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The Cumberland Hotel

3.0 of 5
27 East Overcliff Drive, Bournemouth BH13AF, England
Hotel amenities
The Cumberland Hotel
Ranked #11 of 73 hotels in Bournemouth
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1,153 reviews from our community

Traveller rating
    560
    360
    119
    69
    45
See reviews for
Families
195
 
Couples
523
 
Solo
56
 
Business
139
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
1 review
5 of 5 stars Reviewed 17 May 2013 NEW via mobile

I booked a surprise party for my wife's 30th birthday the first bank holiday in May, we had the function room from 19:30-0100. First impressions of the hotel are lovely location amazing decor and very helpful reception area staff. Although I managed to pop in a couple of times due to me working overseas most of the party was arraigned... More

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Rye, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 May 2013 NEW

Stayed at the Cumberland twice this year so far and would definitely recommend it as a base for visiting bournemouth. The rooms are a little dated and could do with some updating but the bar/restaurant areas more than make up for this. The decor in the bar is so inviting you never want to leave, their cocktail menu is varied... More

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Dover, United Kingdom
2 reviews
2 of 5 stars Reviewed 13 May 2013 NEW

Noisy. Friday and Saturday akin to living in a kettle drum. Complain. Staff response, smiling indifference. Rooms basic and tatty. They state that they have spent an enormous amount of money on refurbishment. Certainly not the bathrooms and bedrooms. Decided not to dine as the service and quality might have been to the standard og the main hotel. Used for... More

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London, United Kingdom
1 review
1 of 5 stars Reviewed 13 May 2013 NEW

My wife and I needed a decent break so after looking at the reviews on TA we opted for this hotel, it was a little bit over our budget but we thought we'd treat ourselves. First impressions we're that it was in a good location and was certainly clean. The check in was efficient but not friendly still no matter... More

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Welsh Marches
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 13 May 2013 NEW

We stayed with friends for three nights from 9th to12th May. Booked seafront rooms and were upgraded on arrival to 4th floor. What was particularly impressive was the staff team, all very friendly and dealt with any requests immediately. Rooms were fine although the showers were a bit antiquated. Food on set menu was very good and generous portions. All... More

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Bridport, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 12 May 2013 NEW

lovely art deco hotel relaxing lounge and lovely dining room food very good staff helpful and attentive, lovely afteernoon three tier tea scones cakes etc we had room with balcony above lounge which unfortunately had the sound of piped music base was too loud there was a wedding taking place and music went on until 12 oclock ask for a... More

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See 6 more reviews by concertfans for Bournemouth
1 review
4 of 5 stars Reviewed 11 May 2013 via mobile

Having visited the hotel, several times before our wedding day it's fair to say that I thought that I knew what to expect.. I was wrong.. But for the best.. The hotel decor is fantastic, food and service second to none and bridal suite brilliant. I can't really fault a thing and a big thank goes out to everyone at... More

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FERNDOWN, DOREST United Kingdom
1 review
5 of 5 stars Reviewed 10 May 2013

On the 6th April we had a wonderful time celebrating the Wedding of one of our daughers at this hotel. We had visited a Wedding fair here early last year and my daughter fell in love with this place and wanted to get married here. Well we weren't dissappointed.The hotel is in the "Art deco" style and has many beatiful... More

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KevinWood, Owner at The Cumberland Hotel, responded to this review
12 May 2013

Dear LynnJJ741, I cannot tell you how elated I am to hear that the big day went so well (especially the British weather). We host many weddings here at the Cumberland and our solid reputation for second to none customer focused service, innovative fresh food and chic style mean that we are high on the list for many future brides.... More

Plymouth, United Kingdom
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 9 May 2013

The hotel overlooks the sea and if you are lucky enough to get a front facing room you can see right across the coastline. The hotel is dated like a 1940's cruise ship and the decor is mismatched, however the reception staff are very friendly and accomodating. The lift was tiny so not good if you aren't keen of confined... More

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KevinWood, Owner at The Cumberland Hotel, responded to this review
12 May 2013

Dear Gemma C, Thank you very much on the whole for your review. Admittedly I am a little perplexed by some of your comments. By I do accept we are all different and we have different expectations. I am concerned by your comments of poor service with breakfast! This is a matter that I do take very seriously and please... More

Banbury, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 8 May 2013

We stayed 24/3/13- 25/3/13 on a B & B Basis.We had stayed at their isister hotel, The Suncliff, twice before but having walked past the Cumberland, always wanted to stay there. We were not disappointed. We were greeted by a very friendly and helpful receptionist - always a good start. The hotel is very attractive with a relaxing atmosphere. We... More

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KevinWood, Owner at The Cumberland Hotel, responded to this review
12 May 2013

Dear RandG1978, I am very glad to hear that you would recommend the Cumberland. and also that you enjoyed your previous visits to the Suncliff. Thank you for taking the time to share your thoughts with the Tripadvisor community. Every review is read and discussed amongst the team and provides valuable feedback. Kevin Wood More

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Additional Information about The Cumberland Hotel

Also Known As:
Cumberland Bournemouth
Cumberland Hotel Bournemouth
Address: 27 East Overcliff Drive, Bournemouth BH13AF, England
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Swimming Pool
Hotel Style:
#3 Romantic Hotels in Bournemouth
#3 On the Beach Hotels in Bournemouth
#7 Business Hotels in Bournemouth
#9 Family Hotels in Bournemouth
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Large Modern Resort style seafront 3 star hotel with 0ver 100 rooms, many rooms with ocean view and balcony or terrace. Two restaurants including Two AA Red rosette award winning Ventana Brasserie, Stylish and trendy Bar and Miami style lido deck with heated outdoor pool( May-Sept), summer BB!Q's and Chill Beds. The Art Deco style resort was Awarded Best large hotel 2009 in the Bournemouth Tourism Awards, is Bournemouth and Dorset's highest AA rated 3 star hotel at 88% in 2013 and also won several national excellence awards in 2011. Rooms are good quality 3 star rooms whilst service is exceptional with stunning public facilties. The Cumberland also has the facilty of an indoor leisure Sauna/Pool complex with squash courts and small gym ( bookable) at Suncliff right next door. Parking is 55 spaces free on a first come first served basis with on street parking in front. ... more   less 
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The Cumberland Hotel
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