We were in Bournemouth for a convention at BIC and had been booked into the Ullswater, reception was fast and efficient, and our room though not large was on the 3rd floor, however there was a small, not modern, but efficient lift which answered our calls more quickly than some with high level software. The shower room had a rather... More

Not having stayed at Bournemouth before, the task of finding a nice hotel that fitted our budget was as daunting as ever. Then we located details of the Ullswater Hotel, looked closely into what was said and made our decision. It sounded really good....and it was. From the smiling faces at reception to the clean and well presented room, it... More

I went to this hotel on March 4th for 5 days, we arrived at the hotel approximately5 45 pm , the first thing that hit us when we walked through the front door was the heat, I was amazed as there were so many bugs around, we all know that bugs thrive on heat.......there was a coach in from Torquay,... More

We booked this hotel for the Christmas, twixmas and New Year break. When we arrived we were not the only guests booking in. In fact there were possibly eight or nine other couples in front of us. We prepared for a lengthy wait. How wrong could we be. The queue cleared in what seemed like seconds. We were greeted by... More

Second time we have stayed here in December. We stayed last December and enjoyed it so much that we booked again before we left.. and again we have re-booked for next December. The staff are lovely, great sense of humour.. and there are 10 of all.. and we are rowdy ! but it was a fab atmosphere, great entertainment. We... More

My husband and I stayed at the Ullswater for one night,Saturday 17th November. We hadn't booked in advance,but were made most welcome and given a lovely clean and spacious room.The Hotel has just had new carpets throughout. We stayed for dinner and had Turkey and Tinsel complete with a visit from Santa! The hotel was decorated for Xmas and looked... More

A Gift for a 40th Birthday treat. On arrival, had to find own way to room, no kind HAPPY GREETING.... VERY BASIC ROOM - Shower had VERY small Door... Thats Just to start.............. Went to have a walk around the local area and staff unable to tell me where the "Red Arrows" memorial was!!!! Yet no offer to try and... More

I am a little surprised at some of the negative reviews of this hotel; it is a 2 star hotel and offers a great service once that has been understood. We found all of the staff very friendly and accomodating both before and during our stay. The bedroom was spacious and comfortable and most importantly, it was clean. The only... More

Having booked a double room with this Hotel back in April via Laterooms.com - on arrival 31st August for 3 nights we were told that there was no room available as the booking had never been put through (HOTELS ERROR) - when asked to speak to the manager this guy told that he was out of the building - he... More