This was our third stay at the Toorak and overall we were pleased with it. There were however one or two specific points on which we were less than happy. Whilst the variety and quality of food in the restaurant was very good we did feel that the service was at times very slow. Staff were courteous but, once the... More

stayed with family for a summer break, lovely rooms, clean & tidy hotel, very pleasant staff, lovely food, if in area again will stay. More

We have been to the Victoria twice & the Toorak once. We have enjoyed all of our visits so far. Although we must mention that the food at the Victoria this last New Year was not as good as previous times. The service in the restaurant was first class but the food did not meet our particular needs. We are... More

We returned to the Toorak for a weekend break taking advantage of a special offer deal. The terrace room was excellent, large and clean. The facilities at TLH are second to none and due to the inclement weather we took full advantage of them. The staff were efficient and friendly whilst the food was good with a reasonable amount of... More

we have stayed at the "toorak"many times in the past and have found it comfortable,friendly with great facilities and lovely food.This time however it was a particularly cold week and the hotel guests suffered with cold rooms and a freezing cold restaurant"we all ate with our coats on"We felt this was worthy of a comment at reception and was confronted... More

We attended Gerald and Margaret Thompson's ballroom dancing break which was most enjoyable - an excellent blend of entertaining tuition and social interaction. Our room was fine, although the bathroom could have done with a little TLC. We enjoyed our stay apart from the fact that the restaurant didn't cope very well my husband being on a low-fat diet, even... More

we have been coming for 9years with our family we allways have terrece rooms they wont go any any where else it is a loveley hotel for families loads to do whatever the the weather the service is great the staff are loveley and very helpfull the food is really good there is a seperate menue for children wehave also... More

We returned once again to the Toorak and were not disappointed. The high standards are maintained with all areas clean and tidy. The room was well prepared, and being a terrace room it was good to be able to go outside even in mid January. The communal areas are comfortable and there are a variety of bars for all tastes.... More

I have been visiting the Toorak hotel almost every year since 1999, the service and facilities have not remained constant, in fact they have continued to improve. The Lands End John o' Groats Association has been using the hotel for many of the 28 years it has been in running, in fact we house our trophies in the Toorak. I... More