We have just spent three nights at the Beresford Hotel with Shearing Holidays. My husband and I paid extra for a sea view and our room was fine. We requested for lift access for my Mum and my Father in law but on arrival were told that the lift for our rooms was out of order. We explained that both... More

On arrival room allocation didn't match our names so had to show booking invoice, our room was No 52 the case outside was for room 32, plus no key in the door as expected, the ceiling and walls to our room were in poor condition. Things happen in three's, it did! that night a very apologetic barman dropped a glass... More

This is my third Shearings holiday and it definitely comes in at third place. My heart sank when our coach pulled up outside the Beresford Hotel. It looked old and tired and worn-out. However, my sea-view room was comfortable and clean apart from the carpet that looked as though it hadn’t been vacuumed for some time. The communal rooms were... More

Stayed there for 3 nights on the may bank holiday weekend. The location is great a short walk into town and opposite a beach. I upgraded to a sea view which was very nice. The staff were great and the food was good. I stayed in room 305 which was nice apart from problems with the water pressure in the... More

We've just spent four nights at the Beresford on a Shearings holiday. The staff couldn't do enough for us and were obviously motivated by the management who were all 'hands on'. Waching them they all appeared to enjoy their work. The food was plentiful with a good selection and the entertainment was very good. The sea views from our bedroom... More

We have just got back from the Beresford having been on a Shearings Coach holiday. The hotel is very clean, maybe parts a little dated, ie the lift!! The staff were amazing nothing was too much trouble . The breakfast and evening dinner were very good and the drinks vouchers most welcome. The entertainment each evening was good and we... More

We stayed here for one night only as we wanted an extra night in Newquay ,we arrived in our room but was shocked at how dirty it was ,sheets were clean but the throw was filthy ,the doors had all sorts of marks on them and lots of dust ,we went down to reception and said we were unhappy ,i... More

Stayed at the Beresford for 3 nights. The rooms at the front of the hotel have veiws overlooking the sea, however you pay an extra nightly rate for these. Our room was on the 3rd floor and had recently been renovated, some of the other rooms though were in need of updating. The reception, lounge area and dining room were... More

We recently stayed at the Beresford as part of a Shearing's Coach tour for 5 days. The Hotel is situated right on the cliff top and the views are lovely. Staff were very helpful and friendly. Food good, always served hot and portions were plentiful. The lift is rather scary being very small (two people only just fit in) but... More