Having booked I then found that I'd been put into the infamous Apartment 4 (see previous review on this site). I immediately rang and was told that repairs had been made ... time would tell. On arrival I let myself into Room 4 ... and I can confirm that the damp issues have been resolved. The only issue is that... More

Clearly peoples experiences depend on the room- room six is an entire top floor flat and very smart and clean- big rooms . Pricewise this was very good value. It also meant that the kids could get up and have some space for themselves and left us alone for a bit- very welcome. The main problem was that it was... More

This review relates to Flat 4 in Douglas House, managed by MJ's Stay (www.mjstay.com). I informed the managing agents of the contents of this review prior to publication. We booked a two night stay in Douglas House as we were attending an event at the Parabola Arts Centre across the road from the property. We chose the apartment as an... More

I stayed for 4 days in a two bedroomed apartment with my teenage nephew. The high ceilings and double bedrooms (one with en-suite) gave the apartment an air of grandness whilst the simple but modern decor added to a feel of homeliness. The bathrooms were stocked with good quality towels and the kitchen wa stocked with good crockery, cutlery and... More

Stayed here over a bank holiday weekend and was very happy with the room size, bathroom an kitchen. Good to have a large velux window in the living room to bring in more light and fresh country air. The bedroom and bathroom were very nice, however this is a nice apartment but not boutique or she she.

I recently stayed in an apartment in Douglas House with a couple of mates for a girls weekend away. The best things about this place are the quiet yet convenient location, ease of parking and the friendly landlord. The apartment was in Montpelier, opposite Hotel Du Vin (brilliant spa treatments) and just 30 seconds walk away from the nearest bars... More

far too many things to mention, but terrible cleaning standard, many broken things: window bath surround cracked peeling walls bathroom extractor fan bathroom radiator disinterested staff, general maintenance was poor, lack of basic facilities you would expect in a hotel/serviced apartment like tea/coffee/sugar. not enough towels, linen change weekly not often enough, no information pack. we were told there was... More

I spent 2 nights in a 2 bedded apartment at Douglas House ( Number 3 ) with a friend in early December. Its location was excellent being close to Cheltenham and several good local restaurants and shops. The apartment was spacious, warm, well decorated and nicely apointed but its overall impression was spoiled by the quality of its cleanliness and... More

My husband and I spent 4 nights at Douglas House. We arrived to find no one on site and the door to the building locked. Luckily, we were able to find another guest, who was able to access the building and get our key. Once inside our suite, we were initially impressed with the layout and decor of our suite,... More