I Stayed here via a KGB deal for 2 nights for my partners birthday. We found the staff extremely helpful and knowledgeable, and really couldnt be more helpful. The food is pub grub, but by no means bad. In fact we found it pretty decent . Breakfast was brillant! All well cooked and very tasty, timings of breakfast and dinner... More

Just returned from a two night stay at the Bournehall Hotel , we went on a gogroopie deal... We were given a room the had wall paper hanging off the walls and mould in the hall way outside our room, I asked to change but was charged to move to a room that was slightly better. Breakfast was ok, but... More

Me an my husband stayed here for his birthday an it was lovely an relaxing .staff very polite an friendly. As its only a 2 star i do think it should be at least a 3/4 star as its a lovely place t stay an very reasonable in price the food was great an very tasty well worth every penny... More

I booked this hotel using late rooms for the Sunday night of the bank hols weekend, and unlike other hotels, I was rather happy that a) it wasn't a 2 night minimum stay b) the price. For one night during the bank hols weekend we paid £37.50. Whilst the hotel is a little tired looking, the room upon arrival was... More

Stayed for a girls weekend 26-28 April with good value booking made through Late Rooms. Good location, 10minute walk down hill to sea front or centre of town. Reception staff couldn't have been more helpful or friendly, always remembering which rooms we were in, and on good form when we arrived back in the early hours! We stayed in a... More

For a two star hotel, the service and cleanliness is five star! The owners of the hotel cannot do enough for you and Matthew is unbelievably helpful, friendly and his customer service is second to none. Cannot wait to go and stay again - never stayed in a two star before but this hotel has completely changed my opinion and... More

Taking into account that this hotel is rated a two star I got what I expected in terms of rooms, value for money, etc. However not all but the majority of the staff attitudes completely ruined my stay, I work in the customer service industry and I know how customers should be treated.. I don't like writing bad reviews at... More

There was a group of 16 of us came down for the weekend, we were greeted and told we needed to pay more even though this had already been sorted on the phone less than a day before due to their mistake. When we produced the receipt and refused to pay this random extra charge, suddenly everything was ok. The... More

Stayed here while relocating to Bournemouth area. After trying 5 other hotels locally, I can honestly say this was the best of the lot. It has a great location on the West Cliff (a couple of mins walk from BIC, Pier and Seafront), ample parking, often an issue in the town. Bar prices very reasonable, was room only so didn't... More