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All 73 Bournemouth hotels »

The Cumberland Hotel

3.0 of 5
27 East Overcliff Drive, Bournemouth BH13AF, England
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Amenities
Announcement
Indoor Pool Closed Fri 24
Ranked #12 of 73 hotels in Bournemouth
4.0 of 5 stars 672 Reviews
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672 reviews from our community

What travellers say about this hotel
  • Sea view(37)
  • Art deco(31)
  • Very good(22)
  • Public area(13)
  • Staff were friendly(11)
  • Outdoor pool(10)
  • Ground floor(9)
  • Car park(8)
  • Christmas party(8)
  • First nights(7)
Traveller rating
    314
    182
    77
    56
    43
Only show reviews for Family (103) | Couples (284) | Business (106)
Date Rating
neys n
Cardiff, United Kingdom
1 review
3 of 5 stars Reviewed 15 February 2012 NEW

Attended a family wedding with my husband and two children (3 years and 6 months). It was a beautiful wedding venue and it was obvious that the staff had worked very hard to make the day what it was. Best bits were the sparkly event room and the wedding breakfast. The evening buffet wasn’t as good. As a family we... More

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dsammuller
Reviewer
3 reviews
5 of 5 stars Reviewed 15 February 2012 NEW

We stayed at the Cumberland as a Valentines treat, absolutely loved this stylish hotel. The three course meal was faultless and served by attentive staff in a beautiful dining area. The staff really deserve a mention, everyone that I came across was exceptionally helpful and friendly, a real credit to their hotel. Top quality hotel and will definitely return. More

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airbusa340
london uk
Contributor
12 reviews
6 helpful votes
5 of 5 stars Reviewed 15 February 2012 NEW
1
person found this review helpful

We booked a two night stay at the Cumberland through Hotels.com. The day before travel I received an email from hotels.com saying that I had to pay an extra £40.00 to accommodate my 2nd child. (I had booked and been charged for a room for 2x adults and 2x children) so to be asked for more money just before traveling... More

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Trish W
Battle, United Kingdom
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 15 February 2012 NEW

Four of us visited the Cumberland for my birthday week-end. This was my 5th visit to the Cumberland. On arrival we were greeted by very friendly reception staff but our rooms were not ready - even though they were guaranteed from 2.30 p.m. We went for an hour's walk and then managed to gain access to our rooms. Both rooms... More

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lindavid536
Portsmouth, United Kingdom
1 review
5 of 5 stars Reviewed 13 February 2012 NEW

My wife and I have just returned home from a fantastic weekend at the Cumberland Hotel where we were treated to a break by our family to celebrate my wife's birthday. Our arrival was a bit shakey to start with as the parking is a bit tight, then when we checked in the receptionist tried to charge us for a... More

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Matt B
Poole, United Kingdom
2 reviews
5 of 5 stars Reviewed 13 February 2012 NEW

I had heard good things about the Cumberland Hotel prior to booking our company Christmas party there, and this favourable opinion was reinforced on the night. The party was a great sucsess; as the staff all enjoyed the food, hospitality and general atmosphere of the hotel bar and restaurant. Despite being extremely busy the hotel staff seemed to take it... More

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AnotherExeterMan
1 review
4 of 5 stars Reviewed 12 February 2012 NEW

Took advantage of winter sale and stayed for a couple of days (Thursday & Friday). Found all the staff very polite and friendly. Faulty light bulb tripped out the electrics and was resolved within 20 minutes on our second evening. Had a sea view room which was well decorated but the floors were creaky and the bathroom needs attention -... More

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TJD5
Reviewer
4 reviews
2 helpful votes
4 of 5 stars Reviewed 9 February 2012

I stayed here on a Friday night with my partner as it was my 36th birthday. We live in the area and We have been to this hotel many times before for a night out in thier bar and also for day drinks by the pool (which is lovely in the summer). This time we opted to stay the night,... More

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Kevin Wood, Owner at The Cumberland Hotel, responded to this review
13 February 2012

Dear TJD5, thank you for being a great customer of the hotel, particularly the food and beverage operation. Our coffee at Breakfast is actually Dow Egberts premium coffee, the self serve machines were placed in for customer convenience in line with many European and London hotels, we also have the option of fresh Costa coffee from the bar at a... More

mikelevy22
London, United Kingdom
Senior Reviewer
10 reviews
4 helpful votes
3 of 5 stars Reviewed 7 February 2012
2
people found this review helpful

A very nice hotel, well appointed in an art deco theme, I was upgraded to a family seaview room that had a magnificent view overlooking the coast, a very nice balcony which was a suntrap with the sun on it all day so even in the cold weather the balcony was lovely and warm. The room was a bit sparse... More

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Kevin Wood, Owner at The Cumberland Hotel, responded to this review
13 February 2012

Dear mikelevy, thank you for an all round great review. I am very pleased you enjoyed your sea view room and balcony, and the service at the hotel. Regarding food, we do have an AA rosette in our brasserie Ventana, which also has some great offers on 2 for 1 main courses Monday to Thursday, not sure if you realised... More

ellfry
1 review
1 helpful vote
5 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

From management to room maids so so friendly we had many weekends and two xmas's and looking forward to this xmas three cheers to helder More

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Kevin Wood, Owner at The Cumberland Hotel, responded to this review
13 February 2012

Thanks so much for all round good comments. I will pass this on to GM Helder, and look foward to welcoming you back at Christmas 2012. More

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The Cumberland Hotel Also Known As

  • Cumberland Bournemouth
  • Cumberland Hotel Bournemouth
Address: 27 East Overcliff Drive, Bournemouth BH13AF, England

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