I had to cancel my stay here unfortunately due to my friend being ill. Although the cancellation was short notice the management and the booking agent(Mr & Mrs Smith) could not have been more understanding and I was given a full refund. Communication before the cancellation from the hotel was also excellent. I would certainly make an effort to book... More

Stayed here for one night in the premium room (no.2). Lovely large space, massive bed (super king) and soft and comfy real pillows. Waterfall shower was very powerfull which is always appreciated. Din't eat in the evening but the breakfast was top drawer, made with proper ingredients. Lovely feels to the hotel and perfect in the centre of a beautiful... More

Great hotel with a very well designed contemporary interior. Stayed in a superior room, which was worth the extra to have some more space and a very large comfortable bed. Staff very friendly and great service. Breakfast was wonderful. Would high recommend it. My only comment is that the radiator in room 2 was either off or 100% so difficult... More

this is a beautifully designed boutique hotel in the centre of Shaftesbury, a few metres away for Gold Hill and a walk away from anywhere worth seeing in Town. the service we had was very friendly and the rooms are well designed and modern. overall we had a very relaxing stay at the hotel, everything ran smoothly and for the... More

Ah the Grovesnor; just a coincidence it shares the name with the hopeless establishment in Torquay featured on the TV show ‘The Hotel’? I think not. Well, what a shambles and I’ve not even got to stay! We made what some may call, a special reservation for a two night stay, a ‘mini moon’, including our wedding night. We carefully... More

I stayed in this hotel with work at the end of January amidst very heavy snowfall. I was caught in my car in the snow on the way over from Cornwall and was struggling to make the hotel in time, but I had a call from David to check I was ok and that if I didn't make it he... More

We arrived on the last day before the Hotel was taken over by new Management and subject to major refurbishment. We were impressed by the entrance but dismayed by the Reception where we stood, looked upon by a staff member propped against the window and the Manager working at a desk made of a door resting on trestles.No seat or... More

We stayed here in October 2012 (sorry for the late review!). The hotel was lovely. Very welcoming staff. The room (Room 14) had plenty of space, very comfy bed, with a fantastic roll topped bath and excellent shower. We stayed at the front of the hotel and I'd noticed a few comments about the noise but we didn't experience any... More

The Grosvenor was very impressive from start to finish. Lovely Georgian building which has been decorated and furnished with a modern twist. We found the staff to be very friendly and welcoming. The car park was only 100 metres away and the hotel gave us a permit for the weekend. We booked room 9 (junior suite) and it was as... More