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All 57 Newquay hotels »

The Bay Hotel

Esplanade Rd, Fistral Beach, Newquay TR7 1PT, England
Hotel amenities
Ranked #8 of 57 hotels in Newquay
4.0 of 5 stars 368 Reviews
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368 reviews from our community

What travellers say about this hotel
  • Sea view(31)
  • Fistral beach(20)
  • Very friendly(18)
  • Swimming pool(18)
  • Best room(17)
  • SPA FACILITIES(15)
  • Evening meals(11)
  • Bar area(9)
  • Good value(9)
  • Great location(7)
Traveller rating
    183
    96
    42
    26
    21
Only show reviews for Family (23) | Couples (215) | Business (29)
Date Rating
Suzy W
Torquay, United Kingdom
1 review
5 of 5 stars Reviewed 10 February 2012

Very reasonable room rates (February) and free upgrade to sea view so you can watch the crazy surfers in the sea at 8am and -2 degrees! - excellent spa facilities (relaxation and treatment rooms amazing). Nice pool (a little cold), great gym and jacuzzi. Massage very relaxing. Food was OK but not amazing, and a little on the pricey side... More

Was this review helpful? Yes
Sue Francks, General Manager at The Bay Hotel, responded to this review
15 February 2012

Thank you for you for your kind comments, I am sorry that on this occasion the food did not live up to your expectations I hope you will give us another opportunity to wow you in the future. More

Karen N
Bath, United Kingdom
Senior Reviewer
8 reviews
8 helpful votes
3 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

We found this special offer on Secret Escapes which was two nights with a three-course meal on both days and use of the spa facilities. Unfortunately it didn't include a sea view, this was an extra £40, however, our room over the kitchens had some weird noises coming out of them so we were upgraded. The sea view is an... More

Was this review helpful? Yes
Sue Francks, General Manager at The Bay Hotel, responded to this review
15 February 2012

I am sorry that you were not satisfied with your stay. We take pride in our service levels, accommodation and food and we normally receive very high praise however I take on board your comments and appreciate the feedback. More

MalHay
Dunstable, United Kingdom
Senior Reviewer
7 reviews
7 helpful votes
4 of 5 stars Reviewed 1 February 2012

I've just got back from my second stay at this hotel and I have to say it's now my favourite place to stay in Cornwall. I didn't use the spa, but the bar area's really nicely done, the restaurant's fantastic - turning out great evening meal's and breakfasts - and the views over Fistral Beach are stunning. The rooms are... More

Was this review helpful? Yes
Sue Francks, General Manager at The Bay Hotel, responded to this review
15 February 2012

Dear Malhay, thank you for your lovely feedback. We do not have iron’s and ironing boards in the restaurant but we do have a guest laundry which is free for guest to use throughout their stay. More

cara w
lostwithiel
1 review
5 of 5 stars Reviewed 31 January 2012

Once a year me and my mother in law stay at The Bay Hotel and take full advantage of their Sunday Spa Special and our latest stay was this weekend just gone. It is quite simply fantastic value for money. The hotel is always been spotless and the customer service is fantastic you are made to feel really special and... More

Was this review helpful? Yes
Sue Francks, General Manager at The Bay Hotel, responded to this review
15 February 2012

Dear Cara, Thank you for your feedback I am really pleased you enjoyed your stay and hope to see you again soon. Remember find us on face book and there are some fantastic special offers every week. More

GraemeHertfordshire
Hertfordshire
Senior Reviewer
8 reviews
3 helpful votes
4 of 5 stars Reviewed 30 January 2012

We stayed here for 3 nights over the final w/e of jan 2012. Room 121. Spacious and a great sea view. Bathroom a bit basic but overall good. I booked through travel zoo and secured a free spa treatment for us. Very nice! Overall cost for 3 nights £263 for room incl breakfast. Shortly after booking though I received 3... More

Was this review helpful? Yes
Sue Francks, General Manager at The Bay Hotel, responded to this review
15 February 2012

Dear GraemeHertfordshire, Thank you for your feedback and your comments will be investigated into. More

carby76
cornwall
Senior Reviewer
6 reviews
2 helpful votes
1 of 5 stars Reviewed 28 January 2012

Visited The Bay for breakfast as have eaten in the restaurant for Christmas before and loved the food so was completely shocked at what was served for breakfast! The menu stated that the scrambled egg on toast was creamy yet light served on toast.... the reality of it was cold toast with NO butter and microwaved eggs that honestly tasted... More

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Sue Francks, General Manager at The Bay Hotel, responded to this review
15 February 2012

Dear Carby76, I am sorry you didn’t enjoy your breakfast this is not the normal feedback we receive regarding the quality of your food. I wish you had raised it to the staffs attention on the day as we wouldn’t have wanted this to spoil your special day. More

sweetpea006
Cornwall, U.K.
Reviewer
3 reviews
16 helpful votes
5 of 5 stars Reviewed 24 January 2012

My best friend and I enjoyed our now annual post Christmas spa break. We chose the Bay Hotel and Fistral Spa, Newquay this year. The break was a "Sunday Spa Special" and included:robes a slippers;use of the bar and lounge, swimming pool,jacuzzi, steam room and sauna; 55 minutes of treatment in the beauty saon; dinner, bed(sea view as part of... More

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Sue Francks, General Manager at The Bay Hotel, responded to this review
15 February 2012

Dear Sweetpea006, We are really pleased you enjoyed yet another stay with us. Dont forget that your loyalty discount as you are a returning guest, special offer at the moment is 5% of your accommodation. More

wagtail685
Cornwall
Reviewer
5 reviews
1 helpful vote
4 of 5 stars Reviewed 23 January 2012

I admit that January is not the best time of the year to visit Newquay and most hotels in the off season tend to relax their service, staff and quality a little and The Bay Hotel is no exception. It's location really is superb though with a wonderful view of Fistral Beach from the cafe/bar that will have you gazing... More

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Sue Francks, General Manager at The Bay Hotel, responded to this review
15 February 2012

Thank you for your feedback. More

loanstar1
Bognor Regis
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 18 January 2012
1
person found this review helpful

We stayed for two nights at the bay as part as an inclusive dinner, bed and breakfast deal. The hotel itself looks impressive from the outside and the communal areas are smart, modern and clean. On arrival we checked in and the reception staff were lovely - very helpful and we got a free upgrade to a sea view room.... More

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Sue Francks, General Manager at The Bay Hotel, responded to this review
15 February 2012

Thank you for your kind comments, I am really pleased you enjoyed your stay and we hope to see you again. More

bbjods
london
Reviewer
5 reviews
1 helpful vote
5 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

This is now my 3rd spa day at The Bay and I can't recommend them highly enough. It starts from when you check in where you food order is taken to ensure lunch runs smoothly. The choice for lunch is good and the food is nice. My only suggestion would be to vary the menu more to people who visit... More

Was this review helpful? Yes
Sue Francks, General Manager at The Bay Hotel, responded to this review
15 February 2012

Gllad to see you enjoyed your spa day and I would like to let you know we have now launched our new spa menu so hopefully you can come back and try that one soon. More

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The Bay Hotel Also Known As

  • Bay Hotel Newquay
Address: Esplanade Rd, Fistral Beach, Newquay TR7 1PT, England

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