The rest of the hotel does not match the lobby and bar. Stayed in a number of rooms, most were a little tired. If you stay at the wrong side of the hotel, it can be extremely noisy at night, as it faces down to the main student nightclub area of Plymouth. Breakfast was ok, and the sports facilities are... More

I like to stay in hotels with leisure facilities to give me something to do of an evening. This hotel has above average facilities (I look at the types of machines and weight of the free weights rather than how posh or swanky the rooms are). For some reason I just never clicked with this hotel. I don't know whether... More

Book the holiday inn instead is my advice. The main areas of the hotel look recently refurbished and are lovely, the rest are a bit grotty. I can't believe nobody else seems to have pointed out how awful the leisure club is - small, cold pool and shabby, grimy changing area. Lots of cracked tiles and years of dirt in... More

was living in hope that the food would be good but not to be the hotel is in need of updating entrance was ok but the ballroom if you can call it that is in a time stop back 30 years ago it was like sitting in a nursing home dinner room on a lager size food was as bad... More

had our xmas party on 10.12.11 the food was shocking meat dry no gravy over all kfc would of been better would not eat there again table service was ? well what can i say it just was not there .. need to smile a bit more a very dissapointing night on that side ..disco was ok after ... More

Stayed for the sat night so we could do our xmas shopping in one hit. . . . Had a great sized room on the 4th floor, very clean and fresh . Excellent location for the shops, theatre, pavillons and the barbican. There was a wedding in the hotel, and we thought we may get disturbed by the party goers,... More

Hotel staff are very friendly and helpful The checkin was very efficient but our rooms were not ready. The receptionist kept our bags whilst we went for lunch and returned an hour later when our room was ready. The room was on the top floor and had an attic access door in the ceiling above the bed the water tanks... More

Reasonable hotel paid too highly for the best room with whirlpool bath not quite what we expected for the cost around £170 coat hangers none available although iron and board at least to remove the creases caused ! No room service for breakfast or after ten pm after concert finished and we returned to hotel at 10.30 pm could not... More

Easy to find - just follow the signs for the Pavillions. The welcome from the receptionist was great, our room was large, clean and looked smart. I thought the only down side was the lack of childrens menu in the restaurant but I spoke with the chef who was happy to cook just about anything my son wanted. The location... More