location for the airport, approx 5 mins, and very easy to find. Check in was fine and the room looked, at first glance, quite nice. It was, however, freezing. There was an air conditioning unit and we...
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Dear Guest,
Thank you for taking the time and making the effort to review our hotel on Trip Advisor. I do appreciate you letting us know about your stay as this can only assist us in improving our service and standards.
I was pleased that you chose to visit the Holiday Inn Bristol Airport but very sorry to learn that...
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We returned to this hotel after a good visit the first time but unfortunately it didn't meet the quality of our previous visit. We arrived and checked in which went smoothly but that was as far as it went. We went down for a meal in the bar area, we ordered our food (scampi and chips) it came out and...
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Reviewed 17 September 2011
Dear Guest,
Thank you for taking the time and making the effort to complete a review on trip advisor. Guest feedback is extremely important to us and our services that we provide to our guests are continuously under review.
I was pleased that you chose to visit the Holiday Inn Bristol Airport but very sorry to learn that you experienced...
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We stayed there on Dec 7th and although clean and reasonably efficient the following disappointments arose:
1) Heating in room was inconsistent meaning we were cold on one of the coldest nights of the year in UK so far.
2) Poor lighting in bathroom for me to shave or wife to put make up on.
3) Restaurant food was fair...
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Dear Guest,
Thank you for taking the time and making the effort to complete a review on trip advisor. Guest feedback is extremely important to us and our services that we provide to our guests are continuously under review.
I was pleased that you chose to visit the Holiday Inn Bristol Airport but very sorry to learn that you experienced...
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Located about 10 minutes drive from Bristol airport. As I was working at the airport, this suited me well. I got the A2 bus from Temple Meads and then asked for the Shuttle Bus to meet me at the airport; paid £3.50. Must say I hadn't been advised about the fee in advance though and only noticed it on my...
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Dear Guest
Thank you very much for taking the time to post a Trip Advisor review. Here at the Holiday Inn Bristol Airport, we love to hear from our guests!
I would like to thank you for your kind comments about the hotel staff. It is so encouraging for the team to hear positive feedback and I have passed on...
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Stayed for one night before a flight at Bristol Airport, staff were extremely friendly and helpful. We booked DBB and the food was excellent. The rooms were clean and comfy. In particular the reception staff were very friendly, helpful and chatty. I don't understand some of the poor reviews on here as we had a wonderful stay. We were staying...
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Dear Guest
Thank you for taking the time to write a review on Tripadvisor. I am very pleased to hear you had a pleasant stay with us and i'd like to thank you for your positive comments regarding our food and our staff. It is our pleasure to ensure that all our guests thoroughly enjoy their stay and are so...
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I am a frequent visitor (travel quite a lot for work) and platinum priority club member I know the level of service I should receive. I've always had a positive experience at this hotel, and wanted to write a review because good service is not always documented. People are quick to complain buit not so quick to compliment when it's...
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Dear Guest
Thank you very much for your comments here on Trip advisor. I would like to thank you for your loyalty and assure you that your comments will be shared with the Holiday Inn Bristol Airport team. We hope to be able to serve you again as good or even better in the future.
Once again thank you for...
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56 Reviews
123 Reviews
43 Reviews
