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Grosvenor Hotel Torquay

Belgrave Road, Torquay TQ2 5HG, England
Hotel website
Hotel amenities
Special Rate
£49 (GBP)
Grosvenor Hotel Torquay
Ranked #64 of 100 hotels in Torquay
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271 reviews from our community

Traveller rating
    92
    97
    31
    23
    28
See reviews for
Families
48
 
Couples
118
 
Solo
6
 
Business
5
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Southport, United Kingdom
1 review
4 of 5 stars Reviewed 16 May 2013 NEW

Stayed at the Grosvenor for a surprise birthday party, have to admit rooms very tired. However, at £39 for BB for a room and staff who are lovely, polite, helpful and enthusiastic you would be hard pushed to go wrong. Breakfast was good, everything in the hotel clean. The party was brilliant and best of all the surprise of seeing... More

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Frome, United Kingdom
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 15 May 2013 NEW

We came here in a DBB deal last minute for the Friday night. We got there late, around 8pm so expected to miss our included dinner. The lovely lady who checked us in said not to worry and arranged for us to still have our meal! What a great start! The problem was the next lady we encountered didn't know... More

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See 2 more reviews by AmynAdamUk for Torquay
devon
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

Don't hesitate to go with one of their on line prices. We paid £39 bb for two!!! What outstanding value. Yes it needs some TLC but show me somewhere at twice or treble this price that doesnt. Excellent staff. Don't be put off by the TV series, go because of it and enjoy!

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Hayle, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 May 2013 NEW via mobile

Took my family to the Grosvenor on Sunday for a surprise lunch for my wife's birthday. We took a chance by turning up without e reservation, but were told that it would be no problem. We had a fantastic carvery, then had a look round the hotel, to compare real life to the TV program, of which we were both... More

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Birmingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 13 May 2013 NEW

what a shame our friends had booked a weekend away at the Grosvenor hotel after viewing the website which advertised newly decorated and spacious rooms to book.....what a joke the first room we was allocated was tiny, dingy and could be only be described as glorified storage room situated right above the kitchen on request we was moved to a... More

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Bristol, United Kingdom
1 review
4 of 5 stars Reviewed 13 May 2013 NEW

The family went this weekend for my son's 9th birthday. He was treated like a king and he will remember it forever. Yes the hotel is tired but it is really clean which is the main thing. The staff are excellent and their added smiles and welcomeness really make the hotel. The food was also very good. We will be... More

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London, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 9 May 2013

quick note - mark jenkins sold this for £1 m punds to keith richardson great staff, ok food great location the place is great, Hotel looked Tired in all aspects as its in need of work and hasnt been kept up, but i cannot say that we didnt have a comfortable stay

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Rebecca S, General Manager at Grosvenor Hotel Torquay, responded to this review
12 May 2013

Thank you for your kind review. The Richardson Group purchased the hotel back in October. We are currently refurbishing, and decorating the hotel as there are areas that are tired as you have said. The staff here are great, we have all new menus implemented with a great Head Chef (Ricco Jenkins). We are situated right on Torquay Seafront, and... More

Bristol, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 9 May 2013

We had seen the Grosvenor on the television and what a disappointment it was. The hotel is in desperate need of a total refurb. Our bedroom was up so many flights of stairs which would have been fine if we were mountain goats not two 70 year old O A P s. The carpet in our bedroom was dirty with... More

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Rebecca S, General Manager at Grosvenor Hotel Torquay, responded to this review
12 May 2013

Thank you for your review. I am sorry that the hotel was not at the correct standard for you. We are currently in the process of renovating the hotel, which unfortunately is a process that does not happen overnight. Thank you for mentioning that the staff were first class for your stay. This is our main aim at the moment... More

uk
2 reviews
3 of 5 stars Reviewed 8 May 2013

My Husband and I had a lovely 3 night 4 day visit to Torquay and stayed at the Grosvenor Hotel, Yes, the Hotel looked Tired in all aspects as its in need of work and hasnt been kept up, but i cannot say that we didnt have a comfortable stay. The staff were always pleasent and very helpful. The room... More

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Rebecca S, General Manager at Grosvenor Hotel Torquay, responded to this review
12 May 2013

Many thanks for your kind review. The Richardson group purchased the hotel back in October, and we are currently renovating. As you have said, some parts of the hotel are tired, but we are working hard to get these refurbishments completed as quickly and efficiently as possible. We have 3 car parks which is great for our guests. We do... More

London, United Kingdom
Senior Contributor
47 reviews 47 reviews
26 hotel reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 7 May 2013

nananana naaa bat man bat man bat man.....loves a bit of the grov hotel. its a bit of a hov but wat u expect from the grov. down at the bottom of the garden... amoungs the birds and the bees....LIVE THE PODdiNGTON PeAs! ........ the hotel has lovely peas. spider man spider man does what ever a spider can spins... More

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Rebecca S, General Manager at Grosvenor Hotel Torquay, responded to this review
12 May 2013

Thank you for your review. I can see that you were enjoying yourself, down at our newly renovated outside pool and bar. It is a glorious area to sit and enjoy a drink whilst the sun is shining. We look forward to seeing you again. More

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Additional Information about Grosvenor Hotel Torquay

Also Known As:
Torquay Grosvenor Hotel
Torquay Hotel Grosvenor
Address: Belgrave Road, Torquay TQ2 5HG, England
Phone Number:
Region: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Bar/Lounge Beach Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Pets Allowed Restaurant Room Service Suites Swimming Pool
Hotel Style:
#14 On the Beach Hotels in Torquay
Price Range: $$
Official Description (provided by the hotel):
The Grosvenor Hotel, One of Torquays best located Hotels situated on the level opposite award winning Torre Abbey Sands and adjoining Torre Abbey Gardens, Live entertainment & Dancing every night, Children welcome ... more   less 
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Grosvenor Hotel Torquay
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