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Copthorne Hotel Plymouth

3.0 of 5
Armada Way, Plymouth PL1 1AR, England
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Copthorne Hotel Plymouth
Ranked #17 of 21 hotels in Plymouth
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326 reviews from our community

Traveller rating
    44
    90
    108
    58
    26
See reviews for
Families
46
 
Couples
98
 
Solo
30
 
Business
100
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 23 May 2013 NEW

I have used this hotel for business on two occasions. The reception staff are friendly and efficient and the location is convenient for the City and for an evening strolling around the Barbican. However why do hotels still choose to charge for WIFI? It is frustrating and very poor customer service; I asked and was told that it was “Company... More

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North Yorkshire
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW via mobile

Stayed for 2 nights and whilst the hotel feels a bit dated, it was clean with friendly staff and a decent room. For the price it was excellent value for money and the breakfast was very good with loads of choice. It is bang in the city centre and a five minute walk to the railway station. It also has... More

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Plymouth, United Kingdom
Senior Contributor
42 reviews 42 reviews
33 hotel reviews
Reviews in 26 cities Reviews in 26 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

I stayed here for 3 nights and, given the cost of £50 per night, it was great value for money. The check-in was quick, efficient and friendly despite it being midnight and the room I was given was enormous. It was well stocked with teas, coffees & biscuits, had a very good double-bed, writing table, colour TV that was tuned... More

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See 4 more reviews by Matt R for Plymouth
CopthornePlymouth_UK, Reception Shift Leader at Copthorne Hotel Plymouth, responded to this review
19 May 2013

Dear Guest Thank you for taking the time to post your review on the Copthorne Hotel Plymouth. It’s always a pleasure to hear about guests having positive stays with us. We pride our delivering a high standard of customer service and it’s great to hear that this has been the case with you. Should you ever find yourself in Plymouth... More

London, United Kingdom
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

As lots of other reviewers say, this is a good hotel with staff who really try, but in desperate need of a refurb. It just looks really tired! The room was average, very dated TV, bathroom average but to be fair everywhere was very clean. We didn't have breakfast, we thought it was expensive for what was on offer (£15... More

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Bath, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 16 May 2013

A one night stay , rooms dated so much in need of a major refurb. The staff were lovely, helpful and friendly on check in ... The breakfast experience was awful ..... Needs to improve with organisation, right staff and right food. Lots to do to make the hotel a great place to stay.... Such a shame when the location... More

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CopthornePlymouth_UK, Recepton Shift Leader at Copthorne Hotel Plymouth, responded to this review
19 May 2013

Dear Guest May I start by offering my thanks for taking the time to complete a review on the Copthorne Hotel Plymouth. It noted that the Copthorne Plymouth requires an injection of capital, which is currently in the planning stages. However we would not expect work to commence until mid 2014. I am pleased to hear that your check in... More

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2 of 5 stars Reviewed 15 May 2013

Visited my son who is at university, great location, hotel clean, beds comfortable but very dated and needs refurb. Object to having to pay for wifi and parking. Woken up at 530am by bin men ! Staff efficient but not friendly.

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stoke
Top Contributor
65 reviews 65 reviews
45 hotel reviews
Reviews in 45 cities Reviews in 45 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 12 May 2013

Stayed on business in May. Good location and not too far from town - few minutes walk Walk to sea / Plymouth Hoe is around 10 - 15 minutes which is worth a walk for the view. Staff were efficient and freindly, giving us good direction to local attactions. The hotel is built on a hill and so the location... More

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CopthornePlymouth_UK, Reception Shift Leader at Copthorne Hotel Plymouth, responded to this review
19 May 2013

Dear guest, Thank you for you review. I am pleased that you have enjoyed your stay and have been treated well by our staff. We look forward to welcoming your back to stay with us again and maps are always available on request from our reception team. Kind regards, Carly Hobbs, Reception Shift Leader. More

London
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 7 May 2013

We stayed in this hotel for two nights recently for a family wedding. First the good points - the room was clean, the towels were generous, breakfast was plentiful and the bar staff & cleaners at least were cheerful & helpful. The not so good points - you have to pay for parking (£6/day- which is only 50p cheaper than... More

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South Molton
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 7 May 2013

Booked into this hotel as a convenient location at go to a concert at Plymouth Pavilions. Discovered that it was overbooked. Staff helpful in providing taxis etc to venue from the hotel we were re-located to -Furies Inn on the International business park. Turned out to be a better deal but more by fault than design. Copthorne staff very good... More

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London, United Kingdom
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 May 2013

After reading some of the reviews I was very nervous that we had booked to stay at the Copthorne Hotel in Plymouth - True the decor is dated and the building looks like a municipal car park, however, rooms were very clean, beds very comfortable - nice fluffy towels in the bathrooms. Staff are young,friendly and helpful. Breakfast choices were... More

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Hotel Summarization (Beta)

What travellers say

  • Car park(16)
  • Very good(5)
  • Good location(4)
  • Room service(3)

Additional Information about Copthorne Hotel Plymouth

Address: Armada Way, Plymouth PL1 1AR, England
Phone Number:
Region: United Kingdom > England > Devon > Plymouth
Amenities:
Business Centre Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #17 of 21 hotels in Plymouth
Price Range: $
Hotel Class:3 star (3*)
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Also Known As:
Plymouth Copthorne Hotel

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Copthorne Hotel Plymouth
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